ExecutiveSummary& AnalysisbyLevelofCare. CalendarYear2016:January-December2016-SubmitedMarch1,2017
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1 UTILIZATION MANAGEMENTFORADULTMEMBERS ExecutiveSummary& AnalysisbyLevelofCare CalendarYear2016:January-December2016-SubmitedMarch1,2017
2 ByRobertPlant,PhD,withAnnPhelan,BonniHopkins,PhD, LaurieVanDerHeide,PhD,SherieSharp,MD, LynneRinger,ErikaSharilo,HeidiPugliese,CarieBourdon JoeBernardi,StelaNtate,StephanieShorey-Roca, WalaceFarel,andLindsayBetzendahl, aswelastheentirereporting,clinical,andqualitydepartments. Foranyinquiries,comments,orquestionsrelatedtotheuseofTableau,ortheinteractivefeatureswithinthisreport, ThisreportwascreatedbyBeaconHealthOptionsonbehalfoftheCTBehavioralHealthPartnership.Howevertheopinions,conclusions,andrecommendationscontainedhereinare solelythoseofbeaconhealthoptions,andmaynotrepresentthoseofdss,dmhas,anddcf.
3 UTILIZATION REPORTFORADULTMEMBERS CalendarYear2016:January-December2016 GeneralOverview Onatleastasemiannualbasis,thereportsmutualyagreeduponinExhibitEoftheCTBHPcontractaresubmitedtotheStateforreview.The shifttosemiannualreportswasdesignedtominimizenoisecreatedbyquarter-to-quarterfluctuationsthatdonotreflectatruetrendinthedata. TheMarchdeliverableservesastheannualreportandcoversfourconsecutiveyearsofutilizationdata.TheSeptemberdeliverablecovers10 consecutivequarterswithafocusedanalysisonthemostrecenttwoquarters,butmayincludethepastfourifthereisinformationnecessaryto reviewthathadnotbeenanalyzedpreviously. HoverforList ofreports Used Thisreportfocusesontheutilizationmanagementportionofthesereports,evidencedinthe4Aseries,whichreviewsutilizationstatisticssuchas admissionsper1,000members(),daysper1,000members(days/1,000),andaveragelengthofstay(alos). Withinthisinteractivereport,alutilizationdataisavailableviadrop-downfilters,butthenarativehighlightstheareasofinterestrelatedtocertain utilizationtrends.insomecases,demographicbreakoutsareavailabletoenhancetheunderstandingofutilization.additionaly,thenarative identifiestheunderlyingfactors,whichdrivethetrendsandassociatedprogrammaticresponsestakenbybeaconhealthoptionsto impact/mitigateorsupportthetrend.beaconalsopresentsrecommendationstoaddressremainingchalengesandreportsprogressrelatedto theseplannedrecommendations.theareasoffocusforthisdeliverablearelistedonthefolowingpage. Methodology Thedatacontainedinthisreportarebasedonauthorizationadmissionsandarerefreshedforeachsubsequentsetofupdatesduringtheyear.Duetochangesin eligibility,theresultsforeachquarteroryearmaychangefrom thepreviouslyreportedvalues.thereportsandanalysesforallevelsofcareareafectedbythis change.pleasenotethatutilizationmetricsmaychangewiththerefreshofthedata.therefore,thereadershouldbecautiouswheninterpretingthelatestquarter ofdata.thecontractorwilmonitorthepost-refreshchangesclosely.ifwaranted,methodologywilberevisited. Themethodologyformembershiptotalsremainsunchanged.FortheTotalMembershipcounts,eachmemberisonlycountedonceperquarter,evenifhe/she changeseligibilitygroupsorexperiencesgapsineligibility.forinstance,ifamemberchangesbenefitgroupswithinthequarter,thatmemberisincludedinthe totalsforeachbenefitgroup,butonlyonceforthetotalmembership.thismethodologyisreferedtointhegraphsas UniqueMembership".Forthebenefit groups,membersarecountedineachgroupinwhichtheywereeligibleduringthetimeperiod(quarteroryear).thismeansthattheindividualbenefitgroup membershipcountscannotbeaddedtoobtainanoveraltotalsincememberscanshiftbetweenbenefitgroups. Themethodologyforcalculatingagehaschanged,resultinginaslightshiftinadultandyouthmembershiptotals.Previoustothisreport,countsforadultsand youthwerebasedonifamembermetthatagecriteriaduringthetimeperiod.thismeantthatyouthwhowereboth17and18yearsoldinaquarterwerecounted inboththeadultandyouthtotals.inordertoalowforthedril-downofdemographicandageinformation,itwasrequiredthatmembersbecountedinonlyone groupduringatimeperiod.agegroupisnowbasedontheagethatamemberwasforthemajorityofthetimeperiod(quarteroryear).otherdemographicssuch asgenderandrace/ethnicityarebasedonthemostrecentlyupdatedeligibility.thesedemographicswilupdateasneededaswewanttoreportonthemost accurategenderorrace/ethnicitythatamemberidentifieswith. Additionaly,whileunchangedfrom previousreportingperiods,itisworthnotingthattheper1,000measurescomparetheutilizationratesofthepopulationtothe population s membermonths.thismeansthatwhenviewingtheofhuskydmemberstherateisbasedonthenumberofadmissionswithinthe HUSKYDpopulation,nottheentireadultpopulation.Thishelpstoanalyzewhichpopulationsarepotentialymorechronic,acute,orinneed.
4 UTILIZATION MANAGEMENTFORADULTMEMBERS ExecutiveSummary& AnalysisbyLevelofCare CalendarYear2016:January-December2016-SubmitedMarch1,2017 TableofContents SelectBookmarkIcontoView"AreasofFocus" andgodirectlytoselectedpage AreasofFocus Membership&Demographics InpatientFacilities Days/1,000 AverageLengthofStay InpatientDetoxification:Hospital-Based Days/1,000 AverageLengthofStay InpatientDetoxification:Freestanding Days/1,000 AverageLengthofStay HomeHealthServices MedicationAdministrationFrequency UtilizationRates OutpatientEnhancedCareClinics(ECC) RegistrationVolume AccessStandards Forthisreport,thefolowingutilizationdatapointshavebeen placedintheappendixandarenotdiscussed: MentalHealthGroupHome,Days/1,000&AverageLengthofStay PartialHospitalizationProgram IntensiveOutpatient AmbulatoryDetox MethadoneMaintenance OutpatientServices
5 PG1 AdultMedicaidMembership TotalMembershipVolume 1000K TotalUniqueMembership AlMemberswithDuals AlMemberswithoutDuals AdultMemberswithDuals AdultMemberswithoutDuals 800K SelecttoView Totals Multiplevalues Members 600K 400K SelecttoShowTableorText 200K MembershipCount Methodology DualEligibility Information 0K TotalMembership TotalMedicaidmembership(withduals)forCY2016declinedby1.74%.Thisisthefirstannualdeclineinmembershipsince2011.Infact,alfourmembership cohortsdisplayedinthechartaboveshowthissamedeclineinannualmembershipoverthelastyear. DataRefresh ThedatarefreshrateinQ2 16was 0.86% and0.80% inq3 16.Thisisthe thirdconsecutivequarterwherethe refreshratewasatorbelow0.86%.this perhapssignalsachangeinthe underlyingprocessingofadultmedicaid applications.thesearequarterlyrefresh rateslessthanhalfthemagnitudeof historicratesandmoreinlinewithyouth refreshrates.
6 AdultMedicaidMembership MembershipbyBenefitGroup PG K 100K 200K 300K 400K 500K Members TotalAdultMembershipbyBenefitGroup(18+) SelectIndividual BenefitTypes Multiplevalues SelectBenefit GroupType Al Overview Theadultmembershipcontinuestobecomprisedlargelybytwobenefit groups,huskyd(mlia)andhuskya(familysingle).whilethesetwo groupshadessentialythesamenumberofmembersattheendofcy2014, MLIAbecamethelargergroupduringCY2015andcontinuedtohaveabout 26,000moremembersthroughoutCY2016.Afterincreasingeachyearsince 2012,thiswasthefirstyearthatmembershipdeclinedforbothgroups. ThreeoftheHUSKYCbenefitgroups(ABD/OtherSingle,LTCSingle,LTC Dual)havedecreasedinsizeeachyearsince2013. InCY2016,useofOutpatientservicesincreasedforeverybenefitgroup comparedtocy2015.huskyc(abd/othersingle)continuestohavethe highestrateofinpatientpsychiatricservices(excluding State-run)whileHUSKYD(MLIA)hadthehighestofalother levelsofcare,exceptoutpatient. AdultMemberswithoutDuals HUSKYA(FamilySingle) HUSKYC(ABD/OtherSingle) HUSKYD(MLIA) SelectMeasure SelectTimePeriod CY'16 SelecttoShow TableorText Note:Forthetablebelow,thelowerlevelsofcarearenotconducivetotheDays/1,000andAverage LengthofStay(ALOS)measuresavailable.Forexample,becauseOutpatientauthorizationsaregiven foroneyearatatime,alosmaynotreflectthetruelengthoftimememberstendtostayinoutpatient. Inpatient Psychiatric Facility(Excl. State-Run) Inpatient Detoxification: Hospital Inpatient Detoxification: General Inpatient Detoxification: Freestanding Partial Hospitalization (PHP) Intensive Outpatient (IOP) Ambulatory Detox Methadone Maintenance Outpatient HUSKYA(FamilySingle) HUSKYC(ABD/OtherSingle) HUSKYC(LTCSingle) HUSKYD(MLIA) AlMemberswithoutDuals bylevelofcare
7 PG3 AdultMedicaidMembership DemographicCompositionbyBenefitGroup Overview InCY2016,alagegroupsdecreasedinsizeexceptthe55-64yearoldswhilethe65+groupremainedthe samesize.membersages25-34continuetobethelargestagegroupoftheadultmedicaidpopulation accountingfor27.5% oftheadultmemberswithoutdualsgroupincy2016. Bothmalesandfemalesdecreasedinsizein2016byabout5,000members.Femalescontinuetobethe majorityintheadultmemberswithoutdualspopulation.whitemembersarethemajorityofthispopulation (52%),folowedbyHispanicmembers(26%)andBlackmembers(17%). ChooseDemographic NoDemographicBreakout SelectGroupType TotalGroups SelectBenefitGroups Al DemographicSelection Al CompositionofAdultMembershipbyBenefitGroup NoDemographicBreakout AdultMemberswithDuals AdultMemberswithoutDuals AdultMembersDualsOnly 600K 500K 400K Members 300K 200K 100K 0K
8 PG4 InpatientPsychiatricFacility(Excl.State-Run) ClickforSummary GroupType AlMemberswithoutDuals HUSKYA(FamilySingle) HUSKYC(ABD/OtherSingle) HUSKYD(MLIA) ServiceClass SelectMembershipType InpatientPsychiatricFacility. Al ChooseDemographic NoDemographicBreakout ChooseBenefitGroups Multiplevalues AdmissionsorDischarges(chartbelow only) Admissions InpatientPsychiatricFacility(Excl.State-Run)-Adults(18+) AverageLengthofStay(ALOS) InpatientPsychiatricFacility(Excl.State-Run)-Adults(18+) Admissions AverageLengthofStay ,000 5, InpatientPsychiatricFacility(Excl.State-Run)-Adults(18+) Days/1,000 InpatientPsychiatricFacility(Excl.State-Run)-Adults(18+) 60 6 Days/1,
9 PG5 InpatientPsychiatricFacility Summary Overview:TheInpatientPsychiatricALOSincreasedby6.11% from CY2015toCY2016.TheALOSreachedafour-yearhighof8.47days,up0.49 daysfrom thepreviousyear.admissionstoinpatientpsychiatrichospitalsdecreasedforthefirsttimeinfouryears,down427admissions.while decreasedslightly,days/1,000increasedby0.64daysincy2016.alagegroups,exceptfor65+,experiencedanincreasedalos, andadultmembersages25-34hadthelargestpercentincreaseof8.7%,almost0.7days.also,thealosincreasewasmoresignificantforfemale members,whohadadecreaseinadmissionsfrom CY2015toCY2016.BlackandHispanicmembershadanincreaseinCY2016ofoverthree quartersofaday. Conclusions SincetheALOSincreasedby0.49days,onewouldexpectthetodecrease.ALOScontinuestobemonitoredbyUM stafandisafocusofpar meetings.themostsignificantincreaseinaloswasexperiencedbyadultmembersages25-34,whichwilbeafocusoffuturepardiscussionstobeter understandthefactorsrelatedtotheincreasedalos.duringthepreviousparcycleprovidersreportedhomelessnessandaccesstosubstanceusedisorder ResidentialTreatmentasabariertotimelydischarges. Recommendations 1.ContinuetheAdultInpatientBypassProgram DeterminationofBypassProgram parameterswilbeconductedannualy,andquarterlymonitoringwilbe conductedtobringinfacilitiesthathavemetthetargets.thoseproviderswhoearnedbypassstatusbutsubsequentlyfailtomeetthetargetswilbealowedtwo additionalquarterstomakeadjustmentsandmeettargetsbeforebeingremovedfrom thebypassprogram. Update QuarterlyupdatesofBypassstatuscontinuetobereviewedandanalyzedinternalytoinform UM strategy.incolaborationwiththeregionalnetwork Managers(RNMs),providersareupdatedmonthlyandquarterlyontheirperformanceontheBypasstargetmeasuresandwhatactionsarerequiredtomaintainor beincludedintheprogram.inq3 16NorwalkHospitallostBypassstatusduetothedischargeform completionrateinq1 16andforexceedingthe7-day readmissionratetargetinq2andq3 16.BristolHospitalmetalthreetargetsandearnedBypassstatusinQ3 16.InQ4 16,BridgeportHospital,GrifinHospital, andstateofconnecticut-j.d.hospitallostbypassstatusduetoconsistentlyexceedingthetargeted7-dayreadmissionrateof6.0%.whileinq4 16Bridgeport metthe7-dayreadmissionratetarget,theiraloswasgreaterthanthetargetof8.2days.norwalkhospitalwasabletomeetaltargetsandreturntobypass statusinq4 16.TheAdultInpatientBypassProgram wilcontinueandtargetswilbere-evaluatedtodetermineifchangesinthebehavioralhealthservicesystem haveimpactedinpatienthospitaldatastatewide. Continuedonnextpage.
10 PG6 InpatientPsychiatricFacility Summary,cont. Recommendations,continued 2.ContinueAdultPARProgram RegionalNetworkManagers(RNMs)wilcontinuetoassessgaps,bariers,andbestpracticesamongstthepsychiatric hospitals.theadultinpatientworkgrouppresentations/discussionswilbegintoincludeperformanceindicatorsbrokenoutbyproviderandbygeographicalregion. Forhospitalswhosedatahasbeenstableoverthelongterm,itmaynotbenecessarytomeetindividualy,butdatawilbereviewedandsharedelectronicaly. RNMswiltargetthesehospitalsforbestpractices.Thosehospitalswheredatahasbeeninconsistentorwheretrendsarenotedthatrequireaction, communicationwilbeonaregularbasisandmeetingswiloccurataminimum ofbiannualy. Update InQ3andQ42016,theRNMsmetwiththeinpatientpsychiatrichospitalprovidersinacontinuedeforttoimproveaccesstocareandqualityofcarefor Medicaidadults.ClinicalandMedicalAfairsstaffrom BeaconjoinedtheRNMswhenapplicabletoparticipateinPARdiscussions.DuringthePARmeetings,data wassharedonmeasuresincludingalos,7-dayand30-dayreadmissionrates,anddischargeform completionrates.newmeasuressuchasthelengthofstayfor membersawaitingstatebedsandhedisfolowupafterhospitalizationformentalilnesswerealsointroduced. TheRNMsandotherBeaconstafcontinuedtohavediscussionswithindividualhospitalsabouttheirperformance,includingbariersandbestpracticesfor achievingand/ormaintaininganeficientlengthofstay.theseconversationsprovideanopportunitytobeterunderstandthevariedclinicalphilosophiesand approachesofthetreatmentteamsacrosshospitalsandtofacilitateprogressbysharinghospitalcomparisonstothestatewidegroup.hospitalsoftencited homelessness,accesstoresidentialrehabbeds,andaccesstostatepsychiatricbedsasbarierstoareducedalos.thisbecamethefocusofthewinter2016 workgroup.asaresultofparticipatinginconversationsaboutclinicalbarierstocareprogression,beaconwasabletoworkwiththestatepartnersandhospitals, whenappropriate,toenhancecommunicationbetweencommunityentitiestofacilitaterelationshipsnecessarytoimprovesmoothdischargeplanning.
11 PG7 InpatientDetoxification:Hospital-Based Summary Conclusions BeaconcontinuestoworkwithInpatientHospitalDetoxificationproviderstoobtainauthorizationsformemberswhentheadmissionisprimarilyrelatedtodetox. Thismayaccountforthecontinuedincreasein.TheincreaseinALOSformembersage45-54istobeexpectedastotalyearsofusehasledtomore significanthealthissuesrequiringmedicalmanagement.theemergingadultsages18-24continuetobebestservedinnon-hospitalsetingsastheyareless medicalycompromisedandcanreceivetherapeuticserviceswhilewithdrawingfrom substances. Recommendations Overview:TheALOSforAlMemberswithoutDualsdecreasedforthesecondconsecutiveyear,reaching5.30daysinCY2016.TheALOSfor eachbenefitgrouptrendeddownexceptforhuskya(familysingle)whichincreasedslightlyincy2016.whilealosdecreased,admissions continuedtotrendupwards.days/1,000andfolowedsimilarupwardtrends. AlagegroupshadadeclineinALOSinCY2016exceptthe45-54-year-oldcohortwhichincreasedby0.25days.Admissionsincreasedby20% for AlMemberswithoutDuals.Days/1,000,andincreasedforalagecohortsexcepttheyoungadultsages18-24andmembers65+.In CY2016,theALOSincreasedforfemalesby0.29dayswhiledecreasingthesameamount(0.28days)formales.TheALOSistrendingdownward forwhiteandblackmemberswhileremainingflatforhispanicmembers. 1.IncreasecommunicationandcolaborationwithHospital-BasedDetoxificationproviders RNMsandclinicalsupervisorswilcontinuetoscheduleandatend meetingswiththehospital-basedinpatientdetoxificationproviders.initialmeetingswilbeusedtoclarifyprocessesandprotocolsrelatedtodetoxauthorizations andaftercareplanning.subsequentmeetingswilofertheopportunitytopromotereal-timeum processcommunication,reviewalosandreadmissiondata, deviseinnovativestrategiestoresolvebarierstodischarge,identifygapsinservicesandexpediteconnect-to-careinitiatives.meetingatendeeswilinclude BeaconRNM andclinicalmanager,inpatientdetoxificationhospital-basedadministration,directtreatmentproviders,dischargeplanners,andutilizationreview personnel(specifictoeachhospital).meetingswilbeoferedatleasttwiceayearforongoingdatareviewandcolaborationwithalhospitals. Update TheRegionalNetworkManagers(RNMs)andClinicalSupervisorscontinuedtomeetwiththeinpatientmedicaldetoxificationhospitalprovidersduring thesecondhalfof2016.measuresreviewedincludealos,dischargevolume,7-and30-dayreadmissionrates,anddischargecompletionrates.throughthepar meetings,theprovidersidentifiedseveralchalengesimpactingreadmissionrates.thesebariersincludealackoftimely,appropriateresourcesavailableat discharge,significantmedicalcomorbidities,lackoftransportationandindividualseitherleavingamaorrefusingservicesatdischarge.additionaly,theknowledge ofandrelationshipswithlocalcommunityprovidersvariesgreatlyacrossthemedicaldetoxproviders.asneeded,thernmsandclinicalsupervisorshave increasedproviderawarenessofavailabletraditionalandnon-traditionalcommunityresources,encouragedparticipationincctmeetingswhenappropriate,and facilitatedconnecttocaremeetingswhenbariersincontinuityofcarewereidentified.theclinicalsupervisorsemphasizedbeaconum stafs roletoassist providersindevelopingprimaryandsecondarydischargeplansaswelastheroleofclinicalliaisonsforaftercarefolowupoutreach.lastly,beaconstaf continuetoencouragethemedicaldetoxproviderstoenterdischargecompletionformstosupportbeacon sconnecttocareefortspostdischarge. Connect-to-carewilcontinuetobeafocusin2017.
12 PG8 InpatientDetoxification:Freestanding Summary Overview:TheALOSforFreestandingDetoxificationhasincreasedslightlyforthepastthreeyears,butremainsaroundfourdays.The25-34age groupcontinuestohavethelargestnumberofadmissions(up6% from CY2015)andthehighestDays/1,000andrateforthislevel ofcare(alsoupfrom CY2015).Malescontinuetohaveabouttwo-and-a-halftimesthenumberofadmissionsasfemales.Whitememberscontinue tomakeupthevastmajorityofadmissionstothislevelofcare. Conclusions Theseresultsaretobeexpectedgivenaprotocoldrivenserviceandnoincreaseinthebedcapacitywithinthislevelofcare.Somefreestandingprovidershave discussedtheneedforalongeropiatetreatmentprotocolforindividualswhoareusinghigherpotencyopiates.thealoswilcontinuedtobemonitoredtoseeif thechangestoprotocolforhighopioiddependencyleadstoanincreasedalos,areductioninreadmissionrates,and/orareductioninmembersleavingama. Recommendations 1.ColaboratewithfreestandingdetoxproviderstodevelopOTP/MATmaterials.Beaconwilholdmeetingswiththesevenfreestandingproviderstodevelopa curiculum fortheirstaftoeducatemembersonthemultiplepathwaystorecovery.thiswouldincluderesourcesavailableinthelocalcommunity.beaconwil presentthectbhpmatwebsiteandothermaterialsavailabletosupporttheprovidersonthisproject. Update Beaconstafmetindividualywithalsevenfreestandingprovidersandbegandiscussionsrelatedtomedicationassistedtreatment(MAT)andadesireto developacuriculum thatcanbesharedandoferedatalfreestandingdetoxificationfacilities.thiscuriculum wiloferconsistenteducationtomedicaid membersrelatedtomatservicesavailabletothem inadditiontotherapyandnontraditionalresources. Severaloftheprovidersoferedtoparticipateinthe developmentofsuchmaterialsandawilingnesstopartneronthisproject.overthenext6monthsbeaconwilholdinitialmeetingsandreviewcurentmaterialsin ordertodevelopauniversalcuriculum thatwilbeoferedtoalfreestandingproviders.beaconwasabletoinform providersofthectbhpmatwebsiteand severalprovidershaveutilizedthematmaplocatorandprovidedupdatesforthemaplocatortobeacontoaccuratelyreflectservicesprovidedattheirfacilities.
13 PG HUSKYA(FamilySingle) InpatientPsychiatricFacility(Excl.State-Run) HUSKYA(FamilyDual) InpatientPsychiatricFacility(Excl.State-Run) HUSKYB InpatientPsychiatricFacility(Excl.State-Run) HUSKYC(ABD/OtherSingle)InpatientPsychiatricFacility(Excl.State-Run) HUSKYC(ABD/OtherDual) InpatientPsychiatricFacility(Excl.State-Run) HUSKYC(LTCSingle) InpatientPsychiatricFacility(Excl.State-Run) HUSKYC(LTCDual) InpatientPsychiatricFacility(Excl.State-Run) HUSKYD(MLIA) InpatientPsychiatricFacility(Excl.State-Run) CharterOak InpatientPsychiatricFacility(Excl.State-Run) ShowingAdult(18+)Medicaid InpatientHigherLevelsofCareTable Showing: Range SelectMeasure How tousetheinteractivetables:1.the"levelofcare"filteralowsyoutocomparethethreehigherlevelsofcare(inpatientpsychiatric,inpatientdetox: Hospital-Based,andInpatientDetox:Freestanding).2.Changethe"SelectMeasure"filtertoseethedatainthetablebelow.AvailableMeasuresinclude,Admissions,Days/1,000,ALOS,andDischarges.3.Filtertoviewandcomparethebenefitgrouptypes(totals,duals,singles).4.Finaly,filterby benefitgrouptoadjustthetable'soutput.notethatthecolorindicatestherangefrom lowestvalue(white)tohighestvalue(blue)withinthetable.the corespondinggraphscanbefoundonpage4.additionaly,somecelsmaybeblank,whichindicatesthattherewerenomembersinthatbenefitgroupthat utilizedthelevelofcareselected. SelectGroupType Multiplevalues ChooseBenefitGroups Al LevelofCare InpatientPsychiatricFacility(Excl.S.
14 PG10 HomeHealthServices Admissions& SkiledNursing-Adults K 1K 2K Admissions SkiledNursing-Adults Admissions ServiceClass SkiledNursing GroupType AlMemberswithDuals HUSKYC(ABD/OtherSingle) HUSKYC(ABD/OtherDual) HUSKYD(MLIA) Al Members withduals HUSKYC (ABD/Other Single) HUSKYC (ABD/Other Dual) HUSKYD (MLIA) SkiledNursing-Adults:CY'16 Admissions ChooseBenefitGroups Multiplevalues SelectGroupType Al SelectTimePeriod CY'16 Overview:ForAlMemberswithDualstheforSkiledNursing trendeddownwardforthethirdconsecutiveyear.huskyc(abd/othersingle) andhuskyc(abd/otherdual)hadadecreaseincy2016ofjustoverten percent.totaladmissionsweredownslightlyincy2016.huskyd(mlia), however,hadanincreasedforthethirdconsecutiveyear,increasing56.9% since2013.formedicationadministration,andadmissionswere essentialyunchangedincy2016foralmemberswithduals.forhuskyd (MLIA)theadmissionvolumehasincreased58.0% since2013.
15 PG11 HomeHealthServices MedicationAdministration& Utilization(ED/IP/OBS)Claims Overview ThevolumeofmembersreceivingMedicationAdministrationserviceshas trendedupinq1 16andQ2 16forbothstatewideandthehighvolume providers.thebidratedecreasedforthefourthconsecutivequarterreaching 14.20% inq2 16. Thestatewideemergency(ED)andinpatient(IP)andobservationratesrose slightlyinq1 16andQ2 16reaching31.0%,10.1% and4.6%,respectively. 5K 4K MedicationAdministrationVolume Statewide HighVolumeProviders StatewideEmergencyDepartment,InpatientHospitalizationand23-Hour ObservationBedUtilizationRates EDRate IPRate OBSRate Volume 3K 2K 30% 1K 0K % ofmemberswith1+visits/episodes 25% 20% 15% 10% Rate 30% 20% Q2'14 Q4'14 Q2'15 Q4'15 Q2'16 StatewideMedicationAdministrationQDvs.BIDRates QDRate BIDRate(thickline) 5% 10% 0% 0% Q2'14 Q4'14 Q2'15 Q4'15 Q2'16 Q2'14 Q4'14 Q2'15 Q4'15 Q2'16
16 PG12 HomeHealthServices Summary Recommendations 1.Continueplannedfocusonclaimsdataanalysis BeaconwilcontinuetoprovideanalysisoftherelationshipbetweenreductioninMedicationAdministration frequency,re-hospitalizationrates,andconnectiontoothercommunityservicesformemberstoensurethatfurtherreductionsinmedicationadministration frequencyarenotcausinganincreaseinutilizationofthoseotherservices.beaconwilcontinuecohorttrackingofmembersreceivingbidmedication administrationservicetorefineourknowledgeandunderstandingofutilizationpaterns.beaconwilcontinuetoengageprovidersinexplorationofthevariancesin frequencyreductionratesandhospitalization/obsandedratesthroughsemiannualgroupandindividualmeetingswiththe13high-volumeproviders. Update BeaconhascontinuedtoutilizeaBypassProgram forhomehealthagencies.thebypassprogram providesadministrativereliefforbothbeaconand homehealthagencieswhilepromotingpracticechangethatwilbenefitmembersandimprovetheeficiencyofhomehealthservices.thebypasseligibilitycriteria includesachievementofabidmedicationadministrationtargetrate.thevolumeofagenciesonthebypassprogram hasincreasedthisyearasmoreagencies havemetthetargetbidutilizationrate.theagenciesonbypassareauthorizedforlongerperiodsoftime,thusdecreasingthenumberofconcurentreviews requiredforanepisodeofcare.beaconhascontinuedtoworkwiththoseprovidersnotmeetingthebypassstandardstoachievethisgoal. BeaconhascontinuedtocolaboratewithprovidersregularlytoreviewandmonitortheirstatuswithintheBypassProgram anddiscussthetoolstosupportthe reductionofthebidrate.thisyear,homehealthagencieshaveincreasedtheirutilizationofthehomehealthpromptingtoolwhichhassupportedthereductionin thebidrate. 2.IncreasedcolaborationwithCHN.TopromotetheeficientandappropriateuseofHomeHealthservices,itisnecessaryfortherespectiveAdministrative ServiceOrganizationstocolaborateonStateinitiativesandgoals. Update Beaconhascontinuedtomeetwithleadershipfrom CHNtodiscusshomehealthauthorizations,levelofcareguidelinesandcasestodevelopparalel eficienciesinoperationalprocess,communicationandcriteriaforhomehealthservices.thisrecommendationhasbeenachieved,isnowmonitoredonan ongoingbasis,andhasbecomestandardoperatingprocedure.thisrecommendationwilthereforebeconcluded. 3.Discussandreviewhomehealthagencydataandreviewerfindings,withafocusonproviderswhosefrequencyofvisitshasincreasedorremainsabovethe statewideaverage. Update InFebruary2016,theDepartmentofSocialServices(DSS),DepartmentofMentalHealthandAddictionServices(DMHAS),theDepartmentofPublic Health(DPH),Beacon,andCHNheldastatewideHomeHealthmeetingwiththegoaloffamiliarizingproviderswiththeaggregateutilizationandexpenditure trends,servicescoveredbymedicaidthathelpsupportmedicationadministrationreductions,themethodologytotrackfutureutilizationandcosttrendsandan encouragementtoproviderstoatendsmalgroupsessionsthatwouldbeheldatbeaconincolaborationwithchn.thesesmalergroupmeetingsaford providersanopportunitytoreviewtheirindividualagencyleveldataonutilizationandcosttrendsaswelastheopportunityforpeertopeersharingandlearning from thosewhohavealreadymadegreatstridesinmedicationadministrationdecreases. Thisrecommendationhasbeenachieved,isnowmonitoredonanongoingbasis,andhasbecomestandardoperatingprocedure.Thisrecommendationwil thereforebeconcluded. Continuedonnextpage.
17 PG13 HomeHealthServices Summary,continued Recommendations,continued 4.WorkwiththeDSStoimplementhomehealthaidemedicationprompting.Utilizationofcertifiedhomehealthaidestoperform medicationpromptingforacohort ofmedicaidmembershasthepotentialtobeaneficientprocesstoreduceoverdependenceonskilednursingforthesolepurposeofmedicationadministration. Update TheuseofHomeHealthAidePromptingMedicationAdministrationwasimplementedinQ3 15.Theutilizationofhomehealthpromptinghasincreased thisyearandhassupportedthereductionofthebidrate.inaddition,beaconhascontinuedtoofermedicationadministrationtraining(mat)tohomehealth agenciesandresidentialcarehomes.thegoalofthematprogram istotraincertifiedhomehealthaides(hsas)inmedicationparameterstodevelopa knowledgeableandsafeworkforcethatcomplimentsandsupportstheskilsofregisteredprofessionalnurses.tofurtherpromotemattrainingtohhas,beacon hasexpandedmattrainingtooferonsitetrainingtohomehealthandrchagencies.beaconwilcontinuetoprovidemattrainingandmonitorthevolumeof HomeHealthaidepromptingservices.Thisrecommendationhasbeenachieved,isnowmonitoredonanongoingbasis,andhasbecomestandardoperating procedure.thisrecommendationwilthereforebeconcluded.
18 PG14 InpatientPsychiatricFacility(Excl.State-Run) BenefitGroup AlMemberswithoutDuals HUSKYA(FamilySingle) HUSKYC(ABD/OtherSingle) HUSKYD(MLIA) ServiceClass Al SelectGroupType Multiplevalues ChooseAgeGroup Al ChooseBenefitGroups Multiplevalues Al-Adults:AgesAl AverageLengthofStay(ALOS) Al-Adults:AgesAl Admissions AverageLengthofStay Admissions 100K 50K 0 0K Al-Adults:AgesAl Days/1,000 Al-Adults:AgesAl 40 15K 30 Days/1,000 10K 20 5K 10 0K
19 PG15 MethadoneMaintenance Recommendations Recommendations Note:ThedataforMethadoneMaintenancecanbefoundintheLowerLevelofCareUtilizationgraphsonthepreviouspageviathedropdownfilter,alongwiththe otherlowerlevelsofcare. 1.IdentifymembersreceivingMethadoneMaintenancewhocanbenefitfrom servicesclosertotheirresidence.logisticareissendingtransportationrequestsfor memberswithcomplexneedsandwhoaretravelingmorethan15milesformethadonemaintenancetobeacon sclinicalstafforclinicalreviewand recommendations.stafproactivelyoutreachtoproviderstoassistintransferingmemberstotheclosestmethadoneprovidersothattreatmentisnotinterupted. Whentransferingtoacloserclinicisnotfeasible,alternativemodesoftransportationareexploredand/orprovidersareaskediftakehomedosescanbe considered. Update Beaconcontinuestoreceivereferalsfrom Logisticarewhenmembersaretravelinggreaterthan15milesvialiverytomethadonemaintenancetreatment toaddressanybariersinreceivingserviceswithintheirlocalcommunity.beaconmetwithseveralmethadoneclinicsforongoingcolaborationandtounderstand continuedchalengestheclinicsandourmedicaidmembersfacewhenthereisaneedforachangeinproviderortransportationmethod.beaconcontinuesto atendthedmhasmethadonedirectorsroundtableforongoingcolaborationandtobeinformedofanyregulationchangesand/orareasoffocusaspresentedby thestateopiatetreatmentauthority.
20 PG16 OutpatientRegistrationVolume AdultandYouth TotalOutpatientRegistrationVolume:ECCandNon-ECC PercentofOutpatientRegistrationVolume:ECCandNon-ECC 140K 80% OutpatientRegistrationVolume 120K 100K 80K 60K % ofoutpatientregistrationvolume 70% 60% 50% 40% 30% 20% 40K 20K 10% 0% ECC Non-ECC K ECC 18,783 21,486 22,725 21,959 Non-ECC 49,191 55,046 63,116 83,969 18,993 20, , ,773 Total 67,974 76,532 85, , , ,650 RegistrationVolume The TotalOutpatientRegistrationVolume measurecapturestheoveral volumeofnewlyregisteredmedicaidmembers,includingthoseevaluations excludedfrom meetingtheeccaccessstandards.from 2011to2016,thetotal outpatientregistrationvolumegreatlyincreasedfrom yeartoyear.most recently,thetotaloutpatientregistrationincreased16.51% from CY2015toCY Overthepastsixyears,thetotalECCregistrationvolumeremainedrather constant,whilenon-eccvolumecontinuedtoincrease,thereforeexpandingthe gapbetweeneccandnon-eccswitheachpassingyear.incy2016,eccs accountedforapproximately15% ofthetotaloutpatientregistrationvolume, whilenon-eccsaccountedforapproximately85%.
21 PG17 AdultECCandNon-ECCOutpatientRegistrationVolume TypeofCare(Agegrp) AdultMeasures ECCAdult Non-ECCAdult ECCAdult ECCYouth TotalOutpatientRegistrationVolume:ECCAdult&Non-ECCAdult TotalOutpatientRegistrationVolume:ECCAdult&ECCYouth -ECCTotal 100K 90K 22K 20K 80K 18K OutpatientRegistrationVolume 70K 60K 50K 40K 30K OutpatientRegistrationVolume 16K 14K 12K 10K 8K 6K 20K 4K 10K 2K 0K 0K Overview Non-ECCadultregistrationshavebeentrendingupwardsinceCY2012,andaccountedforapproximately89% ofadultoutpatientregistrationvolumeincy2016. ECCadultregistrationshaveremainedfairlyconsistentandaccountedforapproximately11% ofadultoutpatientregistrationvolumein2016.
22 PG18 OutpatientRegistrationVolume Overview The RegistrationsRequiredtoMeetECCAccessStandards measurecapturesonlythoseevaluationsthatarerelevanttomeetingeccaccessstandards. Outpatientclinicsareabletoidentifyandexcludefrom calculationthe exemptregistrations whichinclude:1)thoseclientssteppingdownfrom ahigherlevelof carewithintheiragency;and/or2)thoseclientswhohavebeenintreatmentattheeccbutwhoexperiencedachangeininsurancecoveragetomedicaid.the accessmeasuresarebasedonlyonthetimelinessofappointmentsforthosememberswhoaretrulynewclientsintheeccs.totalevaluationsneedingtomeet theaccessstandardsaccountedforapproximately61% in2016.thishasremainedfairlyconstantoverthereportingperiod,whilethetotaloutpatientregistration volumehasincreased.whencomparingeccsvs.fscsforadults,fscshaveconsistentlyhadahighernumberofevaluations,andhavebeenslightlytrending upwardovertime.eccshaveremainedconsistent. TotalOutpatientRegistrationVolume:VolumeofRegistrationsRequiredto MeetECCAccessStandardsandVolumeofExemptRegistrationsECC andnon-ecc SelectGroup AdultMeasures ECCAdult FSCAdult 140K OutpatientRegistrationVolume ExemptEvals TotalNumberofEvaluationsRequiredtoMeetECCAccessStandards: ECCandNon-ECCFreestandingClinics(FSC) 120K OutpatientRegistrationVolume 100K 80K 60K 40K 20K #ofevalsrequiredtomeeteccaccessstandards 20K 15K 10K 5K 0K K
23 PG19 AdultOutpatientECCAccessStandards Routine,UrgentandEmergentRegistrations AccessStandards Emergentevaluationsforadultswerebelowthe95% accessstandardincy2012,butincreasedthefolowingyearandremainedabovetheaccessstandardfrom 2013through2016.UrgentevaluationsforadultswerealsobelowtheaccessstandardinCYs2012and2013,butincreasedin2014andhasremainedabove 95%,althoughtrendingdownward.Routineevaluationshaveconsistentlyremainedabovetheaccessstandardfrom CY2012throughCY2016. ThepercentoftotaloutpatientevaluationsoferedwithintheECCaccessstandardhavebeenconsistentlymetbyECCsforroutineandemergent.From CY2013 tocy2014,totalurgentevaluationsincreasedandwasabletoriseabovethe95% accessstandard.urgentcontinuedtomeettheaccessstandardfrom CY2014 throughcy2016,althoughithasbeentrendingdownward. BothroutineandurgentevaluationshavebeenconsistentlyunmetbyFSCs,althoughurgentdramaticalyincreased22.5percentagepointsfrom 2015to2016. EmergentmettheaccessstandardinCY2014at95.2% butdippedbelowthe95% accessstandardthefolowingyearandcontinuedtotrenddownwardin2016. ECCEvaluationsthatMettheECCAccessStandards Adult PercentofRoutineOutpatientEvaluationsOferedwithintheECCAccess Standard:ECCandNon-ECCFreestandingClinics(FSC)-AlMembers % ofeccevaluationsthatmettheeccaccessstandards 100% 90% 80% 70% 60% 50% AccessStandard95% Routine Urgent Emergent % ofotpevaluationsoferedwithinaccessstandard 100% 90% 80% 70% 60% 50% AccessStandard95% ECC FSC Routine Urgent Emergent
24 PG20 OutpatientEnhancedCareClinics Compliance,Interventions,& Activities Compliance ProviderComplianceforCY'16 RoutineAccesscompliancewiththe14daystandardforthe38ECCsfelintothefolowingcategories: 1.Mettheaccessstandardof95%:35 2.ECCfalingbelowthe95% RoutineStandardforatleastonequarter: HartfordHospital(IOL):92.31% inq12016and94.12% inq2'16;cy2016:94.87% CatholicCharities(Torington):91.30% inq4'16;cy % ConnecticutRenaissance(Bridgeport):90.34% inq3'16and94.67% inq4'16;cy2016:92.54% UrgentAccesscompliancewiththe2daystandardfortheECCsfelintothefolowingcategories: 1.NumberofECCsthatreportedUrgentvolumeduringtheyear:33 2.Mettheaccessstandardof2days:27 3.ECCfalingbelowthe95% UrgentStandard: CharloteHungerford(Adult):50% inq12016(vol.of2);cy2016:88.89% ClifordBeers:33.33% inq12016(vol.of3);cy2016:33.33% CommunityHealthResources:33.33% inq22016(vol.of3);cy2016:25.00% CatholicCharities(Torington):75.00% inq32016(vol.of4);cy2016:83.33% ConnecticutRenaissance(Bridgeport):66.67% inq32016(vol.of3);cy2016:66.67% ConnecticutRenaissance(Norwalk):50.00% inq42016(vol.of2);cy2016:50.00% EmergentAccesscompliancewiththe2hourstandardfortheECCsfelintothefolowingcategories: 1.NumberofECCsthatreportedEmergentvolume:13 2.Mettheaccessstandardof2hours:9 3.ECCfalingbelowthe95% EmergentStandard: CentralCTChildGuidance:0% inq4 16(vol.of1);CY2016:0% FamilyandChildren said:0% inq4 16(vol.of1);CY2016:0% TheVilageforFamiliesandChildren:50.00% inq32016(vol.of2);cy2016:60.00% YaleChildStudy:0% inq2 16(vol.of1);CY2016:0% Continuedonthenextpage.
25 PG21 OutpatientEnhancedCareClinics Compliance,Interventions,& Activities InterventionsandActivities InterventionstoaddressECCperformanceonAccessStandards: Althoughtheformalmeasurementperiodhasbeenannualized,ECC scontinuetoreceivedataonaquarterlybasis.thisincludesbothquarterlyandyeartodate totalsforeachstandard.thoseagenciesbelow95% foranymeasurewilberequiredtosubmitacorectiveactionplan(cap)withoneexception.thesevennew ECClocationswilnotberequiredtosubmitaCAPsincetheycurentlyhaveaprovisionaldesignationandanyperformanceonaccessstandardsbelowthe95% iscurentlynotbeingcounteduntiltheirdesignationbecomespermanent. CommunityHealthResources,ClifordBeers,CharloteHungerfordandTheVilagehavealindicatedthatthepercentagesreceivedontheurgentoremergent measureswheretheydidnotmeetthe95% accessstandardwereadataentryerorandhavesentinpaperworkcurentlybeingreviewed.familyandchildren s AidandYaleChildStudyhavealsobeengiventheopportunitytopresentpaperworktosupporttheirmissingtheemergentmeasureinQ2andQ42016.Al paperworksubmitedwilbepresentedattheeccoperationsmeetingforreview. CatholicCharitiesNorwichwhichhadbeenonprobationfornotmeetingtheRoutineAccessstandardinQ32015andtheUrgentAccessstandardinQ42015 cameofprobationinq ActivityAroundNewECCLocationsinQ3 16andQ4 16: ThesevenECClocationshavebeengoingthroughanorientationprocessasfolows: On6/28/2016 thefirstorientationmeetingwasheldatctbhpandcoveredgeneralinformationaboutbeinganenhancedcareclinic. On10/11/2016 afolowuptotheinitialorientationmeetingwasheldandcoveredinformationaboutwhattoexpectaspartoftheprocessoftheonsitesurvey whichalnewecclocationswilgothroughasapartofmovingfrom aprovisionaldesignationtoapermanentdesignation.inaddition,clinicswereoferedthe opportunitytohaveanydocumentsthattheyhadreadyreviewed.connecticutrenaissanceandrecoverynetworkofprogramssubmiteddocumentsforreview. ClinicswerealsoinformedthattheOnsiteSurveyswouldoccurinQ InDecember2016,theclinicswereaskedtosubmitchartsforreviewthatcouldbeusedasapartoftheInter-raterReliabilityprocessinpreparationforthe OnsiteSurveys.ThosechartswerereviewedandeachclinicreceivedfeedbackinJanuary2017. *Welmorehadbeenapprovedasanadditionaladultlocationwithdrewjustbeforethe7/1/2016startdate. Continuedonthenextpage.
26 PG22 OutpatientEnhancedCareClinics Compliance,Interventions,& Activities,continued InterventionsandActivities,continued MysteryShopperProgram: InQ32016,CatholicCharities Torington,ConnecticutRenaissance Norwalk,andRecoveryNetworkofProgramsweremysteryshopped.Althreeagencies arepartofthesevennewecclocations.calsweremadeinbothspanishandenglishinq32016andtheresultswereasfolows: TherewereissueswithnoSpanishspeakingstafavailableinsomecasesandnoinitialcalsansweredorvoic srespondedtoovera24-hourperiod.This information/feedbackwascommunicatedtotheagenciesinoctober2017. InQ42016,CharloteHungerford(Adult),Intercommunity,andUnitedServicesweremysteryshopped.Althreeagenciesmetthemysteryshopperstandard.As afolowuptomysteryshoppercalsdoneinq22016withhartfordiol,ameetingwasheldonaugust17th,2016toaddresstheirtriagingprocess.sincethe initialmeeting,theclinichassubmitedseveraliterationsofatriagetreeandmorethanonephoneconferencehasbeenheldwiththeclinictoaddressthe modifications.theyhavenoweliminatedonestepoftheirinitialprocessandmodifiedtheirscreeningtooltomoreeasilyidentifyamemberincrisisatthe beginningofthetriageprocess.theirfinaliterationandtriageprotocolwereforwardedtothestatepartnerson2/9/2017. PercentageofMembersRequestingLaterAppointmentEvenThoughTheyHaveBeenOferedAppointmentWithinRequiredTimeFrame ThisinformationwassharedwithprovidersalongwiththeQ32016ECCresultsandclinicswerecontactedtotryandgetabeterunderstandingofthedata.In mostcasestheclinicsreportedthateventhoughmembersmayhaverequestedalaterappointmentthanwhatwasofered,theywereoftenstilseenwithinthe14 days.thisissupportedbythedatawhenwelookatwhatthestatewideaveragewasformembersreceivingappointmentsoutsideofthe14-daywindow;4.83% in bothq32016andq42016.(tableau Oferedvs.Accepted) ECCOperations:TherewereongoingmeetingsthroughoutQ3 16andQ4 16. ECCProviderWorkgrouponCapacityandAccess:DidnotmeetinQ3 16andQ4 16. ActivitiesGoingForward: 1.Continuemonitoringaccessdataonaquarterlybasiswithinthecontextofannualizedmethodology 2.ContinuetheMysteryShopperprogram toensureefectivetriageandscreening 3.CompletetheOnsiteSurveysofthesevennewECClocations
27 PG23 GlobalRecommendations Updates 1.SupportRegionsinthedevelopmentofCommunityCareTeam (CCT)Meetings RNMswilcontinuetosupporteachregion/hospitalintheplanning, developmentandcontinuationofestablishedccts.icmswilparticipateinfolow-upmeetingsandcontinuetofacilitatethecctswhileworkingwiththehospital andcommunityproviderstoidentifyadditionalstafingresources. Update TheRNMshavebeenactivelyinvolvedinsupportingtheongoingdevelopmentoftheCCTmeetingsatvarioushospitalsacrossthestate.Inpreparation fortherealocationofbeacon sicm andpeerresourcesfrom thefrequentvisitortothengainitiative,beaconstafworkedcolaborativelywiththehartfordand SouthCentralCCTsinthefalof2016todevelopandimplementCCTtransitionplans.Additionaly,theRNMscontinuedtoprovidesupport,technicalassistance, andhelpwithproviderengagementtoothercctsacrossthestate,includingtwonewlyestablishedcctsatthehospitalofcentralconnecticutandajointcct betweenwaterburyhospitalandst.mary shospital.theicmsandpeerscontinuetoparticipateincctsacrossthestatewhenmemberstheyareworkingwith aspartofthengainterventionarebeingdiscussed. 2.IncreasecoordinationwithCHN Clinicalmanagers/administratorsfrom CHNandBeaconmeetbiweeklytoreviewprotocolsandproceduresrelatedto authorizationsandsharedcases.aswemovetowardsanintegratedhealthmodelwewilfurtherdevelopcommunicationplansandmemberspecificinterventions thatreflectoursharedefortstoprovidequalitycareandsupportformedicaidmembers. Update BeaconandCHNcontinuetomeetwithMedicalDetoxificationproviderstoclarifyauthorizationprocesses.Thisjointefortwilcontinuetofurtherreduce duplicateauthorizationrequestsandincreasethehospitalsunderstandingoftheimportanceofdischargeplanningtosupportongoingrecoveryinthecommunity andareductionofrapidrecidivism.clinicalmanagementfrom BeaconHealthOptionsandCHNcontinuetomeetonamonthlybasistofurtherclarifyinpatient referalsforco-managementandhaverefinedthereferalcriteria.theweeklycomplexmembercolaborativemeetingcontinuesinadditiontothemonthly communitybasedcomanagementmeetingtoprovidememberupdatesandoferfeedbackandsuggestionsfornextsteps.beaconispartneringwiththemedical ASO inschedulingmeetingswithhospitaldetoxproviderstofurtherclarifyauthorizationproceduresandwhichaso shouldbecontactedbasedoncase presentation.theseefortswilcontinueasneeded. 3.EstablishanASO BehavioralHealthSystemsCommitee(ABH/DMHAS)wherebysystemsofcare(e.g.residentialrehab)thatfaloutsidethescopeofBeacon s existingprovidernetworkofcareworktogethertoidentify,problem solve,andaddresssystemicbariers.severalconnecttocaremeetingshavebeenheldinthe NewHavenareatodiscusscoordinationamongstinpatientproviders(IPDandIPF)andstatewideresidentialrehabilitationprograms.Thefolowing recommendationsforimprovedaccesswereidentified: a.examineresidentialrehabilitationlevelofcarecapacitytoadequatelyservethreedistinctpopulationsidentified1)sa2)co-occuring3)co-morbid b.examineutilizationofdmhasrecoveryhouses(e.g.step-upversusstep-down) c.examinethepotentialofdevelopingastandardizedreferalform andcentralizedaccess Update BeaconheldanInpatientWorkgroupmeetingwithfacilitiesandinvitedDMHAStopresentonresidentialrehabservicesavailabletomembers.Providers continuedtoquestiontheabilitytohaveacentralizedreferalform orprocess.onesuggestionwastopilotacentralizedprocessinaregiontodetermineifthat wouldhelpstreamlinethereferalprocessandincreaseaccesstoresidentialrehabservicesasthecurentprocesscanbelaborintensiveforthereferingparty. DMHASreportedunderutilizationofthisservicebasedoncensusdata,Providersquestionedwhethertherewasaneedforincreasedcapacityfordualydiagnosed individualsasthisisthepopulationmostoftenreferedfrom InpatientHospitaltoresidentialrehab.ThesetwoitemswilbebroughttotheSubstanceUseDisorder Workgroupfordiscussionandpotentialnextstepsasthegrouphasrepresentationfrom Beacon,DSS,DMHAS,ABH,CHNandDCF. Recommendationscontinueonthenextpage.
28 PG24 GlobalRecommendations Continued 4.DevelopacomprehensiveMedicationAssistedTreatmentcontinuum ofcare. a.identifycurentmatprovidersanddevelopaninclusivedocumentthatidentifieswhichmedicatedassistedtreatmentisavailablethroughspecific providers/facilities. b.identifycurentopenings/capacityfornewmedicaidreferalsintotheseprograms.developaproviderresourcelisttoencouragehigherlevelofcareprovidersto beginmatwithmembersknowingwhichprogramscanprovideongoingmatinthecommunity. Update BeaconcreatedaMedicationAssistedTreatment(MAT)webpagewhichhasproviderandmemberresourcesavailable.Beaconalsodevelopedan interactivemapthatlistsalknownmedicaidmatprovidersthatisavailableonthematwebpage.beacondevelopedamemberandprovidertoolkitthatwil includetwobrochures.onebrochurefocusesonmatforopiateusedisorderandtheotherfocusesonmatforalcoholusedisorder.thetoolkitshavebeen reviewedandarependingfinalapproval.onceapprovedtheywilbepostedtothematwebpageandincludedinmember/providerfoldersrelatedtothenational Governors Associationinitiative.BeaconwilalsopartnerwithCHNtohaveaproviderfocusgroupwithMedicalProviders.Thegoalwilbetoexpandthenetwork ofmatprescribersinct.
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