Managing Stakeholders in Transformational Government: A Case Study in A Danish Local Government Reinwald, A. K. & Kræmmergaard, P. mar.

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1 Part-time Lecturer Technologies in Practice Technology Innovation Management and Entrepreneurship Information Management Information Management Postaddresse: 3C10 Postaddresse: 3C10 Telefon: , Publikationer Channel Choice: A Literature Review Østergaard Madsen, C. & Kræmmergaard, P. 31 aug th IFIP WG 8.5 International Conference, EGOV 2015, Thessaloniki, Greece, August 30 - September 2, 2015, Proceedings. Tambouris, E. (red.). Springer, s s. (Lecture Notes in Computer Science, Vol. 9248). Building the Foundations and Enterprise Capabilities for Digital Leadership: The Lego Experience El Sawy, O., Kræmmergaard, P., Amsinck, H. & Lerbech Vinter, A Digital Transformation en proces til at kick-starte digitaliseringen i offentlige organisationer Hansen, A. M., Kræmmergaard, P., Mathiassen, L. & Svarre Nielsen, B Børsens Ledelseshåndbøger - Offentlig Ledelse. Børsens Forum A/S Discourses and Theoretical Assumptions in IT Project Portfolio Management: A Review of the Literature Hansen, L. K. & Kræmmergaard, P I : International Journal of Information Technology Project Management. Organizational Politics during Implementation of Process Innovation Kræmmergaard, P., Müller, S. D. & Mathiassen, L I : Management Information Systems Quarterly. Politics during Software Process Improvement: A Metatriangulation Analysis Mûller, S. D., Mathiassen, L. & Kræmmergaard, P I : M I S Quarterly. Information Technology: From the perspective of Business Management and Marketing Guzman-Urbano, M. & Kræmmergaard, P. 13 aug Proceedings, IRIS36: August at Gran, Norway. Bratteteig, T., Aanestad, M. & Skorve, E. (red.). Department of Informatics, University of Oslo, 16 s. Transforming local government by project portfolio management: Identifying and overcoming control problems Hansen, L. K. & Kræmmergaard, P. 11 mar I : Transforming Government: People, Process and Policy. 7, 1, s Det kommunale Digitaliseringslandskab status og udfordringer: resultater fra kvantitativ undersøgelse blandt kommunale it-chefer i Danmark Kræmmergaard, P. & Nielsen, P. A. sep Aalborg Universitet. 22 s. IT Portfolio Management: Control Problems in a Public Organization Hansen, L. K. & Kræmmergaard, P. 7 maj 2012 Proceedings of the Transforming Government Workshop Brunel University, London, UB8 3PH, United Kingdom May 8th - 9th, 2012., 26 s. Adaptive Leadership in Digital Transformation: The Role of the Facilitator Hansen, A. M., Kræmmergaard, P. & Mathiassen, L IT Management in Local Government: The DISIMIT Project. Rose, J., Stouby Persson, J., Kræmmergaard, P. & Axel Nielsen, P. (red.). 1 udg. Software Innovation, Aalborg University, s s.

2 Archetypes and the Logic of Management - How assumptions on ERP systems influence management actions Kræmmergaard, P., Keller, K. D. & Ngwenyama, O I : AIS Transactions on Enterprise Systems. 3, s IT Management in Local Government: The DISIMIT Project Rose, J. (red.), Persson, J. S. (red.), Kræmmergaard, P. (red.) & Nielsen, P. A. (red.) 2012 Aalborg: Software Innovation, Aalborg University. 160 s. Rapid Adaptation in Digital Transformation: A Participatory Process for Engaging IS and Business Leaders Hansen, A. M., Kræmmergaard, P. & Mathiassen, L. dec I : M I S Quarterly Executive. 10, 4, s A Comprehensive Literature Review of the E-Government: Research Field over a Decade Kræmmergaard, P. & Schlitcher, B. R. 18 mar tgov Workshop 11 (tgov11). Brunel University, London, s s. IT Mangement for Transforming Local Government - a Danish Collaborative Practice Research Project Kræmmergaard, P. & Agger Nielsen, J. 17 mar tgov Workshop 11 (tgov11). Brunel University, London, UK, 14 s. Managing Stakeholders in Transformational Government: A Case Study in A Danish Local Government Reinwald, A. K. & Kræmmergaard, P. mar Increasing Social Alignment in IS Management: A Participatory Process Model Hansen, A. M., Kræmmergaard, P. & Mathiassen, L. dec Proceedings of Pre-ICIS SIM Academic Workshop Sponsored by the Society for Information Management and MIS Quarterly Executive. Internal challenges in the process towards t-government: a casestudy of 13 danish municipalities. Klee, N. & Kræmmergaard, P. aug Joint Proceedings of Ongoing Research and Projects of IFIP EGOV and epart 2010: Schriftenreihe Informatik. Chappelet, J-L., Glassey, O., Janssen, M., Macintosh, A., Tambouris, E. & Wimmer, M. (red.). Trauner Buchservice, Rudolf Trauner Verlag Organizing to achieve e-government maturity: A case study in a Danish local Government Reinwald, A. K. & Kræmmergaard, P. aug th Americas Conference on Information Systems. Lima,Peru: Association for Informations Systems, AIS, 14 s. A Comprehensive Literature Review of the ERP research field Kræmmergaard, P. & Schliter, B I : Journal of Enterprise Information Management. 23, 4 Det kommunale digitaliseringslandskab Status og udfordringer: resultater fra kvantitativ undersøgelse blandt kommunale it-chefer i Danmark Agger Nielsen, J., Kræmmergaard, P., Nielsen, P. A. & Bjørnholt, B Aalborg: Center for IT-ledelse, Aalborg Universitet. 41 s. Digital Service Integration through effective IT management: an ongoing research project on IT leadership in Danish local Government Kræmmergaard, P., Nielsen, P. A., Pedersen, K., Persson, J. S., Agger Nielsen, J., Hansen, A. M. & Hansen, L Proceedings of Scandinavian Workshop for Electronic Government. SWEG Örebro Universitet ITIL Implementation: critical success factors a comparative case study using the BPC framework Pedersen, K., Kræmmergaard, P., Lynge, B. C. & Dalby Schou, C I : Journal of IT Cases and Applications. 12, 2 It-ledelsesmæssige udfordringer i 12 kommuner: resultat af interviewrunde i foråret 2009 Kræmmergaard, P., Nielsen, P. A., Pedersen, K., Agger Nielsen, J., Persson, J. S., Hansen, A. M. & Hansen, L. K Aalborg: Center for IT-ledelse, Aalborg Universitet. 24 s.

3 A Comprehensive Literature Review of the ERP research field Kræmmergaard, P. & Schlichter, B. R Oktober udg., Center for IT-ledelse: Center for IT-ledelse, Aalborg Universitet, 20 s. Managing Cultural Variation in Software Process Improvement: a Comparison of Methods for Subculture Assessment Mûller, S. D., Kræmmergaard, P. & Mathiassen, L I : IEEE Transactions on Engineering Management. 56, 4, s Technological and Organizational Challenges in e-government Maturity: a Literature Review Kræmmergaard, P., Andrea, C. & Morelli, C Proceeding of the workshop di Organizzazione. A comparative case study of ITIL implementations using a BPC framework Lynge, B. C., Dalby Schou, C. & Kræmmergaard, P A Comparative study of ITIL implementation using a BPC framework Kræmmergaard, P., Lynge, B. & Schou, C Proceedings from the International Conference on Information Systems, Algarve, April A Review of IT Service Management and Organisational Changes Kræmmergaard, P., Lynge, B. C. & Schou, C. D Framework for expanding egovernment: the egov+ project Bødker, S., Christiansen, E. T., Nyvang, T. & Kræmmergaard, P Managing Cultural Variation in Software Process Improvement: A Comparison of Methods for Subculture Assessment Kræmmergaard, P., Müller, S. D. & Mathiassen, L Aarhus School of Business: Aarhus School of Business, 25 s. Research Literature on ERP Systems: A Review of Research Domains and Issues Schlichter, B. R. & Kræmmergaard, P Archetypes for Managing ERP Systems Kræmmergaard, P., Fill, M. & Simonsen, M Proceedings of the 3rd International Conference on Enterprise Systems and Accounting. s Økonomistyring i bevægelse - udfordringer og værktøjer Kræmmergaard, P., Rikhardsson, P. & Ahlmann, R Børsens ledelseshåndbøger. Henriksen, J. (red.). København: Børsen, s A Research Framework for Studying the Implementation of Enterprise Resource Planning (ERP) Systems Kræmmergaard, P. & Møller, C Applying PPM to ERP Maintenance and Continuous Improvement Initiatives El-Tal, N. M., Fonnesbæk, M. & Kræmmergaard, P Proceedings of the 3rd International Conference on Enterprise Systems and Accounting (ICESAcc). Stefanou, C. J. (red.). Editions du Centre Pompidou, s Archetypes for Managing ERP Systems Kræmmergaard, P. & Hansen, M. F Proceedings of the 3rd International Conference on Enterprise Systems and Accounting (ICESAcc). Stefanou, C. J. (red.). Editions du Centre Pompidou, s CEO Interests and Concerns in Second Wave ERP Simonsen, M. L., Nielsen, E. T. & Kræmmergaard, P Proceedings of the 3rd International Conference on Enterprise Systems and Accounting (ICESAcc). Stefanou, C. J. (red.). Editions du Centre Pompidou, s

4 ERP - viden integreres Kræmmergaard, P., Rikhardsson, P. M. & Ahlmann Nielsen, R Økonomistyring i bevægelse - udfordringer og værktøjer. Kbh.: Kommuneinformation, s ERP implementation - ERP as an actor Kræmmergaard, P ERP systems and technological discourse shift: Managing the implementation journey Rose, J. & Kræmmergaard, P I : International Journal of Accounting Information Systems. 7, 3, s Identifying the impacts of enterprise system implementation and use: Examples from Denmark Rikhardsson, P. M. & Kræmmergaard, P I : International Journal of Accounting Information Systems. 7, 1, s Integration af front-office og back-office: ERP-systemer i Danmark Møller, C. & Kræmmergaard, P Internethåndbogen: Børsens Ledelseshåndbøger. Andersen, K. V. (red.). København: Børsen Kommunikativ praksis i implementering af kompleks ledelsesteknologi Kræmmergaard, P I : Ledelse & Erhvervsøkonomi. 67, 1 The emergence of enterprise systems management: a challenge to the IS curriculum Møller, C., Kræmmergaard, P. & Rikhardsson, P. M I : International Journal of Information and Operations Managem Educ. 1, 4, s Enterprise System Management? a position paper Kræmmergaard, P., Møller, C. & Rikhardsson, P. M Ikke angivet. Technological Educational Institution of Thessaloniki, Greece, s s. ERP systemer - implementering og forandring Kræmmergaard, P Controlleren - Børsen Ledelseshåndbøger. Kbh.: Børsen ERP Systems and Technological Discourse Shift: Managing the Implementation Journey Kræmmergaard, P Sixth International Research Symposium on Accounting Information Systems. 40 s. From classical IT project to technology driven organizational change initiative: managing the ERP system implementation journey Rose, J. & Jensen, P. K Identifying the effects of Enterprise System implementation and use: Examples from Denmark Rikhardsson, P. M. & Kræmmergaard, P Aarhus: Aarhus School of Business, Center for Virksomhedskommunikation Identifying the effects of Enterprise System implementation and use: Examples from Denmark Kræmmergaard, P. & Rikhardsson, P. M Issues in ERP education development? Evaluation of the options using three different models Jensen, T. N., Fink, J., Møller, C., Rikhardsson, P. M. & Kræmmergaard, P Ikke angivet. Technological Educational Institution of Thessaloniki, Greece, s s. Managing the ERP implementation journey - change in discourse from classical IT project to technology-driven organisational change initiative Kræmmergaard, P. & Rose, J Aarhus School of Business, Center for Virksomhedskommunikation

5 Measuring maturity in the IS function in ERP organizations Due, L. L., Jensen, M. K., Kræmmergaard, P., Rikhardsson, P. & Møller, C Ikke angivet. Technological Educational Institution of Thessaloniki, Greece, s s. Measuring Maturity in the IS Function in ERP Organizations Due Jensen, L., Rikhardsson, P. M., Kræmmergaard, P. & Møller, P Organizing for Networked Information Technologies: Readings in Process Integration and Transformation Articles Kræmmergaard, P. (red.), Damsgaard, J., Hørluck, J. & Rose, J Aalborg: Aalborg Universitetsforlag. 158 s. The Emergence of Enterprise Systems Management - A Challenge to the IS Curriculum Møller, C., Kræmmergaard, P. & Rikhardsson, P. M Aarhus School of Business, Center for Virksomhedskommunikation A Comprehensive ERP Bibliography Møller, C., Kræmmergaard, P., Rikhardsson, P. M., Møller, P., Jensen, T. N. & Due, L Aligning ERR and Business Strategy after Going Live Kræmmergaard, P. & Koch, C Innovation through Information Technology. s s. ERP - enterprise resource planning: danske erfaringer med implementering og anvendelse Rikhardsson, P. M., Møller, C. & Kræmmergaard, P Kbh.: Børsen. 248 s. ERP-systemer i Danmark Møller, C. & Kræmmergaard, P Børsens Ledelseshåndbøger. S. Hildebrandt and P. N. Bukh (red.). Børsen, s s. Evaluation of ERP implementation: A multi-perspective approach Kræmmergaard, P. & Møller, C Organizing for Networked Information Technologies: Readings in Process Integration and Transformation. J. Damsgaard, J. Hørlück, P. Kræmmergaard and J. Rose (red.). Aalborg: Aalborg Universitetsforlag, s s. Managing the ERP Journey Kræmmergaard, P. & Rose, J Organizing for Networked Information Technology. Damsgaard, J., Hørlück, J., Kræmmergaard, P. og Rose, J. (red.). Aalborg: Aalborg Universitetsforlag, s s. Organizing for Networked Information Technologies - Readings in Process Integration and Transformation Articles Kræmmergaard, P. (red.), Damsgaard, J. (red.), Rose, J. (red.) & Hørlück, J. (red.) 2004 Aalborg: Aalborg Universitetsforlag. 158 s. Building Strategic Supplier Collaboration through Gaming Kaltoft, R., Nielsen, J. S., Møller, C. & Kræmmergaard, P Proceedings of the 7th International Workshop on Experimental Interactive Learning in Industrial Management. Denmark., s s. Building Strategic Supplier Collaboration Through Gaming Kaltoft, R. M., Nielsen, J. S., Jensen, P. K. & Møller, C Experimental Interactive Learning in Industrial Management, Proceedings of the 7th International Workshop on Experimental Interactive Learning in Industrial Management. Nicholson, J. O. R. R. S. A. (red.). ERP implementation: an integrated process of radical change and continuous learning Kræmmergaard, P., Møller, C. & Boer, H I : Production Planning & Control. 4, 14, s s.

6 ERP Implementation: An Integrated Process of Radical Change and Continuous Learning Jensen, P. K., Boer, H. & Møller, C I : Production Planning & Control. 14, 4, s Evaluation of ERP Implementation: A Multi-perspective Approach Jensen, P. K. & Møller, C AUBret. Inter-organizational Project Management Hørlück, J., Jensen, P. K., Nielsen, J. S. & Lindgren, P AUBret. Komplekse projekter må være styrbare Mikkelsen, H. & Kræmmergaard, P Managing the ERP Journey Jensen, P. K. & Rose, J AUBret. Organizing for Networked Information Technologies: readings in process integration and transformation articles Damsgaard, J. (red.), Hørlück, J. (red.), Jensen, P. K. (red.) & Rose, J. (red.) 2003 Ny udg. Aalborg: Aalborg Universitetsforlag. 158 s. Virksomhedssystemer i Danmark En analyse af de 500 største danske virksomheders ERP systemer Møller, C., Kræmmergaard, P. & Rotbøl, M Dominant technological discourses in action: paradigmatic shifts in sense making in the implementation of an ERP system Rose, J. & Jensen, P. K IFIP TC8/ WG 8.2 Conference, Barcelona.. Dominant technological discourses in action: paradigmatic shifts in sense making in the implementation of an ERP system Rose, J. & Kræmmergaard, P ERP implementering og forandringsledelse Kræmmergaard, P ERP integration med leverandører og kunder - Workshop om Implementering af ERP & APS (IMERAS) Nielsen, J. S., Kræmmergaard, P. & Møller, C I : Produktion Horisont. 40, 10, s s. Industrirapport: Implementering og brug af ERP-systemer Kræmmergaard, P. & Møller, C Interorganisational project management Hørlück, J., Kræmmergaard, P., Steendahl Nielsen, J. & Lindgren, P Interorganizational Project Management Hørlück, J., Jensen, P. K., Nielsen, J. S. & Lindgren, P Proceedings of the 4th International CINet Conference, Continuous Innovation in Business Processes and Networks. Smeds, R. (red.). Komplekse projekter - er komplekse Kræmmergaard, P. & Mikkelsen, H Komplekse projekter - er komplekse! Jensen, P. K. & Mikkelsen, H I : Børsens Ledelseshåndbog; Informationsteknologi. 4.1, s. 1-16

7 Komplekse projekter - erkendelses- og læringsproces Jensen, P. K. & Mikkelsen, H I : Børsens Ledelseshåndbøger, Informationsteknolog. Komplekse projekter - erkendelses og læringsprocesser Kræmmergaard, P. & Mikkelsen, H Komplekse projekter fordrer proaktiv ledelse Kræmmergaard, P. & Mikkelsen, H Komplekse projekter fordrer proaktiv ledelse Jensen, P. K. & Mikkelsen, H I : Børsens Ledelseshåndbøger. 4.6, s. 1-9 Managerial competences for ERP journeys Jensen, P. K. & Rose, J I : Information Systems Frontiers. 4, 2, s Managerial Competences for ERP journeys Kræmmergaard, P. & Rose, J I : Information Systems Frontiers. 2, 4, s s. Managing ERP after going live Kræmmergaard, P. & Koch, C Managing ERP systems after going live Jensen, P. K. & Koch, C Proceedings of the 9th International EurOMA Conference on Operations Management and the New Economy. Christiansen, H. B. J. (red.). An ERP journey in a Danish Production Company - Business issues and concerns Kræmmergaard, P. & Karlsbjerg, J Organizing for Networked Information Technologies cases in Process Integration and Transformation. Hørlück, Kræmmergaard, Rask & Rose (red.). Aalborg: Aalborg Universitetsforlag An ERP Journey in Danish Production Company - Business Issues and Concerns Jensen, P. K. & Karlsbjerg, J AUBret. Concurrent Development of Supply Chain Management and IT Architecture: Grundfos, Danfoss, and Martin Group Kræmmergaard, P., Møller, C. & Rask, M Organizing for Networked Information Technologies: Cases in Process Integration and Transformation. Hörluck, J., Kræmmergaard, P., Rask, M. & Rose, J. (red.). Aalborg: Aalborg Universitetsforlag, s s. Concurrent Development of Supply Chain Management and IT Architecture: Grundfos, Danfoss, and Martin Group Jensen, P. K., Karlsbjerg, J. & Møller, C AUBret. ERP implementation: an integrated process of radical change and continuous learning Jensen, P. K., Boer, H. & Møller, C Strategic Manufacturing, Proceedings of the IFIP WG 5.7 International Working Conference on Strategic Manufacturing. Drejer, J. O. R. J. J. A. (red.). ERP implementation: an integrated process of radical change and continuous learning Kræmmergaard, P., Møller, C. & Boer, H Strategic manufacturing: Proceedings of the IFIP WG5.7 International Working Conference on Strategic Manufacturing, J.O. Riis, J.Johansen and A.Drejer. Denmark., s s. ERP implementering som en kontinuerlig proces: en undersøgelse og forståelse af ERP implementering inden for den subjektivistiske tradition i samfundsvidenskaben Jensen, P. K Aalborg: Aalborg Universitet.

8 ERP in 100 days at the Martin Group Kræmmergaard, P., Rask, M. & Møller, C Organizing for Networked Information Technologies - Cases in Process Integration and Transformation. J. Hørlück; P. Kræmmergaard; M. Rask & J. Rose (red.). Aalborg: Aalborg Universitetsforlag, s s. ERP in 100 Days at the Martin Group Jensen, P. K., Rask, M. & Møller, C AUBret. Evaluation of ERP implementation: A case-study of an implementation Kræmmergaard, P. & Møller, C Evaluation of ERP implementation: A case-study of an implementation Jensen, P. K. & Møller, C Proceedings of World Multiconference on Systemics, Cybernetics and Informatics. Ha, N. C. Y. H. M. R. Q. (red.). Faser i ERP implementering Jensen, P. K. & Lyhne, K I : Logisitk Horisont. 27, s Faser i ERP implementering Jensen, P. K. & Lyhne, K I : Produktion Horisont. Faser i ERP-implementering Kræmmergaard, P. & Lyhne, K I : Produktion Horisont. 39, 6 Faser i ERP-implementering Kræmmergaard, P. & Lyhne, K I : Logisitk Horisont. 27, 7 Improving Coordination and Learning in Distributed Product Development Projects at LEGO Kræmmergaard, P. & Hansen, P. H. K Organizing for Networked Information Technologies - cases in Process Integration and Transformation. Hørlück, Kræmmergaard, Rask & Rose (red.). Aalborg: Aalborg Universitetsforlag Improving Coordination and Learning in Distributed Product Development Projects at LEGO Hansen, P. H. K. & Jensen, P. K AUBret. Organisering af ERP-aktiviteter Jensen, P. K., Lyhne, K. & Møller, C I : Produktion Horisont. Organisering af ERP-aktiviteter Kræmmergaard, P., Lyhne, K. & Møller, C I : Produktion Horisont. 39, 8, s s. Organizing for Networked Information Technologies: cases in process integration and transformation Hørlück, J. (red.), Jensen, P. K. (red.), Rask, M. (red.) & Rose, J. (red.) 2001 Aalborg: Aalborg Universitetsforlag. 146 s. Organizing for Networked Information Technologies - Cases in Process Integration and Transformation Rask, M. (red.), Kræmmergaard, P. (red.), Hørlück, J. (red.) & Rose, J. (red.) 2001 Aalborg: Aalborg Universitetsforlag. 146 s. A Research Framework for Studying the Implementation of Enterprise Resource Planning (ERP) systems Jensen, P. K. & Møller, C Proceedings of the 23rd IRIS Conference - Doing IT together. al., L. S. U. S. E. (red.). ERP Implementation - ERP as An Actor Jensen, P. K Proceedings of the ITBM2000 Conference - Information Technology for Business Management. Gan, R. (red.).

9 ERP implementering som en kontinuerlig proces - en undersøgelse og forståelse af ERP implementering indenfor den subjektivitiske tradition i samfundsvidenskaben Kræmmergaard, P Aalborg University: Institut for Økonomi, Politik og Forvaltning. Implementering og brug af ERP systemer Kræmmergaard, P Børsen Ledelseshåndbøger, Logistik. Towards a Research Framework for Implementation of Enterprise Resource Planning (ERP) Systems Jensen, P. K. & Møller, C Towards a Research Framework for Implementation of Enterprise Resource Planning (ERP) Systems Kræmmergaard, P. & Møller, C Udfordringer for ERP systemerne Jensen, P. K I : Produktions Nyt. IT - implementering og forandringsledelse Jensen, P. K I : Ledelse & Erhvervsøkonomi. årg. 63, 1, s IT implementering og forandringsledelse Kræmmergaard, P I : Ledelse & Erhvervsøkonomi. 63, 1 Implementation of a new IT-framesystem - understanding the complexity of process innovation Kræmmergaard, P Meta-theoretical understanding of organization and organizing Kræmmergaard, P Understanding the Complexity in Implementation of a new IT framesystem Kræmmergaard, P Management of Technology: a cross-disciplinary view of management of technology. Drejer, A. & Kofoed, L. B. (red.). Ålborg: Denmark. Projekter Presseklip Danmark sakker bagud med brugen af IT 24/04/2014: (DR P1 Radioavisen (resumé)) Den innovative vej: Milliardgevinster i at nytænke velfærden 24/11/2014: (Mandag Morgen) Digital omstilling kræver store forandringer 16/05/2014: (djøfbladet)

10 Digital Transformation og Disruption - ny uddannelse 11/02/2016: (CEDI.dk (Center for Digital Forvaltning)) Feltstudier og klar kommunikation gør digitale brugere trygge 16/04/2015 Christian Østergaard Madsen KOMMENTAR: IT-CHEFER VED DIGITAL SKILLEVEJ 17/04/2014: (Jyllands-Posten) Næste sider: Mød Velstandsgruppen 17/11/2014: (Mandag Morgen) Syv år til at redde velfærden 24/11/2014: (Mandag Morgen) Velfærden er det oversete konkurrenceparameter 22/06/2015: (MM.dk (Mandag Morgen)) Velstandsgruppen - kort fortalt 22/06/2015: (Mandag Morgen)