Public Private Partnership - IBM processer og erfaringer

Public Private Partnership - IBM processer og erfaringer Søren Duus Østergaard Senior egovernment Advisor IBM 2009 IBM Corporation

Agenda IBM s forskningscentre Hvad er Open Innovation? First of a kind FOAK konceptet Eksempler på fælles PP projekter: Eldertech og Næstved projekter VON/IBM ( og Google Health/IBM ) FOAK - projekter 2

IBM Research Worldwide Watson 1961 Almaden 1986 Zurich Beijing 1995 1956 Mission: Be vital to IBM's future success and be famous for our science and technology Tokyo 1982 Austin Haifa Delhi 1995 1972 1998 3

Hvor kommer ideerne og innovationen fra? Sources of Idea Generation External Internal Business partners Customers R&D (internal) Competitors Other Academia 0 Sales or service units Consultants Assoc s, trade groups, conference boards 45% 40 35 30 25 20 15 10 5 Employees (general population) Think tanks Internet, blogs, bulletin boards 0 5 10 15 20 25 30 35 40 45% Source: The IBM Global CEO Study 2006 4

Innovation Lifecycle Innovation at the intersection of business and technology Industry Solution Labs Technology Trends Industry Trends Trend Scan Idea Prototype 3-10 years out Pilot Research Deployment / Productization Social Trends Patents Academic Papers Research Solution Centers Experience Papers Ideas management Business management 5

First-of-a-Kind Programmet: Eksperimentelle teknologibaserede engagementer for at definere løsninger Afprøve fremtidens innovationer på dagens problemstillinger Udvikle prototyper i en række sektorerer og brancher Skabe værdifuld viden og intellektuel kapital og udvide IBM s portefølje 6

Eksempler på fokusområder: Sundhed/Kronikere: Omsorg for ældre foregår traditionelt i adskilte siloer Hospital/ Ambulatorium Apotek Læge Hjemmesygepleje Hjemmepleje Sundhedscenter Venner & Pårørende 7

Ny teknologi kan understøtte sammenhængen Hospital/ Ambulatorie Apotek Doktor Hjemmesygeplejerske Mobil Hub Borger Portal Personlige SundhedsData Sundheds Portal Hjemmepleje Venner & Pårørende Sundhedscenter 8

Foranalyse i Næstved kommune Projekt med Næstved, Storstrømmens Amt, Falck, Zealand Care og IBM (2004-2005) Forebyggelse og hurtig indgriben ved faldulykker muliggjort af dynamisk balancemåling og registrering af fald kombineret med daglig interaktiv balancetræning (( (( Forebyggelse af blodtryksrelaterede problemer gennem daglig måling af blodtryk og puls )) )) BT Data Server website Ældre borgere Automatisk trådløs datafangst Plejepersonalet med risiko for fald og forhøjet blodtryk opnår tryghed og forbedret livskvalitet gennem løbende observation Et mobilt sundhedskit opsamler og analyserer sundhedsdata via integration af sensorer og mobiltelefon aflastes i de daglige procedurer gennem online adgang til borgerens sundhedsdata Proof-of-Technology samt første forsøg på Benefit-Cost analyser

ElderTech innovations-samarbejde i Århus Århus Kommune, Alexandra Instituttet & Århus Universitet og IBM ( 2006-2007) i et 3-parts innovations-samarbejde mellem Center for Pervasive Healthcare ved Århus Universitet, Århus Kommune og IBM Udnytter løsninger fra IBM Research og IBM Healthcare WPS BT GPRS til at udforske ny omsorgsteknologi Browser PCCM Server automatisere data overvågning og alarmer og understøtte en sammenhængende ydelse fra kommunen. Proof-of-Concept test af hele værdikæden og af interfaces

"Det er en hamrende god ide! mener Knud Dalgaard på 82 år, der har brugt systemet i 4 måneder. Jeg måler mit blodtryk og vægt hver dag, og det har givet stof til eftertanke, for på den her måde får man også mere ansvar for sit eget helbred. Og det her er jo kun begyndelsen. Jeg forestiller mig, at mange flere oplysninger kan komme ind i systemet. På et tidspunkt vil man kunne slutte en ring, sådan at både hjemmeplejen og ens egen læge kan følge med i, hvordan man har det. Og kommer man på hospitalet, så vil lægen også der kunne gå ind på computeren og hente oplysningerne frem,

Design er kritisk i personlige sundhedsløsninger Men organisation er altafgørende! t design e v e r d r Bruge ed Bærbarh t Usability lay p Plug and est Trendy? 12

Vision for ElderTech projektet Den langsigtede vision for innovations-samarbejdet: Forøge brugernes livskvalitet ved at gøre brugerne mere selvhjulpne og uafhængige af hjælp i hjemmet lette kommunikationen mellem ældre borgere og sundhedssektorens parter muliggøre en nemmere involvering af pårørende Forbedre kvaliteten af plejen ved at give hjælperne opdateret viden om brugernes status, før de træder ind af døren give aktører i sundhedssektoren mulighed for løbende at få information om borgerens sundhedstilstand og reagere proaktivt muliggøre et tættere samarbejde (Shared Care) om den enkelte borger mellem forskellige aktører i sundhedssektoren Imødegå kommende udfordringer i forbindelse med rekruttering af omsorgspersonale Frigøre ressourcer til mere kvalitet i den personlige kontakt til ældre

Indsatsområder, potentiale og investeringsbehov

Canadisk Sundhedssystem baseres på IBM Teknknologi Victorian Order of Nurses Home & Community Care: 900.000 brugere 60% vækst fra 1995 til 2002 10 Mio C$: Finansiering, Portal, integration til håndholdte enheder og diverse måleudstyr Det vil sige: ELDERTECH GRAND

IBM, Google, Continua går sammen om Patientdataløsning Løsningen giver borgerne mulighed for selv at styre Sundhedsdata og give adgang til behandlere, læger, pårørende i overensstemmelse med Datasikkerherhedsloven. Og bygger på de erfaringer, der er blevet indhentet med bl.a. den Danske Sundhedsportal. Continua: Alliance for leverandører af bl.a. Måleudstyr Mulighed for integration med de forskellige sygehuses standarder efter HL7-CDA standarden.

First-of-a Kind Examples : Medical Information Hub Links medical records to a browsable virtual 2D/3D representation of a human body Enables intuitive access to medical information by navigating through a virtual human body Accelerates the use of electronic medical records Reduces medical information access time Improves efficiency by mirroring medical staff thought-flow and workflow 17

MASTOR Multilingual Automatic Speech-to-Speech Translator Facilitates effective cross communications Uses real-time mobile devices between people speaking different languages Enables communication in situations where it doesn't exist today Improves human understanding and speeds commerce Can potentially save lives 18

Visual Tracking for Smart Surveillance Real-time automated video analysis Improved operator effectiveness and reduced workload Operational cost reduction Higher levels of security 19

RealHunter Context-sensitive, adaptive, information-seeking solution Enables users to express requests in context for fast data access and exploration Provides integrated, tailored multimedia information presentations for effective data analysis Improves workplace productivity and quality for information-intensive applications 20

Hippocratic Database for Privacy Enforcement & Compliance Active policy enforcement Detailed (cell-level) audit trails Manages compliance costs Manages risk of unlawful disclosures Increases productivity via improved query processing speeds Combined data from different departments within a few minutes, a process that previously took months 21

Real Time Shared Situational Awareness Notification Service Enables ad-hoc collaboration of field operations teams Dynamically correlates information producer and consumer contexts for shared understanding of tactical information Improves decision making process Reduces information overload 22

Storage Solutions for High Performance Computing Extend StorageTank and accelerate Storage Area Networks (SAN) availability Provide optimized storage and improved autonomic storage management to reduce administrative cost Increase flexibility to meet unexpected needs, share logical data between servers Exceeded 1GB/second for reading and writing data to disk 23

On Demand Document Transformation Smart gateway to business processes Enables distributed, front office capture of documents from multifunction devices Electronic maintenance, submission & disclosure of information Enables government agencies to comply with Government Paperwork Elimination Act (GPEA) Improves productivity and reduces error rates from dual data entry Import document delivery time dropped from 15 days to just 25 hours Percentage of documents missing went from 25% to 0 Number of post entry adjustments for errors dropped from 16 to 1 24

Video Encoding for Digital Video Surveillance Digital video surveillance platform based on cell processor blade Leverages H.264/MPEG-4 video compression standards Lowers cost of total ownership via reduced server and storage requirements Improves reliability via blade center design 25

Effective Large Scale Fingerprint Identification System based on image indexing & meta features optimized for blades Improved scalability Greater accuracy Lower cost of ownership Accuracy: 96.5% - 99.9% at 1% of the database size 26

Media Analytics for Actionable Intelligence Automates multimedia content analysis process Provides semi-automatic editing tools Improves accuracy Decreases costs & time required Reduces analysis backlog Improves productivity Efficiently combines multimedia content with traditional data for unified analysis 27

Enterprise Portfolio Management Hub Provides integrated view of IT portfolios Projects, applications, systems, Improves decision making Reduces complexity Enables and facilitates portfolio analysis Aligns business strategy and transformation 28

Public Health Affinity Domain Standards based electronic exchange for public health agencies and labs Facilitates real-time sharing of adverse event data across jurisdictions Allows for rapid detection and response to emerging infectious diseases Enables rapid detection, analysis and response to emerging infectious threats 29

Anonymous Biometrics Matching Creates unique, nearly irreversible derivatives of biometrics (fingerprint, face, iris, etc.) Enables biometric matching for accurate identification without the security exposure of storing original biometrics Supports privacy protection Allows a person s biometrics to create multiple, unique account identities Provides portability of biometric data with minimal risk of loss 30

Identity Resolution & Matching Solution Deep analytics engine with identity relationship visualization toolkit Improved risk management through reduced fraud Better serviceability through consolidated identity databases Enhanced performance and usability Greater customer insight Extends IBM s Identity Resolution capabilities to languages that require double byte character sets 31

High Performance Computation for Target Identification and Lead Optimization in Bio-pharmaceutical Drug Discovery Leverages Blue Gene for large scale simulation in the drug discovery process Reduces attrition in drug discovery process Accelerates delivery of new products Creates larger opportunity window for proprietary sales (under patent) Enables quantitative comparisons of high quality calculations of quantities More accurately predicts quantities of interest in drug discovery process 32

AALIM: Advanced Analytics for Information Management Medical decision support solution Leverages multimodal analytics Validates diagnoses and improves outcomes Supports multiple EHR systems Reduces healthcare costs Reduces errors Improves the quality of care 33

Managing Clinical & Health Records for Analytics & Sharing Next generation standards based EMR/EHR storage solution Provide reference model to build open & standards based interoperable infrastructure Improves the quality of care and efficiency Enables both intra- and inter-hospital interoperability, as well as healthcare analytics Optimizes the utilization of healthcare resources 34

Reliable, Responsive, Real Time Messaging Robust, highly responsive enterprise messaging backbone with specified quality of service properties Supports heterogeneous systems via standards and open technologies Speeds development and delivery of mission critical systems Reduces infrastructure and life cycle ownership costs 35

Artemis: On Line Analytics for Healthcare Enables near real-time delivery of medical analytics and outcomes to designated medical personnel Provides provenance over analytic outcomes Improves quality of care Reduces healthcare costs 36

BioMarker Imaging Management System Collaborative environment for clinical trials in drug discovery and development Provides more holistic view of disease, patient and study information Improves the usability of information while protecting individual s privacy Accelerates drug development process by improving workflow management and information exchange Reduces cost of drug development 37

Improve Business Integrity Through Traceability Enablement Tools to support healthcare claim system benefit configuration, research and correction processes Increases control over processes Improves business integrity Reduces benefit coder dependency Facilitates new system migrations 38

Client Value Early adopter market advantage Access to game changing technologies Test new approaches and thought leadership First hand experience Emerging technologies Innovative solutions New business models Access to world renowned researchers Skills and knowledge transfer Provide input to IBM requirements process Shape and mold potential new offerings Investment funding model Minimizes investment Enables experimentation and exploration 39

IBM Value Link Research strategic initiatives to real client challenges Validate market requirements Test market readiness Accelerate delivery of new technologies to the market Enhance core technologies Create new offerings Enable On Demand Innovation Services (ODIS) engagements Provide headlights into emerging market opportunities Uncover new markets and growth opportunities Gain valuable experience and thought leadership Skills and knowledge transfer Facilitate solution sales Proof points for reuse Create mindshare References and differentiation 40

First of a Kind Deliverables Early thought leadership and experiences with new technologies Working prototype of an innovative solution not yet available in the marketplace The know-how to improve a business process or solve a problem Software components, methodologies and tools Press & media coverage 41

140,000+ people have participated 4.2+ million page views of Jamrelated materials 46,000+ ideas posted from more than 75 countries and 67 companies 4.200,000+ views 46,000 posts 32,662 posts 2,378,992 views 1,016,763 views 6,046 posts 9,337 posts 268,233 views WorldJam2001 a new collaborative medium to capture best practices on 10 urgent IBM issues. ValuesJam an in-depth exploration of IBM s values and beliefs by employees WorldJam2004 focused on pragmatic solutions around growth, innovation and bringing the company s values to life InnovationJam2006 IBMers, family, clients and partners discuss how to combine new technologies and real world insights to create market opportunities 42

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