But how? Methods and Techniques to Making a Good User Interface. by Janne Jul Jensen, Ph.D. Interaction designer. April 10th, 2013
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1 But how? Methods and Techniques to Making a Good User Interface by Janne Jul Jensen, Ph.D. Interaction designer April 10th, 2013
2 Questions and rating 2
3 Questions and rating 2
4 Questions and rating 2
5 Questions and rating 2
6 Me Master in Software Engineering in 2003 Researcher at Aalborg University Ph.D. in Human-Computer Interaction 2009 Trifork January 2011
7 You? How many of you are from A software company? A large company s IT-department A design bureau Other? What do you do? Software development UX Other What is your interest in Interaction Design?
8 Presentation
9 Presentation Good usability
10 Presentation Good usability Idea phase
11 Presentation Good usability Idea phase Your user
12 Presentation Good usability Idea phase Your user Idea to code
13 Presentation Good usability Idea phase Your user Idea to code Structuring content
14 Presentation Good usability Idea phase Your user Idea to code Structuring content Navigation
15 Presentation Good usability Idea phase Your user Idea to code Structuring content Navigation Early testing
16 Good usability Make clear exits Simple and natural dialogue Make shortcuts Speak the user s language Give feedback Minimize memory load Prevent errors Use constructive error messages Support recall Thrive for consistency
17 Creative Design Workshop Bring stakeholders together Designers Domain Experts Users Developers Set the Scene Purpose: Design ideas Timeframe: at least 4 hours, rather 6 hours or more Groups: 2-3 groups of 3-4 people each, mix profiles Materials: The same as for making Christmas decorations
18 How? Outline project What are we making? To whom? Why? Teach the platform Tablet, smartphone, web, expert system... Explain the process Yes, it IS cutting and pasting the old fashioned way! Possibilities, not limitations Conclude by a presentation
19 Why it works Everyone knows how to use the materials Pictures say more than a thousand words No computers: leveling the playing field Insight into others view of the field Benefitting from each others area of expertise Possibility of exploring alternatives Provides the designer with insight Support the visual imagination It is very concrete
20
21 The result Design ideas Potential problem areas Better understanding of the domain Heightened engagement from all parties Shared ownership of the solution
22 Personas Perception varies My mom... Latest customer Stereo types Old/young Novice/Expert Gender? Occupation? Etc...
23 Personas Perception varies My mom... Latest customer Stereo types Old/young Novice/Expert Gender? Occupation? Etc...
24 Personas Base it on your users! (If you haven t met them, please do!) What do the have in common? What varies? Group attributes into roles Convert to persona: Name and age (picture) Occupation IT/domain-experience Personality
25 Personas Context Work alone or together Leasure or work Platform? Frequency? Choose 1 primary og 2 secondary personas Use your personas when you sketch, design, prototype or code What would my persona do/prefer/think?
26 Eksempler
27 Eksempler
28 The Design Process
29 The Design Process Sketching
30 The Design Process Sketching Wireframing
31 The Design Process Sketching Wireframing Graphics
32 15. dec. 15. jun. 15. dec dec. 15. jun. 15. dec Workflows Depotnavnet er det samme navn som kunden har angivet i netbanket Viser kurser og point/pct Detaljer - generelle Detaljer - personlige Detaljer - bud/udbud Graf - landscape mode Tilbage Depoter Sorter Flow 1: Depoter Alle depoter DKK ,25 Mål: at navigere fra Depotoversigt og ned til Aktiedepot DKK ,60 detaljevisning for et papir Fuldmagtsdepot Ratepensionsdepot DKK ,21 Fuldmagtsdepot Incitamentsdepot DKK 9.322,44 Personligt depot Tryk på Aktiedepot Tilbage Aktiedepot Aktiedepot DKK ,60 Fuldmagtsdepot Danske Invest North... DKK 1871, , :30 DKK - -67,30 22,91 Danske Bank A/S DKK 573, DKK +343,40 Vestas Wind Sys. DKK , DKK ,60 Trykker på papirets værdi Til venstre: Pr. papir vises der: Tilbage Aktiedepot Aktiedepot DKK ,60 Fuldmagtsdepot Danske Invest North... DKK 124,74 265, (- DKK 3,21023%) -67,30 Danske Bank A/S DKK 286, ,82 (+4,12%) Vestas Wind Sys. DKK 344, (+5,28%) Note: graf-visning (venstre) -Trykker man på grafen, vi ser den en ny periode - Muligheder for perioder: dag, måned, år - Default periode: måned Til venstre: Pr. papir vises der: Tilbage Aktiedepot Aktiedepot DKK ,60 Fuldmagtsdepot Danske Invest North... DKK 124,74 265, (- DKK 3,21023%) -67,30 Danske Bank A/S DKK 286, ,82 (+4,12%) Vestas Wind Sys. DKK 344, (+5,28%) Tilbage Aktiedepot Aktiedepot DKK ,60 Fuldmagtsdepot Danske Invest North... DKK 124,74 265, (- DKK 3,21023%) -67,30 Danske Bank A/S DKK 286, ,82 (+4,12%) Vestas Wind Sys. DKK 344, (+5,28%) Tilbage Aktiedepot Aktiedepot DKK ,60 Fuldmagtsdepot Danske Invest North... DKK 124,74 265, ,21023% DKK ( ) -67,30 Danske Bank A/S DKK 286, ,12% (+11,82) Vestas Wind Sys. DKK 344, ,28% (+18.16) Danske Bank A/S DKK 288,31 Måned DKK 292, Coloplast B Kl. 10:30 DKK 766,50 DKK +66,00 1) Værdien 2) Samlet gevinst / tab Coloplast B Kl. 10:30 DKK 255, (+3,11%) 1) Papirets kurs 2) Pct/nominel udvikling Coloplast B Kl. 10:30 DKK 255, (+3,11%) Coloplast B Kl. 10:30 DKK 255, (+3,11%) Coloplast B Kl. 10:30 DKK 255,50 +3,11% (+7.95) 1. JAN JUL JAN M Willian Demant Carlsberg B :30 Topdanmark A/S :30 DKK 408,80 DKK +36,00 DKK 563,50 DKK -1127,00 DKK 661,50 DKK 3307,50 Willian Demant DKK (+2,89%) Slide på graf - viser detaljer (personlig) Willian Demant DKK (+2,89%) Danske Invest North America Equity Fund D Højeste idag DKK 273,99 Ændring idag % (- 5,99443) Laveste idag DKK 265,30 Ændring 52u % (- 2,38351) Højeste 52u DKK 473,99 Bud DKK 102,40 Laveste 52u DKK 199,21 Udbud DKK 103,70 Slide på detaljer - viser detaljer (generel) William Demant DKK 136, (+2,89%) Danske Invest North America Equity Fund D Værdi DKK 374,22 Udtrækning, andel 0,00% Antal i depot 5 stk. Udtrækning, kurs 0,00 Gevinst / tab DKK - 22,91 Uafviklede 0,00 Slide på detaljer - viser bud/udbud Willian Demant DKK ,89% (+3.94) Danske Invest North America Equity Fund D Antal Bedste bud Bedste bud Antal ,00 137, ,90 137, ,80 137, ,70 137, ,60 137, KØB SÆLG KØB SÆLG KØB SÆLG KØB SÆLG KØB SÆLG Detaljer, obligation - personlige Tilbage Aktiedepot Fuldmagtsdepot Mine obligationer DKK ,60 Danske Invest North... DKK 124,74 265, (- DKK 3,21023%) -67,30 Danske Bank A/S Vestas Wind Sys Coloplast B Kl. 10:30 William Demant DKK 286,80 +11,82 (+4,12%) DKK 344, (+5,28%) DKK 255, (+3,11%) DKK 136, (+2,89%) Danske Invest North America Equity Fund D Værdi DKK 374,22 Udtrækning, andel 0,00% Antal i depot 5 stk. Udtrækning, kurs 0,00 Gevinst / tab DKK - 22,91 Uafvidklede 0,00 KØB SÆLG
33 Card Sorting Open or closed Insight into mental model Informs navigational structure
34 Card Sorting Example
35 Card Sorting Example Where do I find a headset? What is the problems with the categories?
36 Progressive disclosure Divide, simplify and let the user conquer Steps: Long complex tasks Avoid overload ecommerce, Wizards Levels: Multiple levels of user experience Gradual introduction Advanced setup, detailed description
37 ecommerce
38 ecommerce
39 ecommerce
40 ecommerce
41 ecommerce
42 Printer Settings
43 Printer Settings
44 Printer Settings
45 Printer Settings
46 Printer Settings
47 Interaction Design patterns Avoid reinventing the wheel Main navigation: Basket:
48 Resume Good usability: Idea phase: Your user: Idea to code: Structuring content: Navigation: Early testing:
49 Resume Good usability: Ten universal guidelines Idea phase: Your user: Idea to code: Structuring content: Navigation: Early testing:
50 Resume Good usability: Idea phase: Ten universal guidelines Creative workshop Your user: Idea to code: Structuring content: Navigation: Early testing:
51 Resume Good usability: Idea phase: Your user: Ten universal guidelines Creative workshop Personas Idea to code: Structuring content: Navigation: Early testing:
52 Resume Good usability: Idea phase: Your user: Idea to code: Ten universal guidelines Creative workshop Personas Sketching, graphics, code Structuring content: Navigation: Early testing:
53 Resume Good usability: Idea phase: Your user: Idea to code: Structuring content: Ten universal guidelines Creative workshop Personas Sketching, graphics, code Card sorting, progressive disclosure Navigation: Early testing:
54 Resume Good usability: Idea phase: Your user: Idea to code: Structuring content: Navigation: Ten universal guidelines Creative workshop Personas Sketching, graphics, code Card sorting, progressive disclosure Interaction design patterns Early testing:
55 Resume Good usability: Idea phase: Your user: Idea to code: Structuring content: Navigation: Early testing: Ten universal guidelines Creative workshop Personas Sketching, graphics, code Card sorting, progressive disclosure Interaction design patterns Paper prototype testing
56 Usability Guidelines for Mobile Prioritize functionality Use native UI elements and gestures for each platform... And use them correctly! Use the platformen (gyroscope, GPS, camera, etc.) Help should not be necessary
57 Prioritize! Danske Bank, in scope Account overview Transactions Transfer money Pay bills Danske Bank, out of scope Budget planning Pension & Insurance Foreign transfers
58 Prioritize! Danske Bank, in scope Account overview Transactions Transfer money Pay bills Danske Bank, out of scope Budget planning Pension & Insurance Foreign transfers
59 Native UI Elements Gesture Action Tap Drag Flick Swipe Double tap Pinch open Pinch close Touch and hold Shake To press or select a control or item (analogous to a single mouse click) To scroll or pan (that is, move side to side) To scroll or pan quickly In a table-view row, to reveal the Delete button To zoom in and center a block of content or an image To zoom out (if already zoomed in) To zoom in To zoom out In editable text, to display a magnified view for cursor positioning To initiate and undo or redo action. Gesture Tap Double tap Touch and hold Action To press or select a control or item (analogous to a single mouse click) To zoom in and center a block of content or an image To zoom out (if already zoomed in) Bring up a local menu???...
60 ... And Use them Correctly!
61 ... And Use them Correctly!
62 ... And Use them Correctly!
63 ... And Use them Correctly!
64 ... And Use them Correctly!
65 ... And Use them Correctly! X X X
66 ... And Use them Correctly! X X X
67 ... And Use them Correctly! X X X
68 ... And Use them Correctly! X X X X
69 ... And Use them Correctly! X X X
70 ... And Use them Correctly! X X X
71 ... And Use them Correctly! X X X
72 ... And Use them Correctly! X X X X
73 Menu Structures
74 Menu Structures
75 Menu Structures
76 Menu Structures
77 Menu Structures
78 Menu Structures
79 Menu Structures
80 Menu Structures
81 Menu Structures
82 ... And How not to do it!
83 ... And How not to do it!
84 ... And How not to do it!
85 ... And How not to do it!
86 ... And How not to do it!
87 ... And How not to do it!
88 ... And How not to do it!
89 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
90 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
91 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
92 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
93 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
94 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
95 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
96 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
97 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
98 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
99 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
100 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
101 Use the Platform Video Gyroscope GPS Camera Microphone/speaker
102 One Website Many Apps!
103 One Website Many Apps! Jyske Bank
104 One Website Many Apps! Jyske Bank
105 One Website Many Apps! Jyske Bank Deloitte
106 One Website Many Apps! Jyske Bank Deloitte
107 One Website Many Apps! Jyske Bank Deloitte TV 2
108 One Website Many Apps! Jyske Bank Deloitte TV 2
109 One Website Many Apps! Jyske Bank Deloitte TV 2
110 Please remember to rate: Thank you!
111 Thank you! Questions? Mail:
Master in Software Engineering in 2003. Researcher at Aalborg University. Ph.D. in Human-Computer Interaction 2009
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