WHATISTHEROLEOF CONNECTEDHOME GATEWAYSANDSET-TOPS INTHEIOT? ATECHNICALPAPERPREPAREDFORTHE SOCIETYOFCABLETELECOMMUNICATIONSENGINEERS MARKBUGAJSKI-ARRIS
TABLEOFCONTENTS INTRODUCTION 3 THEROLEOFHOMEGATEWAYSINTHEIOT 5 ReliabilityandCostBenefitsfrom UsingMSO GatewaysasIoTServiceHubs 5 IoTChalengesfortheConsumersandHow TheyCreateOpportunitiesforMSOs 8 InstalationofIoTDevicesandInteractionwithServices 8 The Greying ofthepopulationwilforcesimplificationofiotservices 9 RationaleforMSOstoUseSet-topsasIoTPortalsandGatewaysasServicesHubs 12 TheBenefitstotheSubscriberfrom UsingSet-topsasanIoTServicesPortal 13 MSOs IncrementalRevenueOpportunitiesfrom IoT 13 ExistingandEmergingIoTStandards 16 FunctionalityofaFutureSet-tops/TVIUforIoTServices 20 ExamplesofNotificationsfrom IoTServicesandSubscriberInteraction 21 CONCLUSION 22 ABBREVIATIONS 22 REFERENCES 24 2 WEB BLOG www.arris.com www.arriseverywhere.com
INTRODUCTION TheInternetofThings(IoT)isaboutcreatingecosystemsconsistingofsmart, enchanted objects connectedtothecloud,wheretheyinteractwithserviceinteligenceindata centers. IoTdevicesconnecttothecloudusingInternetProtocolsovermobilenetworks,in-home wirelessorphysicalwiresviahomegateways.theinformationfrom thegadgetscanbe processedlocalyorinthecloud.theresultistranslatedintoactionableinformationorreal activitiesbackinthelocationwhereiotdevicesreside.iotpromisestoimproveour productivity,enhancewhatsurroundsusandpositivelyimpactalmosteverythingthatwe do. MOBILE THEINTERNETOFTHINGS Things anddevicesthatareconnectingtotheinternet, integratinggreatercomputecapabilities,andusingdata analyticstoextractmeaningfulinformation HOME NetworkInfrastructure INDUSTRIAL Things Gateways Network DataCenter Figure1-IoT Basedonearlierstudies,NCTAestimatesthatbytheyear2020,therewilbemorethan50 bilioniotdevicesinuseworldwide.[ncta]thesedeviceswilrangefrom simple-oneor twofunctionsensors-toquitecomplexautomationsubsystems.50biliondevicesmeans thattherewilbealmostseventimesasmanyiotdevicesastherewilbepeopleonthe planet-anestimated7.7bilionin2020. Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 3
BILLIONSOFDEVICES 50 40 30 20 THEINTERNETOFTHINGS AN EXPLOSION OFCONNECTEDPOSSIBILITY 2014 14.4BILLION 2012 8.7BILLION 2016 22.9BILLION 2018 34.8BILLION 11.2BILLION 18.2BILLION 2013 2015 2019 42.1BILLION 2017 28.4BILLION 2020 50.1BILLION 10 1992 2003 1,000,000 0.5BILLION 2009 IoTINCEPTION 5 90 92 94 96 98 00 02 04 06 08 10 12 14 16 18 20 YEAR Figure2-Growthof IoT Devices InregardstooveralIoTspectrum ofdevicesandservices,theconnectedhomerepresents 27% oftheoveralopportunity.oftheconnectedhome,energymanagementandhome automation/securityaccountedfor72% ofthedeviceshipments,accordingtodatafrom 2014. Personaldevices,wearables,industrialandmachine-to machine(m2m)aswelassmart cars,citiesandotheriotopportunitiesrepresentthe7 growthopportunity. BIInteligence[BI]forecaststhatconnectedhomerevenueswilgrow at52% compound annualgrowthrate(cagr)to$500bilionbetweentheyears2014and2020.thevolume ofshipmentswilgrow from 142milionin2014to1.8bilionin2020. 4 WEB www.arris.com BLOG www.arriseverywhere.com
INTERNETOFTHINGSANNUALDEVICESHIPMENTS 8,000 7,000 BIINTELLIGENCE 6,000 Internet ofthings ConnectedHome 5,000 4,000 3,000 2,000 1,000 (Milions) 0 2013 2014E 2015E 2016E 2017E 2018E 2019E Figure3-IoTAnnualShipments WhyisIoTimportanttoMultipleSystem Operators(MSOs)?Becausebilionsofconnected deviceswilconnecttothegatewaysinsidetheirsubscribers homenetworksandtothe cloudthroughthebroadbandaccesspipesownedandoperatedbythemsos.today,many ofthedevicesthatfalintotheiotcategoryalreadyoperateonthemsos networksandare alreadycausingthenumberofsubscribercomplaintcalstoincrease,inparticularfor wirelessdevices.anexponentialgrowthofwirelessdevices,aloccupyingtheunlicensed Wi-Fi spectrum,wilresultinevenmore2.4ghzand5ghzrfspectrum congestion.ifleft unmanaged,itwilinterferewithmso owneddevicesanddegradeadjacenthomewi-fi networksinhigh-densityresidentialareas. THEROLEOFHOMEGATEWAYS INTHEIOT Reliabilityandcostbene tsfrom usingmsogatewaysasiotservicehubs Inmostrecentsurveys,consumerswhowereaskedabouttheirconcernsrelatedtoemerging IoTservices,revealedthreekeyareasthatneedtobeaddressedtoaccelerateadoptionofthese Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 5
services.asdepictedinfigure4,consumersidentifiedcost,complexityandthelackofsecurity ofthesesystemsasthetopbarierstoadoptionofiot. OverHalfofConsumersareConcernedAbout ConnetedHomeDevicePrices TooExpensive 58% NotTechSavvyEnough 31% Security/PrivacyConerns 16% BIINTELLIGENCE 0% 10% 20% 30% 40% 50% 60% 70% Figure4-BarrierstoScalingofIoTServices Securityandprivacyconcernsaresteadilyincreasingasaresultoffrequentnewsreports ofmalicioushackingintohomedevices,poorsecurityofcheapdevicesandidentityand financialinformationtheft.whatcanmsosdotoalaytheseconcernswhileopeningup opportunitiestomonetizealongtheway? Onthehighcostsideofthe IoTadoptionchalenge,thefunctionalityofthewirelesshubcanbe easilyintegratedintothehomegateway,inadditiontothewi-fiandethernetconnections,ina form of(802.15.4)zigbeeandbluetoothinterfaces.thebluetoothcommunicationto/from IoT devicescanalsobedelegated/extendedtotheset-topboxdevicesthataredistributed throughoutthehometoimprovereachtoiotdevices.theelectroniccomponentsneededto implementthisfunctionalityarealreadyontheveryhighvolumecurveofusageinconsumer electronics(ce)andmobiledevices. 6 WEB www.arris.com BLOG www.arriseverywhere.com
TheadditionandimplementationofemergingIoTcommunicationstandardsintothegateway andset-topsoftwarestackswilensurecross-vendordevicecompatibility,andencourage healthycompetitionthatwildrivecostsdown. MSOscanreducetheinitialcostburden(stickershock)tothesubscriberbyleasingtheIoT equipmentonamonthlyfeebasis,especialyforhomesecurityandpeople-monitoring applications.theycanalsointegrateservicesfrom the applicationroulete intoonepackage andbundleservicefeestogetherwiththebroadbandandmultimediaofferings. Whenitcomestodealingwithlackoftechnicalcompetenciesrequiredtoinstalthedevices andsetuptheapplications,msoshaveamuchgreateropportunitytomakeadifference particularlyfortheoldergenerationsofoursociety.thekeyformsosistosimplifyiotforthe masses.amajorstepinthisdirectionliesinturningthemsos set-tops,whichareconnectedto thetvscreensintointeractive,intuitive,anduser-friendlyiotservicesportals. OntheconnectionsecurityanddataprivacyofIoTservicessideofthediscussion,thefranchised localmsoshavehistoricalyhadoutstandingreputationswhenitcomestopreventingtheftof programmingandbreachesontheirnetworks.theconnectionsfrom themsos cloudtothe in-homegatewayisverysecureandfeaturesbuilt-inqualityofservice(qos)mechanismsthat ensurethat life-line IoTservicepacketsareneverdroppedorlosteveninthemostcongested timesofthedayorweek.msoscanputiotservicesatthesameprioritylevelastheirlife-line telephoneservicesofferedtoresidentialandbusinesssubscribers. SincetheconnectionbetweenmodernMSOs set-topsandthecloudusethesamedocsis infrastructureandhomegateway,aswelasprotocolslikebaselineprivacyinterface(bpi),it s nexttoimpossibletobreach.boththeset-topandgatewayconnectionsarealsomuchmore reliablethananyotherconsumerwi-fidevice.thehealthofboththegatewayandtheset-top isconstantlymonitoredandmanagedviatr-69/181ieeeinterfacesandotherstandardized meanssuchassimplenetworkmanagementprotocol(snmp). Thevarietyofset-topswithinoneserviceareaislimited,andassuch,canbeeasilymanagedvia portalstofutureiotservices.incontrast,therearethousandsoftypesofcetablets,pcsand mobiledeviceswithunique limitationsandreliabilityissuesthatmayincreasethecomplexity oftheoveraliotserviceissues. Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 7
Monitoringandtroubleshootingofthegateway(whichcanalsohosttheIoThubfunctionality) andset-topisnotperformedoverthesameconnectionascedevices.therefore,issueswithce devicesareveryunlikelytoimpacttheperformanceofeitherthegatewayortheset-topbox. IoTCHALLENGESFORTHE CONSUMERSANDHOW THEY CREATEOPPORTUNITIESFOR MSOs InstalationofIoTdevicesandinteractionwithservices Today,theIoTretailCEindustrycreatesverticalsofindividualservices.Thedevicemanufacturers wanttoowntheserviceand ride themsos servicenetworksinatotalyover-the-top(ott) style.devicesofsimilarfunctionalityarenotcompatibleorinterchangeablewithdevicesfrom othermanufacturers.mostdevicescomewiththeirownratherpriceyhubandcompanion mobileapp. Additionaly,theseverticalservicesarenotintegratedwitheachother,creating IoTapplication roulete asdepictedinfigure5. Lighting Surveilance Music Climate Security Figure5-IoTServicesApplicationRoulette 8 WEB www.arris.com BLOG www.arriseverywhere.com
Today,mostretailhomeautomationandsecuritydevicescomewiththeirownserviceappsthat areoftenchalengingtolearnandrememberhow tooperate.eachhasitsownuserinterface (UI)andcloud-basedserviceinteligencethatdoesnotcommunicatewithotherdevicesor services.insidethishomeautomationspace,thelighting,energyandmonitoringdevicesoften comewiththeirownhubsandapps.ifboughtatdifferenttimes,theseservicesmaybe impossibletointegrateandoperateinfulunison. HomeentertainmentiscurentlynotintegratedwithIoTservices.Therefore,itisnextto impossibletohaveitcomplementhomeautomationtoaugmentmusicorvideoapplications. ThiscreatesanenvironmentinwhichsubscribershavetohostmultipleappsforIoTsub-services, learnandremembertheiruniquenavigationschemas,andusethem forindependentoperations. Thecomplexitiesandcostsofseparatehubs,devicesandservicefeesmayadd-upratherquickly. TheopportunityforMSOsinthisarealiesinconvergingmultiplemobileappsintoasingle application.theappswilneedtobesimpleandintuitive,and listento andcontrolmostofthe retaildevices,whilemaintainingcompliancewiththeiotcommunicationstandards.msoscan createwebappsfortheirset-topsthatcanberenderedonthetvscreenbythebuilt-inbrowser. The greying ofthepopulationwilforcesimplificationofiotservices Accordingtoestimatesfrom theuscensusbureau,bytheyear2040,thesegmentofamericans olderthan65yearswilincreaseby80% andthesegmentover85yearswilincreasebyalmost 50%.Inthatsametimeframe,theUStotalpopulationwilriseonly25% asilustratedinfigure6. ProjectedU.S.PopulationGrowth Percentagechangefrom 2012 200% 150% 100% Age85andup Age65andup 50% TotalPopulation 0% 2015 20 25 30 35 40 45 50 55 60 Figure6-AgingofUSPopulation Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 9
Asweage,ourtoleranceofcomplexandnew technologydiminishes.wetendtospendmore timeinfrontofthetvratherthaninteractingwithmobiledevicesorpcs.theroleoftheset-top asaportaltotheexternalworldislikelytoincreaseinthisrapidlygrowingsegmentofthe population.therefore,itisimportantthattheuserexperience(ux)infrontofthetvbetailored towardstheskilsoftheindividualsubscriber.uipersonalizationwilbethekeyfeaturethat alowssubscriberstointeractwiththeirhomeentertainmentsystem viatheirnavigationand set-topinteractivity. FamilyCaregiverAliance s[caregiver]dataestimatesthat30% ofushouseholdshave someoneinthefamilywhoiseithercare-givingorcare-receiving.theemergingiotaimsto automateandsimplifyhow wemonitorsomeone svitalsigns,enforcepatientcompliancewith medicalself-testing,andensurethatthepatientsaretakingprescribedmedicationsonschedule. Industryexpertshavealreadycoinedtheterm InternetofHealthyThings (IoHT)tobeter describeconnecteddevicesthat,forexample,monitorbloodglucoselevels,bloodpressureand heartrates.new devicesworkasconnectedstethoscopes,asscalestomeasureweightandto colectdatafrom wearables. AccordingtopredictionsbyInfonetics[INFON],theConnectedHealthMarketisexpectedto grow from under$1bilioninservicerevenuetodayto$2.4bilionin2018withacagrof35.5%. Figure7-InternetofHealthyThings 10 WEB www.arris.com BLOG www.arriseverywhere.com
Infonetics[INFON]predictsthatthemachine-to-machine(M2M)connectionsforhealthcare wilcontinuetobeprincipalybemadeoverlicensedspectrum servicestothecloud/wan. CurentM2M connectionsatthedevicelevelareoverbluetoothlow energy(btle)andwi-fi. ItispredictedthatthenumberofM2M customersideconnectionswilbe211milionby2018. TheoldersubscriberwilmostlikelybeabletointeractwithemergingIoTservicesusingtheTV screen-analready-familiardevice.thereforetheinstalationofiohtdevicesandtheturn-upof medicineandcareservicesneedtobesimpleandintuitive.thereisnobeterandlargerscreenin thehouseholdthanthetvscreentoactasaguideandinteractiveportalfortheseservices.itis ourbeliefthattheagingpopulationwilgreatlybenefitfrom theuseofthetvscreenasaportal forvirtualvisitstodoctors,familycommunicationandwelnessmonitoringservices. Toensureplugandplay(PnP)on-boardingoftheIoTdevicestotheservicesofferedbytheMSO, partnershipswiththeiotdevicemanufacturerswilberequired.productswilbe curated onthe factoryfloorandthey lalsoprovidetheneededdeviceinformation(i.e.wi-fi,zigbeeandbt MAC)totheservicecloud.Thiswilensureoperationalcompatibilityacrossmultipledevicesand integrityofiotservice.usingtvscreenstoguidesubscribersthroughself-instalationand on-boardingwilsignificantlyincreaseserviceturn-upandincreasesuccessrates. Theuseofaset-topandtheMSO gateway(incontrastwithcedevices)wilaleviatesubscribers concernswithsecurityandprivacyshowninfigure4.alargesegmentofsubscribers,especialy theoldergenerations,arefearfulofpersonaldatatheftanddonottrustinternet-based companies.ottiotdevicesmaycreateanadditionalfearthatsomeone,viatheinternet,is snoopinginsidetheirhome.thesefearsarenotunfounded,aswehaveseencasesofconnected TVslisteningtosoundsinsidearoom andevensendingpicturestotheinternetfrom built-in cameras.almostonaweeklybasis,wereadnewsreportsabouthackeratacksintoretailhome routers,alongwithmassiveidentityandfinancialdatathefts.consequently,subscribersfeel moreinsecureaboutinteractingwiththeinternet. Incontrast,subscribersgeneralytrusttheirtraditionalTVandInternetServiceProviders(ISPs). TheseServiceProviders set-topshaveneversnoopedorstoleninformationfrom thehome. TheydonotleaksensitivecontenttotheInternet.Also,thereisnobuilt-incameraormicrophone thatcouldbetheculpritforsnoopingoncablesubscribers.itcanbesafelyassumedthat,the gatewaysandset-topsgenerateahighlevelofcomfortandsecuritywhenintroducingnew IoT services. Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 11
12 AsurveyofconsumersconductedbyVansonBourne[reference]onbehalfofARRISshowsthat TVServiceProvidersareatthetopofthelistofcompaniestrustedtosupply,setupandmanage homeautomationservices. Total 16-24yearsold 25-34yearsold 35-44yearsold 45-54yearsold 55-64yearsold 65yearsold andover Homesecuritycompany Utilitiescompany Homeimprovementstore/DIYretailer Electronicsmanufacturer(e.g.the manufacturerofyourtvorgamesconsole) Healthcareprovider Insuranceprovider Internetserviceprovider TVserviceprovider Base Base:askedofrespondentsthatareeither interestedin,oralreadyhavetheabilityto manageorautomatepartsoftheirhome remotely(sheetq35) Wouldnottrustanyoftheaboveto supplyaconnectedhomeservice 25% 21% 18% 1 6% 1% 8% 405 22% 18% 1 15% 10% 5% 11% 88 30% 16% 16% 18% 8% 1% 99 30% 15% 15% 18% 7% 0% 8% 87 25% 25% 25% 7% 2% 0% 11% 57 1 2 7% 2% 0% 1 46 21% 4 21% 7% 0% 0% 0% 28 Homesecuritycompany Utilitiescompany Homeimprovementstore/DIYretailer Electronicsmanufacturer(e.g.the manufacturerofyourtvorgamesconsole) Healthcareprovider Insuranceprovider Internetserviceprovider TVserviceprovider Base Base:askedofrespondentsthatareeither interestedin,oralreadyhavetheabilityto manageorautomatepartsoftheirhome remotely(sheetq35) 25% 21% 18% 1 6% 1% 8% 405 25% 19% 19% 1 6% 5% 1% 6% 220 2 2 16% 1 7% 2% 1% 10% 185 Wouldnottrustanyoftheaboveto supplyaconnectedhomeservice Total Male Female RationaleforMSOstouseset-topsasIoTportalsandgatewaysasservicehubs Theconnectionbetweenset-topsandanMSO scloudisextremelysecureandcontentthefton thislinkisrare.thisveryconnectionisalsomuchmorereliablethantoanyothercedevice.as mentionedearlier,thelinktotheset-topismonitoredandmanagedviatr-69andother standardssuchassnmp,withalimitedvarietyforeasymanagement.incontrast,thereare thousandsoftypesofcetablets,pcsandmobiledeviceswithuniquelimitationsandreliability issues. issues. Whooutofthefolowingwouldyoutrustmosttosupplythissortofremote managementorautomatedhomeservicetoyou? WEB BLOG www.arris.com www.arriseverywhere.com
Thebenefitstothesubscriberfrom usingset-topsasaniotservicesportal Subscribersarealreadyfamiliarwithset-topremotes(aka.pilots)asatooltointeractwith TV-basedservices.TVscreensaregetinglarger,andarewel-suitedtodisplay,monitorand managetheever-increasingnumberofdevicesinsidethehomenetworkthatcanbeleveraged tocontroliotservices.navigationinsidetheiotapplicationsonthetvscreencanbemadesimple andintuitive.thiswilbedemonstratedinseveralexampleslaterinthispaper.incontrast,when usingamobileapp,thesubscriberhastofindtherightdevicethathoststhedesirediot managementapp,findandlaunchtheappandrecalhow tonavigateit.thisalsorestrictsthe subscribertointeractingwithonlyoneappatatime. Asmentionedpreviously,set-topsareperceivedasmoresecurethananyCEdevice.Sincethe set-topisalwaysauthenticatedwiththemso scloud,thereisnoneedtoremembercredentials andenterthem intothedeviceinordertointeractwiththeservices.thereisalsonospywareor phishingsoftwareonthegatewayorset-topwaitingtostealsubscriberinformation.the connectiontothemso scloudfrom ahomeset-topandgatewayisalreadysecure,makingtheft unlikely. MSOs incrementalrevenueopportunitiesfrom IoT ThefolowingtablesilustrateanumberofopportunitiesforMSOstoleveragetheirinfrastructure andaugmenttheirsystemstotakealargershareoffutureiotservicerevenues. PotentialSteps Benefits Integratemorefunctionalityintogateway, Wi-Fiextenders,andset-topsespecialy foriot.eliminatetheneedforiothubs ReducetheoveralCapExcostof homesecurityandautomationsystems toaccelerateserviceadoption Trainanduseownfieldinstalersto rol outiotservices Retrainthetechnicianstafftosel connectedhomedevicesandupsel additionaliotservicefeatures Accelerateserviceadoptionand improvesubscribersatisfaction Teachstafftoupseladditionalfeatures forhighersubscriptionfees Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 13
PotentialSteps OffergatewayfunctionalitytolargeOTT providersofiotservices(utilities,etc.) Colaboratewithdevicemanufacturers to curate IoTdevicesthatwilsupport integratedapplications Usestandards-compatiblesoftwarein thegatewayself-instalation, on-boardingandmonitoringof subscriberpurchaseddevices Benefits ImproveownROIordecreasethe monthlychargetothesubscribertoscale Provideabeter,ownedbrandof connectedwhole-homeofferingsto increasethesubscriptionrevenue.gain marginfrom selingarangeofown devices Integratesubscriberpurchaseddevices withconnectedwhole-homeservice offerings Developarangeofservicetiersthat meetavarietyofsubscribers budgets Developasetoftieredapplicationsthat relyonsubscriber sowndeviceinthe rangefrom $5to$10permonth Upselthesubscribertoricherservicesin the$20+monthlyfeerange Partnerwithhealthcaremonitoring companiestohost,manageandmonitor theirservices Sharerevenue 14 WEB www.arris.com BLOG www.arriseverywhere.com
Inadditiontoconnectedhomeservices,MSOsshouldexplorecreatingtheirownenhanced servicesorasaresultofpartnershipswithothercompanies.below aresomeexamples: PotentialService Medicareandtelemedicineservices thatusegatewaysandset-topsfor communicationwithmedication dispensingandmonitoringdevices. Usingtheset-topandTVscreensas serviceportalsfornotifications Brokerageforservicesinterfacesforutility companiesandotherservicesproviders Analyticsandtelemetryfrom thehome devicesandservices Description Partnershipswithmedicalinsurance companiesandgovernmentagenciesto providemonitoringandfuturemedication administrationservices CreationofaM2M orb2b2cinterfaces wherethesubscribercanbrokertheir utilitiestodifferentproviderstogetmost competitiverates Selingtelemetrydatafrom thehome includingtobigdatacompanies Useoflocationandpresencedetection informationtoimproveeffectivenessof targetedadvertising Improveadvertisingrevenuefrom advertisingbrokers Accessibilityandvoicecontroledservices Aspecificmarkettocreateamore accessiblehomeenvironmentforthe blindwithvoicecontroledservices Educationservices Leveragingentertainment,connectivity andmultiscreencontroltodrivethe creationofahomeeducationservice thatincludestaskrewarding Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 15
ExistingandemergingIoTstandards ForIoTservicestobesuccessfulinscalingandgainingrapidconsumeracceptance,adoptionof standardswilbemandatory.thiswildrivedevicecostsdown,guaranteepnpon-boardingof devicestoiothubs/gatewaysandthecloud,andeasetheseamlessintegrationofcurent verticalservicesintoafulyintegrated,whole-homeiotoffering. Group Founded #of Goal FoundingMembers Members Open Interconnect Consortium 2014 62 Defineandpromoteopensource Atmel,Broadcom (nolongera standardsandimplementations member),del,intel,samsung, toimproveinteroperablility WindRiver acrossverticalmarketsanduse cases AlSeenAliance Industrial Internet Consortium 2011 133 AlSeen saljoynopensource Haier,LGElectronics,Panasonic, projectisauniversalframework Qualcomm,Sharp,SIliconImage, promotinginteroperable Sony,TP-Link,andothers productsthatcanconnectwith altypesofdevices,systems, andservices ThreadGroup 2014 97 Founded tocreatetheverybest ARM,FreescaleSemiconductor, waytoconnectandcontrol Nest,Samsung,SiliconLabs,and productsinthehome. others 2014 148 Foundedto identifytherequirementsforopeninteroperability standardsanddefinecommon architectures,casestudies,and standardrequirements IPSO Aliance 2008 44 ThisAliancepromotesIPas solutionforsmartobjectsby documentingtheuseofip-based technologiesdefinedatthe standardorganizationslikeietf IntelIoT Solutions Aliance (formalyintel InteligentSystems Aliance) Aliancefor Internetof Things Innovation 2011 250+ TheIntelIoTSolutionsAliance seekstobuildastrongand sustainablemarketadvantage through solutionsbasedonintel architecture. Weworktodrive 2015 20+ revenuegrowthandmarket shareforourmembers. Hopingtobringtogetherdifferent industries,sectors,andcompanies ineurope,theaiotibuilds on ongoingcommissioninitiatives to.fostereuropeaniot Innovationecosystems. AT&T,Cisco,GE,IBM,Intel Atmel,Cisco,DustNetworks, EmersonClimateTechnologies, FreescaleSemiconductor,SAP, SensinodeOy,SICS,SIlverSpring Networks,SunMicrosystems,and others Intel Premier(non-founding)members: ADLINK,Advantech,DelOEM, Kontron,Portwel Bosch,Philips,Sigfox, EUCommission Figure8-IoTStandards[VDC] Today,fourphysicallayer(PHY)standardsexist,andGooglesupportsarelativelylow speed (100kbps10meters)802.15.4wirelesspersonalareanetwork(WPAN).Someofthese standardsaremoreopenthantheothers,andsomehavehesitationaboutsharing intelectualproperty,whichpreventscertainsiliconvendorsfrom joiningtheconsortia. 16 WEB www.arris.com BLOG www.arriseverywhere.com
AlPHYsofthesestandardssharethecongested,unlicensed2.4GHzband. Hereisanexecutivelevelsummaryofthekeystandardsinitiatives: OIC:IntelsetuptheOpenInternetConsortium tohelpcreatestandardsfortheiot Initialy,theOICwasfocusedondevelopingusecasesforsmarthome,officeandautomotive markets.theorganizationismembershipdriven. IntelisoneofthefoundingmembersofOIC,openingupthepossibilityofworkingwithother companiessoitschipsetscanbeusedintheiriotdevices.oicworkstoestablishasingle solutioncoveringinteroperabilityacrossmultipleverticalmarkets(ce,enterprise,industrial, automotive,health,wearables,etc.),operationssupportsystems(oss),platforms,modesof communication,transportsandusecases. Del,Samsungandothersarepartofthealiance,whichjointlyestimatestherewilbe212 bilionconnected things globalybytheendof2020. AlJoyn/AlSeenAliance:Qualcomm holds58% ofglobalwirelessbasebandrevenueinq22014 [QCOM],anditonlyseemsnaturalforittoparlayitsstrongwirelesschipbusinessintheIoTmarket. In2013Qualcomm turnedoveritsaljoynprotocoltothelinuxfoundationandsetupthe AlSeenAliance. ThebasisofthealianceisthattechnicalcompaniesusethestandardsQualcomm createdwith AlJoyntoalowdifferentcompaniestoconnecttheirIoTdevicestooneother. Itisnot Qualcomm sintenttomonetize,throughapatentlicensingprogram,ourcodecontributions tothealjoynopensourceplatform madeinthealiance. Qualcomm anditshistoricalaggressivenessaboutintelectualpropertyrights(ipr)havemade itdifficultforlegalteamsofmsostoacceptjoiningthealjoynconsortium. Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 17
Threadgroup:EstablishedJuly2014,itisdevelopinganetworkingprotocolsoftwarestackforlinking manytypesofdevicesinhomes,suchaslights,securitysystems,andheatingandcoolingequipment. Threaddevicesconnectthroughameshratherthanasinglehubinthecenterofthe network,whichcouldofferlongerrangeandgreaterreliability,aswelasavoidasingle pointoffailure. ThreadismeanttoaugmentWi-Fisupporting802.15.4,formingasecondnetworkfor smal,power-sippingconnecteddevicesinsteadoflaptopsandtablets. BecausetheThreadstackonlytelsdeviceshow totalktooneanotheranddoesn tinclude anapplicationlayer,vendorscanusedifferentapplicationsanduisontopofit.any applicationlayerthatusesipv6,suchaszigbeesmartenergyandtheinternetengineering TaskForce sconstrainedapplicationprotocol(coap),canrunontopofthread. Foundingcompaniesinclude:YaleSecurity,SiliconLabs,SamsungElectronics,NestLabs, Freescale Semiconductor,BigAssFansandARM. HomeKit:Apple sownhomekitalowsdeveloperstocontrolsmarthomedeviceslikelight switches,thermostatsandgaragedoors. HomeKitcompatibledeviceshavetobeapartofthemadeforiPhone(MFI)program, whichrequiresaspecificwirelesschipsetandapple ssoftwarepackagetobeintegrated intothedevices. HomeKitprovidesawayforeveryenabledappandaccessorytoaccessasinglerepository ofinformationaboutahome ssmartdevices,withpermission.thismeansthatanynew HomeKit-enabledappcaninstantlyseealoftherooms,devicesandhomesthathave beendefinedbefore. Siri-basedvoicecontrolisconsideredaprimarysystem interfaceofhomekit,though individualappsmayhavetheirindividualcontrols. AppleispositioningHomeKitasanopensystem thatalowsforcreationanddefinitionof anydeviceorautomationinteraction.however,someexpertsthinkthathomekitdoesnot offeratrulyopensystem thatalowscommunicationdirectlywithanyconnecteddevice, regardlessofmfistatus. 18 WEB www.arris.com BLOG www.arriseverywhere.com
End-to endencryptionisenabledforhomekitaccessoriestomaintainwhatapplecals complete privacyandstrongsecurity.otherstandardsadvocatelessproprietarysolutions foraddressingtheseissues.cloudanddevicebasedsecurityisbeingadoptedfrom other existingstandards Forlegalreasons,cablecompaniesuseCableLabs torepresentthem inbothoicandaljoyn. ItisgoingtobeveryimportantforMSOstobeabletosupporton-boardingandin-IoT service participationofdevicesthatarecompliantwithdifferentstandards. AsilustratedinFigure9,thegatewayhastobeabletosupportseveralon-boardingschemas andcommunicationstandardsonthehomeside. IoTSystems OIC HomeKit NEST AlJoyn ServiceProvider HomeIoT Application SecureIoTInterconnectFramework ConnectedHome ManagementGateway OPEN INTERCONNECT CONSORTIUM OTHERS THREAD ZIGBEE TOP10 ALLSEEN ALLIANCE Figure9-IoTStandardsandHomeGateway Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 19
ThesecureIoTinterconnectframeworksoftwareinthegatewayforwardsmessagestothe respectiveiotottsystem inthecloudandthentranslatesthem forthemso sownsetofhome IoTapplication(s).Theformerschemawilenablesupportoflegacyserviceswhilsteliminating theservice- specifichubs.thelaterwilalow forintroductionoffulyunified,al-encompassing services. Functionalityofafutureset-topbox/TVIUforIoTservices On-boardingonthenew IoTdevice: Now considerthefeaturesthatilustratehow averagesubscriberscanon-boardasimpleiot deviceandtest/interactwithitusingtheremoteandtheirtvscreen.wehavethismaterial thankstoextensiveresearchdoneintheuxarea. ThekeyatributesofIoTUIneededtoon-boardnew devicesaredeliveredby: Simplicity,oftentakentotheextreme Intuitivenessofnavigation Alimitednumberofstepstoaccomplishthedesiredaction/effect Interactivity,triggeredbysystem notifications Step1.Westartwithon-boardingasimpledimmablelightbulb.Thesubscriberunwrapsit, plugsintothelightfixtureandturnsonthepower.next,thesubscribernavigatesinsidethe mainset-topuitothesetings,thentriggersa connectdevice app.aminimalsetofkeysis usedtotakethesesteps. Step2.Oncetheconnectdeviceappistriggered,theentirehomeIoTsystem indicatesthata dimmablelightisconnecting. Pressinganotherbutonontheremotepermitsthelightbulb tobeon-boardednext.yetanotherbutonwilaborttheprocess.onlytwobutonsareneeded. Step3.Aftertheautomatedon-boardingstepiscomplete,thenotificationchangesto dimmablelightconnected anditsbackgroundchangestoindicatesuccess.nobutonneeds tobepressedinthisstep. Step4.Pressinganothersinglebutononthepreviousscreentakesustoascreenwherethe devicecanbenamedbasedonitsdestinationlocation. 20 WEB www.arris.com BLOG www.arriseverywhere.com
Step5.Thesubscriberisnow abletoview theentireiotnetworkwiththekitchenlightjoined intothe halo ofaldevices.itsfunctionalitycanbetestedfrom thetvscreen. Step6.Byacceptingthedefaultonthescreeninstep5,thesubscriberentersthedevicetest areawherehecanchangethedevice snameandturniton/offanddim lights,etc. Examplesofnotificationsfrom IoTservicesandsubscriberinteraction: Inthissection,wewilshow examplesofinteractionswithnotificationsfrom activeiot services.aswiththeon-boardingprocess,thesubscriber sresponsetonotificationsare verysimpleandnavigationisintuitive. Example1.Notificationfrom ahomedevice(xbox)aboutpoorwi-ficonnectivity WhilenavigatinginsidethemainUI,thesubscriberreceivesanon-screennotificationindicating thatthegamingconsoleisexperiencingproblemswithitsconnectiontotheinternet. Bypressingabutonontheremote,thesubscriberistakentothescreenshowingthenetworked homedevicesandseesanxboxinthecenterofthehalo.theiconhasaredbackground,which indicatesmajorconnectionissues.thenextstepofnetwork self-healing isthensuggestedto thesubscriber. Example2.Notificationfrom thedoorwebcam WhilenavigatinginsidethemainUI,thesubscriberreceivesanon-screennotificationindicating thatthewebcam monitoringthefrontdoorhasbeentriggeredbyanevent. Bypressingasinglebuton,thesubscribercanseearecordingoftheeventthattriggeredthe notification. Example3.Notificationfrom thetemperaturesensor Thesubscriberreceivesanon-screennotificationindicatingthatoneofthetemperaturesensors wastriggeredbecauseitdetectedconditionsoutsideofitsprogrammedthresholds. Bypressingasinglebuton,thesubscribercanseetheactualreadingfrom thissensorandcan takecorectiveaction. Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 21
CONCLUSION WearestilrelativelyearlyonthecurveofIoTgrowthwithtraditionalCEhomeautomation companiesandnumerousstart-upsvyingforapieceoftheaction.msosandother traditionalserviceprovidersarebeginningtoaddhomeautomationtotheirsecurityservices byusingthird-party,proprietaryoverlayhubs,andexpensivetablet-portals.highcapex andproprietaryinterfaceshampertheseinroads.thereisnomajordifferentiationbetween MSO andottsolutionsatthispointintime. Subscribersaregeneralyinterestedinautomatingtheirhomesandremotelymonitoring them viawebcamsandsensors.however,theyarediscouragedbythehighinitialcostofthe systems.thesurveyofconsumersmentionedearlierinthispaperrevealedthatbundlingfees foriotwithotherservicesisthepreferedwaytopayforthem.othersubscriberobjections arethepotentialfortechnicalchalengeswithinstalation,andthelackofsecurityanddata privacycapabilitiesofottiotsystems. MSOscanshiftgearsandaccelerateadoptionofIoTbybecomingafulServiceProvider,and bypartneringwithhealthcare,welness,insurance,utilitiesandotherentitiestohosttheir offeringsinthecloudusinggatewaysandset-topboxesthatcontrolthehomedevices.msos caneasilyaddaninterfacetocommunicatewithiotdevicestothegatewaysandset-tops andintegratestandards-basedcommunicationprotocolstoon-boardandmanagethem. Lastly,MSOshaveanopportunitytoempowertheirset-topstoactasportalsforIoTservices. Bytakingadvantageofbuilt-inbrowsers,theseset-topscanrendersimpleandintuitiveUIs tocreateandinteractwiththenew services.theycanalsointegrateexistingserviceswithiot tocreateaseamlessandrewardingux. ABBREVIATIONS Apps B2B2C BPI BTLE Applications BusinesstoBusinesstoConsumer BaselinePrivacyInterface BluetoothLow Energy 22 WEB www.arris.com BLOG www.arriseverywhere.com
CAPEX CE CoAP DOCSIS IETF IoHT IoT IPR M2M MFI MSO OIC OSS OTT PHY PnP QoS SNMP UI UX WPAN CapitalExpenditures ConsumerElectronics ConstrainedApplicationProtocol DataOverCableSystem Interface Specification InternetEngineeringTaskForce InternetofHealthyThings InternetofThings IntelectualPropertyRights Machine-to-Machine MagneticFieldImaging MultipleSystem Operator OpenInternetConsortium OperationsSupportSystems Over-the-Top PhysicalLayer PlugandPlay QualityofService SimpleNetworkManagement Protocol UserInterface UserExperience WirelessPersonalAccessNetwork Copyright2019 ARRISEnterprises,Inc.AlrightsReserved. 23
REFERENCES Figure2:[NCTA] htps:/www.ncta.com/platform/industry-news/infographic-the-growth-of-the-internet-of-things Figures3and4:[BI] htp:/www.businessinsider.com/connected-home-forecasts-and-growth-2014-9 Figure5:[SAVANT] PersonalizingHomeControlandAutomation:DefiningtheConnected Home, bymarktubinis,svpconnectedhome,arris.atechnicalpaperpreparedforthe 2014SocietyofCableTelecommunicationsEngineers Figure7:[EDC]htps:/www-edc.eng.cam.ac.uk/projects/homeusedevices/ [CAREGIVER]htps:/caregiver.org/selected-long-term-care-statistics [INFON]htp:/www.infonetics.com/pr/2014/Connected-Health-M2M-Market-Highlights.asp [THREAD]htp:/threadgroup.org/About.aspx [QCOM]htps:/www.strategyanalytics.com/access-services/components/ handset-components/reports/report-detail/smartphone-apps-processor-market-share-q2-2014-qualcomm-captures-58-percent-revenue-share#.vc3_wnh97lc [VDC]htp:/blog.vdcresearch.com/.a/6a0115714871cc970c01bb0819dbaf970d-pi [Z- WAVW]htp:/www.z-wave.com [ZIGBEE]htp:/www.zigbee.org [BT]htp:/www.bluetooth.com/Pages/low-energy-tech-info.aspx [WI- FI]htp:/www.wi-fi.org [OIC]htp:/openinterconnect.org 24 WEB www.arris.com BLOG www.arriseverywhere.com