VIDENSDELING DATAINDSAMLING UNIFIED KOMMUNIKATION

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1 VIDENSDELING DATAINDSAMLING UNIFIED KOMMUNIKATION

2 Struktur og automatisering af viden Præsentation Udfordringen Business Case Løsningen DEMO

3 Præsentation Søren Rågård Kom til EG i 2004 Arbejdet med webbaserede vidensløsninger i mange år Skarpt fokus på den organisatoriske del af et IT-projekt Strategi og salg omkring SharePoint Forretningsudvikling af EG CrossWork På tværs af brancher På tværs af ERP platforme

4 Udfordringen Store komplekse File shares Mange forskellige Dokumenttyper Vidensdeling via

5 Viden er spredt i systemer og strukturer ERP Mail Dokumenter Databaser Projektsites

6 En rigtig god Business Case Vi bruger lang tid på at søge efter information Vi bruger unødig tid på at genskabe dokumenter Vi bruger spildtid på at oprette samme information flere steder En virksomhed med 50 ansatte Hvis 10% af dem bruger ½ time om dagen på at: 562,5 t * 400 DKK = DKK

7 Løsningen 360 Platform Integration Automatisering Standardisering Brugervenlighed Vidensdeling

8 EG CrossWork Produktion ASPECT4 Søgning/arkiv ERP integration Dokumentstyring arkivering Intranet Extranet Portal Platform Integration Business Warehouse

9 DEMO Integration mellem ERP og CrossWork Dokumentproduktion direkte fra ERP Dokumentarkivering og fremfinding arkivering

10 Tak for opmærksomheden Søren Rågård Mobil:

11 Agenda Speaker Unified Communication Q/A Lync EG Copyright 11

12 Speaker Peter Schmidt Infrastructure Architect at EG A/S Microsoft Certified Master: Exchange 2007 & 2010 Microsoft MVP: Exchange (2011 Present) Microsoft MVP: IIS ( ) Moderator of IT-Experts.dk (Danish IT Community) Co-founder of CoLabora.dk (MS UC User Group) Blog: UC User Group: EG Copyright 12

13 Instant Messaging (IM) Video Conferencing Voice Mail Telephony and Voice Mail Authentication Administration Web Conferencing Telephony and Calendaring Audio Conferencing Instant Messaging and Calendaring Unified Conferencing: Audio, Video, Web Authentication Authentication Administration Administration Authentication Administration Storage Storage Storage Storage Authentication Administration Authentication Authentication Administration Administration Authentication Administration Storage Storage Storage Storage Compliance On-Premises In the Cloud

14 What is Lync The client Lync Server The server behind the infrastructure Unified Communication Presence, IM (Chat) Conferencing Telephony 5/11/2012 EG Copyright

15 Lync Capability Overview Lync user can only be homed on-premises or online (can t split IM/meetings/voice)

16 Topologies Simplified Standard Edition Enterprise Edition Front end Back end AV Conf Edge UM Mediation Group Chat Archiving Monitoring Director SCOM

17 Licensing Client Core CAL Enterprise CAL Voice CAL Server Standard Edition 1 server (all on one box) Enterprise Edition Split roles to more servers High Availability Scalability 5/11/2012 EG Copyright

18 Administration Lync Server 2010 Control Panel (CSCP) Silverlight based administration console Task oriented and uses underlying PowerShell Infrastructure Replaces MMC PowerShell Complete access to all administrative tasks Automation interface Replaces Windows Management Instrumentation (WMI) Role Based Access Control (RBAC) Access controlled by security group membership New delegation model: site aware Synthetic Transactions powershell based framework that allows admins to proactively identify faults in the system, and raise alerts in SCOM

19 Virtualization What s supported? Virtualization of specific Lync Server 2010 roles SQL, Exchange, Active Directory Domain Services (AD DS) virtualization (as per guidelines) Hyper-V R2 (2008 not supported), VM Ware (per SVVP) Client virtualization (except Audio/video - use IP phone) Not Supported Branch office/gateway only/mediation server + gateway Standard Edition (single server deployed as Datacenter site) Live migration of VMs via SCVMM (ongoing calls/sessions will be dropped) Virtual Deployment 4 VMs Front end, back end+ file store, A/V MCU, Edge 1 Physical machine 16 cores, 16 GB, 500 GB SAS drive, Dual NIC, Intel Xeon E7450 procs. Dedicated to Communications Server 14 only Pilot no HLB or DNS LB. Production Needs HLB. Scale reduction (up to 50%) compared to non-virtualized

20 Reducing Infrastructure Costs A newly streamlined management infrastructure New Deployment Model Simplified topologies Reduced server roles Virtualization support for all server roles Enhanced Planning & Deployment Centralized configuration with Central Management Store Visual infrastructure planning with Planning Tool Pre-publish topology validation with Topology Builder Streamlined Administration & Management Easy-to-use, Web-based, scenario-driven GUI Automate repetitive tasks with PowerShell Enhanced security with Role-Based Access Control Improved monitoring on services, components, and voice quality

21 Cross Platform Support for Lync 2010 Options Connect for those with who Mac use users Macs, mobile phones, browsers, and other devices Lync for Mac Communicate through mobile phones Lync Mobile, iphone app, Nokia Reach through the browser Lync Web App Experience Lync through numerous devices Polycom, Plantronics, Jabra, Aastra and more

22 Lync Server 2010 Planning Prescriptive guidance for deploying Lync Server 2010: Workloads Scenarios/desired UC modalities. Datacenter characteristics. Users Usage model built-in Voice users External/Internal users Topology Servers, Hardware Profiles, Ports to be opened Export to: Visio, Excel, Topology Builder tools

23 Next step Project Scope Implementation Pilot Design workshop Test Migrate EG Copyright

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