CityRide Update September 5, 2017
PBB Results
Outline Program History Program Overview Volunteer Task Force Funding / PBB Info Rider / Ride Data Survey Results Future
Program History Began in 2007 as a bus service Two Days per Week Flex Route Grant Funded Researched More Affordable Alternates Task Force Identified Taxi Program as Best Option Taxi Service Began in 2012
Program Overview Available 24/7, curb-to-curb service 10/10 Taxi and ztrip Partnership Shawnee Residents 65+ years old Disabled 10 Rides Per Month ($2/ride) Inside City Limits Shawnee Mission Hospital Complex, Mission Transit Center, Merriam Nutrition Center Take up to 3 additional riders for no extra cost
Volunteer Task Force Jim Courtney Dr. Norge W. Jerome Shirley Douglas Joyce Pisani Marie Sorenson Rod Houck Neil Holman Stephen Powell, Staff Support
Task Force Role Quarterly Meetings Review / Update Rules and Regulations Review Title VI Complaints (None Received) Review Ride Reports Educate the Public Promote the Service
Funding $59,095 Expenditures in 2016 $60,000 General Fund in 2017 $63,000 General Fund in 2018 $8,062 Rider Fares Collected in 2017 Fare Recovery Ratio (National Average = 21%*) 2015: 19% 2016: 19% 2017: 18% (Projected) *According to 2014 FTA Fare per Passenger and Recovery Ratio Report
Funding Federal Grants (FTA Section 5310): 2015: $48,000 w/ 50% match 2017: $30,000 w/ 50% match Will submit another funding request this Fall CityRide was the highest ranked program
PBB Results
Rider Data 401 Active Riders 137 are disabled 264 are 65 or older Average age is 72 57 New Riders in 2017 as of 7/31/17
PBB Results
Ride Data # Rides Provided 7000 6500 6000 5500 18% 5139 13% 5792 5% 6061 6% (Projected) 6433 5000 4500 4000 3500 3000 88% 4369 178% Increase over 5 years 2500 2317 2000 2012 2013 2014 2015 2016 2017 Projected
Rider Data Total Miles Traveled: 15,731 Avg. Trip Distance: 2.61 miles (86% of rides less than 5 mi.) Cost (to City) per Trip: $9.75 Average Cost per Mile: $3.75
PBB Results CityRide Destinations Through July 2017 (Excluding Residential) KU Med Center Shawnee Mission Med Center OP Regional
PBB Results CityRide Destinations Through July 2017 (Excluding Residential)
2017 Trips by Type January through July 58% Residential/Multi- Family 31% Commercial 7% Health 4% Public/Semi-Public Multi-Family 27% Public/Semi- Public 4% Residential/Other 31% Health-Related 7% Commercial 31%
Residential/Multi-Family 58% of Total Trips Taken Single Family Homes - Highest Bluejacket Lodge/Prairie Lakes Apts. - Second Valencia Hills - Third
Commercial Trips 31% of Total Trips Taken Other/Shawnee Station Highest Wal-Mart Neighborhood Market Second 10 Quivira/Price Chopper/Target Third
2017 Commercial Trips Ride Data Tomahawk Hills / Wal-Mart, 142 Ten Quivira / Price Chopper, 87 Shawnee Station / Target, 82 Hy-Vee, 65 Shawnee Station West / Wal-Mart, 303 Grey Oaks Comm. / Wal-Mart, 31 Other, 444
Health Related Trips 7% of Total Trips Taken Shawnee Mission Medical Center - Highest Walgreens (SMPKY and Nieman) - Second Other Medical/Dental Offices - Third
2017 Health Related Trips Ride Data Pharmacy -Walgreens (Shawnee Mission Pkwy & Nieman), 42 Medical/Dental Office, 24 Pharmacy -CVS (65th & Nieman), 23 KU MedWest, 17 Shawnee Mission Medical Center, 146 Pharmacy -Walgreens (Westbrooke Village), Urgent Care Clinic, Shawnee Mission ER, KU Med, DaVita Dialysis, OP Regional, CVS-Millcreek, 21
Public/Semi-Public Trips 4% of Total Trips Taken Other Highest (schools, churches, etc.) Civic Centre - Second City Hall - Third
2017 Public/Semi-Public Trips Ride Data Civic Centre Complex / Library, 27 City Hall, 6 Other, 101 Irene French Community Center, 6
Ride Data Most used Monday-Friday 8 a.m. to 6 p.m.
2016 Rider Survey Surveys Sent: 378 Completed: 85 Response Rate: 22.49% 89% of users were satisfied or very satisfied with program Wait Time up to 30 minutes (78%) Driver generally pleasant and helpful (85%) City Staff Helpful (95%)
2016 Rider Survey Very few issues with getting riders to/from proper locations Knowledge of hours and use About half of the respondents knew they could take up to three additional riders for no extra charge 66% of respondents knew the service is available 24/7
2016 Survey Comments Really like the drivers and good program. Shawnee City Ride program allows me to see my doctor in Shawnee and others at the Shawnee hospital area without having to depend on or ask someone else to pick me up. Gives me some independence! Taxis are clean, office help courteous and friendly. I am very thankful we have this service. This is a great service for us older citizens. This is a great service provided by Shawnee.
Future Continue to seek grant funding. Continue to explore partnerships with local businesses Research partnerships with RideKC (KCATA)
Questions?