(Global Operations & Innovation Management) For BAIT Students, Based on the Revised Program for 2010

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1 International Technology Management (Global Operations & Innovation Management) For BAIT Students, Based on the Revised Program for 2010

2 Global Operations & Innovation Management Become a Leader of Managing Technological Change in a Global Business Context Learn to master Global Operations Development Organizational Analysis & Design Enterprise Engineering and Design Innovation and Change Management Global Business Performance Business Intelligence Excel at Analyzing Complex Business Problems Designing New Innovative Business Solutions International Internship Apply your knowledge in a global business context

3 Competence Profile Knowledge Skills has knowledge in one or more subject areas that, in selected areas, is based on the highest international research in a subject area can understand and, on a scientific basis, reflect over the subject area s(s ) knowledge and identify scientific problems excels in the subject area s(s ) scientific methods and tools and general skills related to employment within the subject area(s) can evaluate and select among the subject area s(s ) scientific theories, methods, tools and general skills and, on a scientific basis, advance new analyses and solutions can communicate research-based knowledge and discuss professional and scientific problems with both peers and non-specialists Competencies can manage work and development situations that are complex, unpredictable and require new solutions. can independently initiate and implement discipline-specific and interdisciplinary cooperation and assume professional responsibility. can independently take responsibility for own professional development and specialization

4 Specific Program Focus Managing g Technological Change in a Global Business Context Analyzing Complex Business Problems Designing New Innovative Business Solutions Integrated Perspective on Technology Implement and Realize Changes GO&IM focuses on innovation and integration processes as well as management and implementation of technological and organizational change projects

5 Program Overview 1. Integrated Solutions Enterprise Engineering and Design Global Operations Development Organization Analysis and Design 2. Global Implementation Business Intelligence Innovation and Change Management Global Business Performance 3. Engineering Residency Elective e Courses 4. M.Sc. Thesis in Global Operations & Innovation Management

6 Collaborative Student Projects All semester projects may be carried out in collaboration with companies and in a student group You can extend collaboration with a company for more than one semesters in order to achieve a more in-depth understanding of business practice The are a limited number of positions available for students to participate in action research projects in collaboration with companies and researchers You can continue your study towards a Ph.D. degree in either the full-time Ph.D. program (3 years) or in the part-time time Ph.D. program (5 years)

7 Professional career Graduates from the ITM program typically find jobs in the private sector in the manufacturing or service industry or as technology or management consultants Roadmap to ITM for BAIT Students Elective business semester BAIT6F Aligned with Global Business Engineering

8 6 Semester Theme: Developing and Integrating IT in Global Enterprises Tema: Udvikling og integration af it i den globale virksomhed Formål: At den studerende opnår en teoretisk og praktisk indsigt i it-udvikling i globale virksomheder. Dette vedrører både it som produkt og it som understøttende system. I projektet udvikles en forståelse for den globale virksomhed med udgangspunkt i netværksopfattelsen, hvor de enkelte enheder fungerer i et komplekst samspil i udveksling af varer, viden og informationer. Begrundelse: It som produkt og service fungere i en global sammenhæng både i forhold til udvikling og drift/anvendelse. Mål: Efter gennemførelsen af projektenheden skal den studerende kunne: analysere det globale marked og identificere og prioritere indsatsområder angribe en problemstilling systematisk med henblik på udvikling af en global strategi demonstrere kendskab til og præcist anvende centrale modeller for markedsvalg og entry modes dokumentere evne til at vælge relevante analysemetoder i forhold til virksomhedens internationalisering Indhold: Projektet består i at identificere, analysere og anbefale løsningsforslag samt give forslag til implementeringen for den globalt opererende virksomhed. Der fokuseres på både upstream og downstream aktiviteter og de studerende vælger på baggrund af det udarbejdede virksomhedsopdrag en eller flere problemstillinger, som man vil fokusere på i projektarbejdet. Desuden fokuseres på evnen til at diagnosticere og analysere, således at man er i stand til at frembringe et validt og troværdigt beslutningsgrundlag for de valgte problemstillingers løsning.

9 BAIT6F Semester Courses PE Courses (20 ECTS) Projektledelse (PL, 1 ECTS) Strategi og Performance Measurement (SPM, 2 ECTS) Globalisering (GLOB, 3 ECTS) Markedsanalyse (MA, 1 ECTS) SE Courses (10 ECTS) Globalisering Essay (miniproject, pojec, 8 ECTS) Professionel datalogisk kommunikation og videnskabsteori (PDK, 2 ECTS)

10 Example of a 6.th Semester Project The Three Generations: Arla Arla is one of the key players in the international dairy industry. This is largely due to the merger between visionary and committed Danish and Swedish milk producers in the year At the start of 2008, a total of 8,522 Danish and Swedish cooperative members owned the cooperative of Arla Foods amba. The co-operative members supply Arla Foods most important raw material cows milk on a daily basis. They also elect members of the supervisory board and Arla Foods supreme body, the board of representatives. Arla have progressed their IT operation towards BPM through three stages: Before the merger, the IT solutions were mainly first generation. That is, they supported single, non-coordinated processes for individual parts of the business. Also, these were handled to a great extent by an IT organization that was part of the single business unit or by a dedicated resource for this unit. The fundamental problem at the time the former IT strategy was developed in 2001 was that the IT solutions at Arla Foods were to a very large extent built to the business organization that developed it. Many of the solutions can be said to have been of the first generation of enterprise systems, focusing on solving individual departmental needs. As a result, even small changes in the organization caused very expensive and difficult changes in IT. This prevented the processes and work flows to develop as fast and as smoothly as was necessary after the merger. The second generation of enterprise systems has lead to the new situation known as real time execution of operations. Arla Foods has agreed on a top-down model for setting up business processes. This was established during the Ett Arla program and the overall processes are described in the Arla Foods business model. The business model consists of main processes and several important rules. Global IT is responsible for guarding all Arla Foods processes and relevant rules and policies in this model. IT also drives development of the model and its processes and rules. Future solutions will have to gradually develop into third generation solutions and BPM. This is what the strategic IT plan outlines as the direction for Arla Foods. It should lead to agile and reliable solutions that will be considered simple to use. The solutions will be based on components put together by the users across company solutions and when needed going also outside of Arla. This will be supported by the new service oriented Business and IT architecture. To fully take advantage of this, business components and SOA-based services will be integrated. These tools and all other new technologies make it economically advantageous to use standardization. di ti The strategy t i is therefore to aim for new technologies that t are built on and enable standardization.

11 BAIT5 Developing IT Systems in a Business Context Semestrets formål er at give den studerende en nuanceret opfattelse af it-systemer, som et integreret samspil mellem it-produktet/it-service, marked og den bagvedliggende organisation. Endvidere at give indblik i den udviklingsmæssige dikli i og tkik tekniske realisering i af produkt/service. Studerende, der ønsker at følge specialiseringsretning F eller K, skal følge studieenhedskurserne Kunstig intelligens (KI), Teknisk engelsk (ENG) og Miniprojekt i teknisk engelsk (MPE) Studerende, der ønsker at følge specialiseringsretning T på BAIT6 (BAIT6T1 eller BAIT6T2), skal vælge studieenhedskurserne Videregående it-matematik (VITM) og Algoritmik og datastrukturer (AD). Kurserne Teknisk engelsk (ENG) og Miniprojekt i teknisk engelsk (MPE) kan af disse studerende følges som frie studieaktiviteter.

12 BAIT5 Developing IT Systems in a Business Context Tema: Udvikling af it-systemer med forretningsperspektiv (24 ECTS) Formål: At den studerende d opnår en helhedsforståelse l af sammenhængen mellem et it-produkt og et marked samt kan relatere dette til den organisation og organisering af udviklingsprocessen, som ligger bag. Begrundelse: Et it-system eller en it-ydelse må tilpasses de udtrykte og uudtrykte krav og forventninger fra kunder og brugere. Evnen til at skabe en god overensstemmelse mellem leverance og forventninger ligger i at kunne afdække disse udtrykte og uudtrykte behov at skabe indsigt i de processer som er centrale i kunder og brugeres forretningsskabelse. Mål: Efter gennemførelsen af projektenheden skal den studerende kunne: analysere arbejds- og forretningsprocesser generere krav og specifikationer skabe bevidsthed om egen udviklingsproces tilrette egen udviklingsproces i forhold til krav gennemføre feasibility studier af løsningsmuligheder teste effekt af løsningsmuligheder kommunikere effekt af løsningsmuligheder Indhold: Der opbygges forståelse af et eksisterende it-system eller en it-ydelse til et specifikt forretningsområde. Problemer identificeres og systemet forbedres. Projektet består i at skabe indsigt i de udtrykte krav og forventninger som udtrykte eller uudtrykte eksisterer i forhold til kunden eller brugeren. Med udgangspunkt i denne indsigt ændres systemet eller ydelsen på udvalgte områder. PE-kurser: Der udbydes normalt projektenhedskurser inden for emnerne: Integreret produktudvikling (IPU, 2 ECTS) og Ledelse og udvikling af forretningssystemer (LUF, 2 ECTS).

13 BAIT5 Project Unit Organization Specify and Develop an IT Solution for an Administrative Problem Business Analysis Formal Requirement Document (IEEE style) Feasibility Analysis Solution Prototype Implementation plan and evaluation Course Elements Integrated Product Development Requirements Engineering Business Processes Management Enterprise Information Systems Marketing and Market Analysis for IT-systems Supply Chain Management