Social Analytics report

Transkript

1 Social Analytics report Website Time period Export date Epinion Generated by UserReport.com - Social Analytics for free

2 Social Analytics report index Dashboard Overview 3 Dashboard Visitors who completed survey 3 Dashboard Total visitors 4 Satisfaction Your visitors rate your website like this: 5 Satisfaction How the votes distribute in percentage 6 Compare World satisfaction compare 7 Compare World rank (out of 1002 tested websites) 8 Compare Country satisfaction compare 9 Compare Country rank (out of 741 tested websites) 10 Compare Branch satisfaction compare 11 Compare Branch rank (out of 52 tested websites) 12 Demographics Overview (1 / 2) 13 Demographics Overview (2 / 2) 14 Demographics The distribution of user types on your website 15 Demographics Traffic generated by each user type 15 Demographics User Profile 16 Standard questions 17 Feedback Top 10 ideas 28 Generated by UserReport.com - Social Analytics for free Epinion: / 29

3 Dashboard - Overview Satisfaction View full report Demographics View full report Feedback View full report 0 3,75 of 5 52% 48% 0 new ideas Dashboard - Visitors who completed survey 465 besøgende har gennemført brugerundersøgelsen på hjemmesiden i den valgte periode. I figuren nedenfor kan du se, hvor mange der har gennemført undersøgelsen fra dag til dag. Generated by UserReport.com - Social Analytics for free Epinion: / 29

4 Dashboard - Total visitors Vi har genkendt 1379 besøgende i den valgte periode. Besøgende kan genkendes med bl.a. køn og alder (men 100% anonymiserede), hvis de tidligere har deltaget i en UserReport undersøgelse. De indgår i datagrundlaget i bl.a. demografirapporter, click tracking og overførsler til din Google Analytics konto og styrker den statistiske sikkerhed. Generated by UserReport.com - Social Analytics for free Epinion: / 29

5 Satisfaction - Your visitors rate your website like this: Satisfaction Q: All in all, how would you rate this website?... 3,7 Navigation Q: The website is easy to navigate?... Framework Q: I was able to find the information I was lookin... Overview Q: The information on the website is logically org... Language Q: The content on the website is clear and written... 4,0 Content Q: The quality of the content on the website is hi... Usefull Q: The information on the website is useful and up... 3,7 Trustworthy Q: The website appears professional and trustworth... 4,0 Design Q: I like the visual design of the website... 4,0 Modern Q: The website is modern and up to date? Generated by UserReport.com - Social Analytics for free Epinion: / 29

6 Satisfaction - How the votes distribute in percentage Very poor Below Average Average Above Average Excellent Generated by UserReport.com - Social Analytics for free Epinion: / 29

7 Compare - World satisfaction compare Your website Competitors Satisfaction Q: All in all, how would you rate this website?... 3,7 Navigation Q: The website is easy to navigate? 4,0 Framework Q: I was able to find the information I was lookin... Overview Q: The information on the website is logically org... Language Q: The content on the website is clear and written... 4,0 4,2 Content Q: The quality of the content on the website is hi... Usefull Q: The information on the website is useful and up... 3,7 Trustworthy Q: The website appears professional and trustworth... 4,0 4,1 Likeness Q: I like the visual design of the website... 4,0 Modern Q: The website is modern and up to date? Generated by UserReport.com - Social Analytics for free Epinion: / 29

8 Compare - World rank (out of 1002 tested websites) Parameter Rank Satisfaction Navigation Framework Overview Language Content Usefull Trustworthy Likeness Modern Generated by UserReport.com - Social Analytics for free Epinion: / 29

9 Compare - Country satisfaction compare Your website Competitors Satisfaction Q: All in all, how would you rate this website?... 3,7 Navigation Q: The website is easy to navigate? Framework Q: I was able to find the information I was lookin... Overview Q: The information on the website is logically org... Language Q: The content on the website is clear and written... 4,0 4,2 Content Q: The quality of the content on the website is hi... Usefull Q: The information on the website is useful and up... 3,7 Trustworthy Q: The website appears professional and trustworth... 4,0 4,1 Likeness Q: I like the visual design of the website... 4,0 4,0 Modern Q: The website is modern and up to date? Generated by UserReport.com - Social Analytics for free Epinion: / 29

10 Compare - Country rank (out of 741 tested websites) Parameter Rank Satisfaction Navigation Framework Overview Language Content Usefull Trustworthy Likeness Modern Generated by UserReport.com - Social Analytics for free Epinion: / 29

11 Compare - Branch satisfaction compare Your website Competitors Satisfaction Q: All in all, how would you rate this website?... 3,7 Navigation Q: The website is easy to navigate? Framework Q: I was able to find the information I was lookin... Overview Q: The information on the website is logically org... Language Q: The content on the website is clear and written... 4,0 4,2 Content Q: The quality of the content on the website is hi... Usefull Q: The information on the website is useful and up... 3,7 Trustworthy Q: The website appears professional and trustworth... 4,0 4,1 Likeness Q: I like the visual design of the website... 4,0 Modern Q: The website is modern and up to date? Generated by UserReport.com - Social Analytics for free Epinion: / 29

12 Compare - Branch rank (out of 52 tested websites) Parameter Rank Satisfaction Navigation Framework Overview Language Content Usefull Trustworthy Likeness Modern Generated by UserReport.com - Social Analytics for free Epinion: / 29

13 Demographics - Overview (1 / 2) Gender Your website DK population Mand 51% 50% Kvinde 49% 50% Age Your website DK population < 15 år 1% 18% år 13% 12% år 15% 12% år 21% 15% år 24% 14% 55+ år 26% 29% Education Your website DK population Grundskole 14% 35% Erhvervsgymnasium 13% 8% Erhvervsfaglig 23% 32% Kort videregående 9% 5% Mellemlang 17% 12% Bachelor 7% 2% Lang videregående 17% 6% Generated by UserReport.com - Social Analytics for free Epinion: / 29

14 Demographics - Overview (2 / 2) Occupation Your website DK population Fuldtidansat (30 timer om ugen eller mere) 51% N/A Deltidsansat (mindre end 30 timer om ugen) 5% N/A Selvstændig 4% N/A Pensionist, efterlønsmodtager, førtidspensionist eller lign. 17% N/A Hjemmegående 1% N/A Under uddannelse 13% N/A Arbejdsløs 6% N/A Andet 3% N/A Income Your website DK population Indtil kr. 7% 14% kr. 10% 26% kr. 12% 23% kr. 16% 20% kr. 16% 9% kr. 24% 6% kr. 11% 1% eller derover 4% 1% Generated by UserReport.com - Social Analytics for free Epinion: / 29

15 Demographics - The distribution of user types on your website Guest Users Only one visit detected 99% Medium Users At least one visit per week 1% Frequent Users More than 15 visits pr. month 0% Demographics - Traffic generated by each user type Guest Users Only one visit detected 93% Medium Users At least one visit per week 5% Frequent Users More than 15 visits pr. month 2% Generated by UserReport.com - Social Analytics for free Epinion: / 29

16 Demographics - User Profile Gender Guest Medium Frequent Mand 50% 70% 100% Kvinde 50% 30% 0% Age Guest Medium Frequent < 15 år 1% 0% 0% år 13% 40% 0% år 15% 30% 0% år 21% 20% 0% år 24% 10% 100% 55+ år 26% 0% 0% Generated by UserReport.com - Social Analytics for free Epinion: / 29

17 Standard questions (1 / 11) Hvor ofte besøger du hjemmesiden? Dette var første gang 67% 313 Dagligt 2% 9 Ugentlig 4% 21 Månedligt 5% 24 Mindre end én gang om måneden 11% 49 Ved ikke 11% 49 Hvis du tænker på dit samlede indtryk af denne hjemmeside, hvor tilfreds er du så samlet set med hjemmesiden? Meget tilfreds 7% 30 Tilfreds 46% 215 Hverken tilfreds eller utilfreds 23% 109 Utilfreds 1% 3 Meget utilfreds 0% 2 Ved ikke 23% 106 Generated by UserReport.com - Social Analytics for free Epinion: / 29

18 Standard questions (2 / 11) Det er nemt at navigere rundt på hjemmesiden? Helt enig 13% 63 Enig 46% 213 Hverken enig eller uenig 17% 79 Uenig 1% 3 Helt uenig 0% 0 Ved ikke 23% 107 Jeg var i stand til at finde de informationer jeg ledte efter? Helt enig 11% 53 Enig 43% 198 Hverken enig eller uenig 20% 93 Uenig 1% 6 Helt uenig 0% 1 Ved ikke 25% 114 Generated by UserReport.com - Social Analytics for free Epinion: / 29

19 Standard questions (3 / 11) Det er nemt at få et godt overblik over hjemmesiden? Helt enig 11% 51 Enig 45% 211 Hverken enig eller uenig 20% 93 Uenig 1% 4 Helt uenig 0% 1 Ved ikke 23% 105 Sproget på hjemmesiden er klart og let at forstå? Helt enig 18% 82 Enig 48% 223 Hverken enig eller uenig 13% 62 Uenig 1% 7 Helt uenig 0% 0 Ved ikke 20% 91 Generated by UserReport.com - Social Analytics for free Epinion: / 29

20 Standard questions (4 / 11) Kvaliteten af hjemmesidens indhold er generelt højt? Helt enig 13% 61 Enig 41% 188 Hverken enig eller uenig 22% 104 Uenig 1% 6 Helt uenig 0% 0 Ved ikke 23% 106 Hjemmesidens artikler og tekster er fyldestgørende? Helt enig 9% 43 Enig 37% 171 Hverken enig eller uenig 27% 126 Uenig 0% 1 Helt uenig 1% 2 Ved ikke 26% 122 Generated by UserReport.com - Social Analytics for free Epinion: / 29

21 Standard questions (5 / 11) Hjemmesiden fremtræder professionel og troværdig? Helt enig 16% 76 Enig 48% 224 Hverken enig eller uenig 14% 67 Uenig 1% 2 Helt uenig 0% 0 Ved ikke 21% 96 Hjemmesidens design er pænt og indbydende? Helt enig 19% 87 Enig 46% 214 Hverken enig eller uenig 16% 75 Uenig 0% 2 Helt uenig 0% 0 Ved ikke 19% 87 Generated by UserReport.com - Social Analytics for free Epinion: / 29

22 Standard questions (6 / 11) Hjemmesidens design er moderne og tidssvarende? Helt enig 15% 70 Enig 44% 202 Hverken enig eller uenig 20% 94 Uenig 1% 4 Helt uenig 0% 0 Ved ikke 20% 95 Er du mand eller kvinde? Mand 55% 258 Kvinde 45% 207 Generated by UserReport.com - Social Analytics for free Epinion: / 29

23 Standard questions (7 / 11) Hvor gammel er du? < 15 år 0% år 7% år 12% år 24% år 29% år 28% 129 Hvad er din nuværende beskæftigelse? Fuldtidansat (30 timer om ugen eller mere) 52% 240 Deltidsansat (mindre end 30 timer om ugen) 5% 21 Selvstændig 4% 21 Pensionist, efterlønsmodtager, førtidspensionist eller lign. 19% 88 Hjemmegående 1% 5 Under uddannelse 8% 36 Arbejdsløs 5% 24 Andet 3% 16 Ved ikke 0% 1 Ønsker ikke at oplyse 3% 13 Generated by UserReport.com - Social Analytics for free Epinion: / 29

24 Standard questions (8 / 11) Hvilken af følgende stillingskategorier beskriver bedst dit nuværende arbejde? Hvis du ikke er i arbejde i øjeblikket, så vælg den kategori der bedst beskriver stillingen på det arbejde du tidligere har haft. Arbejdsgiver eller leder i en virksomhed med 10 eller flere ansatte 4% 17 Arbejdsgiver eller leder i en virksomhed med mindre end 10 ansatte 5% 22 Højere funktionær 3% 16 Funktionær med ledelsesansvar 14% 65 Funktionær uden ledelsesansvar 19% 89 Lavere funktionær 4% 18 Faglært arbejder 17% 79 Delvist faglært arbejder 3% 16 Ufaglært arbejder 12% 54 Selvstændig inden for landbruget 0% 1 Ansat indenfor landbruget 0% 1 Ansat i forsvaret, politi eller lign. 1% 7 Har aldrig haft et arbejde 1% 4 Andet 11% 51 Ved ikke 3% 12 Ønsker ikke at oplyse 3% 13 Generated by UserReport.com - Social Analytics for free Epinion: / 29

25 Standard questions (9 / 11) Hvad er din husstands samlede årlige bruttoindkomst, dvs. før skat? Indtil kr. 4% kr. 9% kr. 10% kr. 16% kr. 13% kr. 22% kr. 8% eller derover 3% 12 Ønsker ikke at oplyse 15% 69 Generated by UserReport.com - Social Analytics for free Epinion: / 29

26 Standard questions (10 / 11) Hvad er din højest gennemførte uddannelse? Grundskole (folkeskole, privatskole, efterskole ol.) 13% 62 Gymnasie, HF, studenterkursus 9% 43 Erhvervsgymnasium (HTX eller HHX) 2% 9 Erhvervsfaglig uddannelse (f.eks. tømrer, frisør, kontorassistent, butiksassistent, mekaniker) 25% 117 Kort videregående uddannelse (f.eks. datamatiker, laborant, multimediedesigner, akademiøkonom) 12% 53 Mellemlang videregående uddannelse (f.eks. teknikumingeniør, lærer, sygeplejerske, pædagog, korrespondent) 16% 73 Bachelor 6% 28 Lang videregående uddannelse (f.eks. gymnasielærer, økonom, jurist, civilingeniør, læge, arkitekt) 10% 48 Ved ikke 3% 13 Ønsker ikke at oplyse 4% 19 Er der børn i husstanden? (sæt gerne flere krydser) Ingen børn 56% 258 Børn mellem 0 2 år 8% 39 Børn mellem 3 6 år 11% 53 Børn mellem 7 9 år 13% 62 Børn mellem år 22% 101 Børn mellem år 21% 95 Generated by UserReport.com - Social Analytics for free Epinion: / 29

27 Standard questions (11 / 11) Hvor mange personer er der i din husstand, inklusiv dig selv? 1 15% % % % % % % 2 8 0% 2 9 0% 1 10 eller flere 0% 2 I hvilket land bor du? Sverige 0% 1 Tyrkiet 0% 1 USA 1% 4 Danmark 98% 454 Grønland 1% 5 Generated by UserReport.com - Social Analytics for free Epinion: / 29

28 Feedback Top 10 ideas (1 / 1) Feedback inbox Search for ideas.. Idea Comments Votes Status Not reviewed / commented Reviewed / commented Generated by UserReport.com - Social Analytics for free Epinion: / 29

29 Did you like this report? If you did, why not install UserReport on your own website? It s completely free and it gives you a ton of next-generation website statistics such as: Demographic visitor data Customizable surveys User satisfaction levels User feedback and ideas Google Analytics integration Create your free account at userreport.com