COPENHAGEN PRACTICAL INFORMATION. For new international students!

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1 COPENHAGEN PRACTICAL INFORMATION For new international students!

2 PRACTICAL INFORMATION TABLE OF CONTENTS COPENHAGEN Welcome to Aalborg University. We hope you will enjoy your stay! This guide will inform you about a few things, which are very important to remember during the first days of your stay here. AALBORG UNIVERSITY COPENHAGEN Aalborg University Copenhagen (AAU- Cph) is one of two branches of Aalborg University not actually situated in Aalborg. The other branch is AAU- Esbjerg, situated in Esbjerg, Jutland, which makes AAU-Cph the only branch of Aalborg University situated in the capital of Denmark. The AAU-Cph campus is located in Sydhavn in the south western part of Copenhagen only,5 kilometres from Copenhagen Central Station. At the moment the campus consists of five buildings situated on the harbour front on A.C. Meyers Vænge 5, and Frederikskaj, 0A, 0B, and 6. HOW TO REGISTER IN DENMARK FOR EU/EEA STUDENTS The State County will settle your residence permit (in Danish opholdstilladelse ). The State County has special opening hours for international students attending Aalborg University Copenhagen on: If you are not able to make it on Wednesday the 5th of September, the State County is also open on regular days. (in Danish Statsforvaltningen Hovedstaden ) Borups Alle Copenhagen NV Monday, Tuesday, Wednesday and Friday: 9:00 :00 Thursday: :00 6:00 IMPORTANT:. Your letter of admission to Aalborg University Copenhagen. Your passport. One photocopy of your original passport (photo must be visible). One passport photo of yourself 5. The application for EU-residence document (It is 7 pages long and should be completed in advance. The application form is enclosed in your Welcome Bag.)

3 When you have received your residence permit (app. weeks after applying) you must go to the Citizen Service office (in Danish Borgerservice ) to get your personal registration number (CPR-number). The Citizen Service office covers a wide range of areas and will be able to provide you with a number of services. Among the services are: Issuing Personal Registration Number (CPR-numbers) Registration of address and relocation (Please notice: It is not an accommodation agency just a registration of where you live.) Issuing the yellow Health Card Selecting a doctor/ General Practitioner Copenhagen Citizen Service Nyropsgade 60 Copenhagen V Monday to Friday: 9:00-7:00. Your Passport. Address of your place to stay in Denmark HOW TO REGISTER IN DENMARK FOR NON-EU STUDENTS (REQUIRING VISA) You must go to the Citizen Service office (in Danish Borgerservice ) to get a personal registration number (CPRnumber). The Citizen Service office covers a wide range of areas and will be able to provide you with a number of services. Among the services are: Issuing Personal Registration Number (CPR-numbers) Registration of address and relocation (Please notice: It is not an accommodation agency just a registration of where you live.) Issuing the yellow Health Card Selecting a doctor/ General Practitioner Copenhagen Citizen Service Nyropsgade 60 Copenhagen V Monday to Friday: 9:00-7:00. Your Passport. Address of your place to stay in Denmark CURRENCY The estimates in this brochure are in the Danish currency, called Crowns (in Danish Kroner and abbreviated kr. or DKK). One Danish Crown is the same as 00 Danish Øre. One US-Dollar is equivalent to approximately 6 Danish Crowns (DKK) and one Euro is equivalent to approximately 7,50 DKK. (August 0). PUBLIC TRANSPORTATION If you need to figure out how to get from one place to another by public transportation, an easy way is to use the Journey Planner website (in Danish Rejseplanen ). You just type in your starting point and ending point, and the Journey Planner then maps out your entire trip, including possible bus or train changes. The Greater Copenhagen area is divided into zones. At bus stops and train stations, you will find coloured zone maps that help you calculate the fare for your journey. The most expensive coloured zone you pass through on your journey from A to B determines the fare you have to pay. You pay for a minimum of two zones. Metro, bus and train can be combined as much as you like as long as your ticket is valid. The back of your ticket tells you when the ticket expires. You can buy your ticket at the ticket office or in the machines at the stations. If you take the bus, you can buy your ticket from the bus driver, but bring coins, not notes. If you are going to be using public transportation a lot, you might want to consider saving some money by buying either a discount punch card (in Danish Klippekort ) or a monthly travel card (in Danish Periodekort ) that allows you to travel freely within your choice of zones for the duration of a period of 0 days or more. The discount punch card can be purchased through either ticket machines on stations, or from bus drivers. Buying a monthly travel card requires that you bring your passport and a passport photo of yourself to a ticket office. You can find a ticket office on most of the larger S-train stations like Nørrebro Station and Copenhagen Central Station. If you own a smartphone, you may also download an app that allows you to buy

4 Grønnehave Helsingør Skotterup Snekkersten Skodsborg Klampenborg Tårbæk Klampenborg Charlottenlund Ordrup Charlottenlund Hellerup Østerbro København Christianshavn Christianshavn Amagerbro Vesterbro Amagerbro Universitetet Universitetet Sundbyerne Sundbyerne Center Kastrup Kastrup Tårnby Lufthavnen Lufthavnen St. Magleby St. Magleby Dragør Ullerup Kongelunden Dragør Søvang Notice that this map is taken from zone since this is where AAU-Cph is Zone tickets at their lowest cost directly from your phone. There are several different Zone Danish ticket apps, so do a search and select the highest rated app you can find. Single ticket DKK A 0 trips card 5 DKK Du er i den røde zone. A monthly travel card 5 DKK Du er i den røde zone. Find din rejse på kortet ved hjælp af bynavnene eller zonenumrene. Farvezone Alle Find din rejse på kortet ved hjælp af bynavnene eller zonenumrene. Blåt Skærød Tisvildeleje 8 Jonstrup Mørdrup Esbønderup Nygård Snekkersten Ramløse Ammendrup Holløse Duemose Valby Ørby Endrup Esrum o 9 9 Kagerup6 Plejelt Horserød Kvist-Bistrugård Espergærde Nødebo Danstrup 5 5 8Tibirke Ågerup Mårum 90 Annisse Fredensborg Humlebæk rød 69 Skærød Helsinge Tikøb Gurre Rørtang Ostrup 8 Jonstrup Nyrup Mørdrup Søholm Ramløse Auderød Alsønderup Gadevang Duemose Langstrup Ammendrup Grønholt Endrup Liseleje Asserbo Dageløkke d Tulstrup9 Kagerup Espergærde 6 Hillerød Lønholt Nødebo Danstrup Kvistgård 8 Meløse 9 9 Melby Annisse Fredensborg Niverød Nivå 90 ærk 9 Ullerød Humlebæk Søholm DyssekildeStore Vinderød Mikkelborg Kregme 8 5 Lyngby Harløse Karlebo Tømmerup Ølsted Grimstrup Hanehoved Auderød Alsønderup Gadevang Langstrup Grønholt Dageløkke Tulstrup 6 Hillerød Brønsholm Lønholt Avderød Meløse Niverød Frederiksværk 9 Ullerød Nivå Skævinge Gunderød Strølille Kregme Freerslev Store Kokkedal 80 Mikkelborg æs 5 5 Lyngby Harløse Kirkelte Karlebo Strø Brødeskov Rungsted Kyst Kulhuse 9 70 Sigerslevøster Skævinge Allerød Sjælsmark Gunderød Ølsted Grimstrup Avderød Brønsholm Nørre Gørløse Sigerslevvester Lystrup lille 8 Kirkelte Strø- HerlevFreerslev Hørsholm Kokkedal Barakkerne Hornsved 5 Strø Lillerød Brødeskov Blovstrød Isterød Rungsted Kyst Uvelse 9 Lynge 7 70 Sigerslevøster Overdrev Herlev Allerød Sjælsmark Hørsholm Nørre Slangerup Gørløse Vedbæk Græse78 Sigerslevvester Græse Lystrup Bakkeby 8Lynge Birkerød Nyhuse Sundbylille Høvelte Lillerød Blovstrød Trørød Isterød 7 Uggeløse Uvelse Lynge Rudersdal 7 Jægerspris JørlundeGræse Slangerup Overdrev 60 Vedbæk erikssund Nymølle Bistrup Skodsborg Neder Bakkeby 8Lynge Sundbylille 6 Høvelte Birkerød Trørød Søllerød Nærum Oppe Dråby Sperrestrup 7 Uggeløse Stavnsholt Rudersdal lev Sundby Jørlunde Holte Buresø Frederikssund 8 Farum Virum Brede Tårbæk Rørbæk7 Ølstykke 9 Kirke- DTU p Egedal GanløseKnar- drup Værløse 5Lyngby 5 0 ldelev Stenløse Værløse Over Nymølle Bistrup Søllerød Nærum Dråby Oppe Gerlev 6 50 Sundby Sperrestrup Stavnsholt Holte Buresø Farum Virum Brede Jægersborg 5 Ordrup Dalby Lyngerup Rørbæk Ølstykke Kirke- DTU Kyndby Egedal GanløseKnar- drup Værløse Værløse Lyngby 85 Søsum 6 Hareskov Bagsværd 5 0 Skuldelev Stenløse GentofteJægersborg Venslev 79 Jyllinge Veksø 85 Kildedal Søsum 6 Hjortespring Hareskov BuddingeBagsværd Østby 7 Smørum Ballerup Gladsaxe 0 Måløv derby Gundsømagle 6 Skovlunde Måløv Østrup Malmparken Søborg Vangede Gentofte Ferslev Jyllinge Veksø Kildedal Hjortespring Buddinge Østby 7 Smørum Ballerup Gladsaxe Hellerup 0 6Skibby Sønderby Gundsømagle 6 Østrup Herlev Malmparken Ryparken Søborg Herringløse Hove Ledøje Skovlunde Husum Herlev 5 Vangede ellerup Selsø 5 Emdrup Østerbro Ryparken Herringløse Hove Harrestrup Islev Kirke Ledøje Husum Emdrup Ll. Valby Gundsølille Nørrebro København Nybølle Mørkhøj Harrestrup Islev Hyllinge Gershøj Ll. Valby Gundsølille Risby Risby Nybølle Mørkhøj Ejby Nørrebro 86 Vanløse Ejby City Hvissinge Vanløse City deløse St. Valby Frederiksberg Bognæs Risø Ågerup Hvissinge St. Valby Frederiksberg Sæby Bognæs Risø Sengeløse Ågerup Sengeløse 5 by Glostrup 5Rødovre GlostrupValby Rødovre Vesterbro Valby Himmelev Himmelev Vridsløselille Brøndby- Vridsløselille Brøndby- Brøndbyvester Sydhavn Sydhavn Hvidovre Rye Lyndby Brøndby- Hvidovre 76 v RUC Herslev RUC 66vester øster øster ldstrup Bella Bella Roskilde 95Kattinge Trekroner Roskilde Fløng Trekroner Albertslund Fløng Albertslund Høje Taastrup Hvidovre Center Høje Taastrup Hvidovre Gevninge Hedehusene Ørestad Taastrup Vallensbæk Hedehusene Ørestad Taastrup Vallensbæk Hospital Hospital nnerup Boserup Tårnby serup 8 8 Reerslev BrøndbyAvedøre Reerslev Brøndby 55Avedøre 55 Svogerslev Vindinge Strand Svogerslev Vindinge Vor Frue Kildebrønde Strand Kirke Såby Ishøj Vor 96 Frue Kilde- Ishøj Greve By Stærkende StærkendeTjærebybrønde Glim Hundige lim Tjæreby 87 Greve By Tune Kisserup Lejre Ullerup Øm Hundige67 Hvalsø Tune Kongelunden Øm 87Rorup Gøderup 88 Greve Str Særløse p Gøderup 88 Snoldelev Greve Str. Karlslunde 77 Søvang 9 Viby 97 Osted Gadstrup Snoldelev Karlstrup Sjælland Karlslunde Viby 97 Kirkebjerg Gadstrup Havdrup Karlstrup89 Sjælland Ny Tolstrup Manderup Havdrup Ørsted Solrød Kirke 89 Skensved Jersie erup 8 Ørsted 98 Solrød StubberupKirke 99 Ølsemagle Skensved Jersie Højelse 98 Borup Ølby. Ejby 99 Ølsemagle Store Salby Lille Højelse Dalby Bjæverskov Lellinge Ølby 0 Ejby Store Salby Køge Dalby 7 Hastrup verskov Lellinge Slimminge0 Gummerød Egøje Vollerslev Køge Herfølge Strøby 7 Hastrup Vedskølle Egede Fløjterup minge Gummerød Vallø Here is an example Strøby Algestrup Egøjeof the zone lerslev Herfølge Strøby map with colored zones. Ladeplads Tureby Strøby Vedskølle 6Egede Fløjterup Vallø Strøby Algestrup Ladeplads 5 situated, and that zone Hestehavehus here is colored Varpelev red. Tureby Strøby Hårlev 6 5 Se i farvetabellen, TAXI hvor mange zoner du skal købe billet Se til, i farvetabellen, eller hvor Please mange hvor mange keep gange zoner in mind du skal du skal that pe købe taxi på services dit pekort. billet til, eller hvor mange gange du skal pe på dit pekort. are rather expensive in Denmark. Det er den dyreste For farvezone example; på The din 9,5 rejserute, km trip from Det er den dyreste farvezone på din rejserute, der bestemmer der bestemmer rejsens Copenhagen rejsens pris. pris. Airport to Aalborg Er du Er i tvivl, du i tvivl, kan kan du University spørge du spørge Copenhagen chaufføren. is about 70 0 DKK. Klippekort Klippekort : : Voksen VoksenThere are several different Barn taxi companies 5 in 5 Copenhagen, 6Alle Alle here are just a Farve- few of them: zone Alle * Blåt Gult Gult Brunt Brunt Lilla * * * * Lilla Orange 7 8 Turkis Gråt Turkis Pink Pink Grå Grå * Phone: (+5) * * * * Phone: (+5) * * 5 * 5 * * Nemmest og billigst pr. zone 5 5 * Phone: (+5) * Nemmest og billigst pr. zone Orange * Gråt 7 8 BICYCLES An alternative to public transportation is riding a bicycle. Most things in Copenhagen are located within a reasonable distance, so riding a bicycle is usually both cheaper, healthier and sometimes even faster. When it gets dark outside, you are required by law to have lights on the bike, so remember always to bring along two lights for the bicycle a white light for the front, and red light for the back. A new bicycle costs between DKK. You can buy new bicycles a bit cheaper at some larger Danish supermarkets like Kvickly, Føtex, and Bilka. If you don t mind riding a used bicycle, you can also purchase one a lot cheaper, at either the Police Auction for lost properties, or at Kjøbenhavns Genbrugs Compagni. Note that you might have expenses for repairs on a bike if you buy it at the auction. Check for new auction dates on: or call them at Phone: (+5) The auctions take place at Tæbyvej B, 60 Rødovre. (Second hand bicycles) Valdemarsgade (in the yard) 665 Copenhagen V Phone: (+5) 5 6 Hestehavehus Varpelev

5 LIVING EXPENSES The cost of living is generally high in Denmark but will, of course, vary according to personal requirements and standards. CLOTHING Price levels for clothing are generally high in Denmark. However, there are some budget stores, in which you can buy clothes at a reasonable price. In the larger Danish supermarkets such as Føtex, Kvickly and Bilka, you can find cheap new clothes. If your budget is a little tighter or you just don t feel like wearing clothes from a supermarket, a great alternative might also be buying second hand clothes. In Denmark buying second hand and vintage clothes has become a popular trend among young people. (May vary, supermarkets tend to have longer hours) Monday to Friday: 0: Saturday: 0:00-:00 FOOD Basic food expenses are approximately DKK per month depending on choices and types of food. GROCERY SHOPPING Be aware that most supermarkets close at 9:00 or 0:00 on weekdays and 6:00 or 7:00 on Saturdays. In general, supermarkets are closed on Sundays, but some supermarkets are open on certain Sundays during the year. Also be aware that some supermarkets do not accept foreign credit cards, so you might want to bring along some cash. The cheapest places to go grocery shopping are Aldi, Lidl, Netto, Fakta and Rema000. On Borgbjergsvej, in walking distance of campus in Sydhavn, you can find a Fakta supermarket, where you can do your budget grocery shopping. RECYCLING BOTTLES Each time you buy bottled drinks you pay a small deposit for the container. When you return the empty container to the supermarket you will get the money for the container back. This applies to both plastic bottles, glass bottles and cans, but does not apply to wine bottles. ACCOMMODATION Aalborg University has an International Accommodation Office in Aalborg. The Accommodation Office assists administrative personnel at Aalborg University with practical issues regarding accommodation for international students (incl. PhD students), teachers, lecturers and researchers who are going to study or work at Aalborg University for a period of time. (Located at the Student House) Gammeltorv Aalborg Lene Møller Mail: lml@adm.aau.dk Phone: (+5) Monday to Thursday:.00-5:00 Friday:.00-:0 The International Accommodation Office in Aalborg, is also represented in Copenhagen by Anne D. Sand. Mail: accommodation@cph.aau.dk Renting a room in Copenhagen usually costs between DKK per month. You can read more about accommodation on: International+Students/Accommodation PHONE Should you need to call home at a low cost the easiest way is to use the 0 DKK Lebara sim-card that Aalborg University Copenhagen will provide you with on your first day of study. This card gives you a personal phone number and allows you to make very inexpensive international as well as domestic calls. If you do not want a sim-card for your phone, you can buy a pre-paid calling card called Global One. The Global One card costs 00 DKK and offers some of the cheapest prices for international calls. It can be bought at both post offices or in kiosks. If you own a smart phone you may also consider using Skype or other similar apps that allow you to talk to your family and friends for free. If you do not own a smart phone, you can still use Skype on a regular computer with internet access, to phone another computer anywhere in the world for free. If a family member or friend has access to a smart phone, you may also dial them up for free from an iphone using either the app Viber or the app Tango. 7 8

6 TUITION WAIVERS/ FINANCIAL QUESTIONS Regarding questions of a financial nature please send an to Ronni Danielsen at the International Office in Aalborg. Mail: rd@adm.aau.dk STUDENT JOBS AND DANISH TAX RULES The number of student jobs for international students in Copenhagen is very limited. In most jobs you will need to be able to speak Danish fluently. However, some international students find a job in for example cleaning or bartending in a bar. If you get a student job remember that you have to pay Danish tax on your salary. You can find important information about working in Denmark, Danish tax rules etc. at & At Aalborg University Copenhagen you can also either write or call to make an appointment with our career counselor. He can help you with career coaching, information about the Danish system and how to apply for jobs in Denmark. Mikkel Dahlbæk Sigurdsson Mail: mds@adm.aau.dk Phone: (+5) GOING OUT For more information on going out visit the AAU-Cph guide on social life for international students: International+Students/Social+Life/ IMPORTANT CONTACTS is the central dispatch phone number to call if you urgently need either an ambulance, the fire department or the police. 8 is a help line staffed by specially trained nurses who will be able to tell you at once what to do next: whether to contact your down octor (GP) or to go to your local emergency department. HOSPITALS WITH EMERGENCY ROOMS (IN DANISH SKADESTUE ) Bispebjerg Bakke 00 Copenhagen NV Phone: (+5) 5 7 (press for Emergency room) Herlev Ringvej Herlev Phone: (+5) Kettegårds Alle Hvidovre Phone: (+5) Italiensvej 00 Copenhagen S Phone: (+5) 5 00 Monday to Friday: 07:00 - :00 Nordre Fasanvej Frederiksberg Phone: (+5) Monday to Friday: 07:00 - :00 DOCTORS With the Danish Health Insurance you can see a Danish doctor free of charge. When you receive your yellow Health Insurance Card from the Citizen Service office, a doctor/general practitioner will be assigned to you. You need to make an appointment with your doctor before going there. The contact details of your new doctor will be printed on your Health Insurance Card. Please remember to always bring your Danish Health Insurance Card with you, when you go to see your doctor. If you do not yet have a CPR number and the yellow Health Insurance Card, then visit Citydoctors. Citydoctors welcome English-speaking patients, and charge per consultation. For a list of their prices and opening hours visit: 9 0

7 Lille Strandstræde 0 (ground floor, to the right) 5 Copenhagen K Phone: (+5) The Emergency Medical Service (in Danish Lægevagten ) is a phone number you can call when your own assigned doctor is closed. All contact with the emergency medical service must be by telephone. Please remember to always have your Health Insurance Card ready, when you call the number. København/tandlæger// (In case of emergencies) (in Danish Tandlægevagten ) Oslo Plads, 00 Copenhagen Ø Phone: (+5) Opening hours Monday to Friday: 0:00 - :0, Weekends and public holidays: 0:00 -:00 Phone: (+5) Monday to Friday: 6:00-08:00 Saturdays, Sunday and holidays: All day DENTISTS Should you need to see a dentist, you are free to choose any dentist you want and just call to make an appointment. Be aware however that dental treatment is not free in Denmark, it is actually quite expensive. You can find a list of dentists based in Copenhagen on the following link: PHARMACY (Close to campus) Borgbjergsvej 5 50 Copenhagen SV Phone: (+5) 6 50 Opening hours Monday to Friday: 09:0-7:0 Saturday: 09:00 to :00 (Close to Central Station) Vesterbrogade 6C 60 Copenhagen V Phone: (+5) 8 66

8 Amagerbrogade Copenhagen S Phone: (+5) POLICE Halmtorvet Copenhagen V Phone: (+5) 8 Open hours per day POST OFFICE (Close to campus) Borgbjergsvej 6 50 Copenhagen SV Phone: (+5) Opening hours Monday to Friday: 0:00-7:0 Saturdays: 0:00 - :00 Opening hours Monday to Friday: 08:00-0:00 Saturdays: 0:00 - :00 LIBRARY (in Danish Hovedbiblioteket ) Krystalgade 5 7 Copenhagen K Phone: (+5) bibliotek.kk.dk/english Monday to Friday: 0:00-9:00 Saturday: 0:00 -:00 A. C. Meyers Vænge 5 50 Copenhagen SV Phone: (+5) (+5) Monday to Friday: 9:00 5:00 AUB at the campus in Copenhagen does not contain books, but during the opening hours the resident librarians will order books for you from the main library in Aalborg and the books will be sent to AAU-Cph for pick up. The National Library of Denmark and Copenhagen University Library. (In Danish Det Kongelige Bibliotek)

9 AAU-CPH ADDRESS A.C. Meyers Vænge 5 50 København SV Denmark Phone: (+5) AAU-CPH WEBSITE (At this webpage you may also find this publication) INTERNATIONAL ADVISER Phone: (+5) COPENHAGEN