Agenda 9:00 Velkommen Jørgen Rahbek, Unified Communications Produktchef, Microsoft Danmark 9:30 Hempel Gruppen One Hempel Everywhere Flemming Kaaber Munksgaard, IT Operations Manager, Hempel Gruppen 10:00 Sikring af et succesfuldt skifte fra Notes til Microsoft Haythum Auda, UC Technology Architect, Microsoft Danmark 10:30 Pause 11:00 Danske Bank Knowledge and Collaboration Platform Morten Lind Davidsen, Vice President, Knowledge Systems, Danske Bank 11:30 Microsofts Unified Communications & Collaboration platform Haythum Auda, UC Technology Architect, Microsoft Danmark Mikkel Bach Nielsen, Teknologispecialist, Microsoft Danmark Thomas Kjærsgaard, UC Løsningsspecialist, Microsoft Danmark 12:15 Afrunding 12:30 Frokost
En lille quiz. Hvor stor en del af en medarbejders nødvendige information fås direkte fra andre mennesker?
Kommunikationssamfundet? Kommunikations overload Distribuerede teams, partners og kunder Udfordringer i mange virksomheder Usammenhængende og komplicerede netværk Stigende kommunikationsomkostninger
Forøg produktivitet og reducer TCO Usammenhængende brugeroplevelse E-Mail & Instant Messaging Telefonsvarer Forskellige administrationsværktøjer Sammenhængende brugeroplevelse E-Mail & Unified Messaging Instant Messaging Virksomhedstelefoni Audiokonference Webkonference Videokonference Virksomhedstelefoni Konference Platform og directory Fælles admin og drift Vertikale kommunikationssiloer Usammenhængende brugeroplevelse Parallelle infrastrukturer Horisontalt integreret, fælles platform Distribueret arkitektur baseret på std. Tilgængelig i hele netværket Fælles directory
Microsoft Unified Communications Realtidskommunikation (RTC) Asynkron kommunikation (Unified Messaging) Portal, processer og samarbejde Primær klient: Communicator Live Meeting *) Outlook / Mobile Browser / MS Office Primære funktioner: IP telefoni Instant Messaging Telefonkonference Softphone PC-til-PC opkald Web-konference Videokonference Applikationsdeling Gruppe Chat Call Mgmt. E-mail Telefonbeskeder Kalender Fax / SMS Opkaldsoversigt IM-historik Portal Samarbejde og teams Enterprise Search Enterprise Content Management Processer og forms Business Intelligence Tværgående Presence (evne og villighed til at kommunikere) Server: *) Live Meeting klienten anvendes også til Live Meeting tjenesten
The Industry Debate Security & Privacy Customizability Visibility & Control Data accessibility Global reach Ease of provisioning Business agility Deployability & manageability
Best of both worlds User in control Deployment choices for IT Extending tools and platform to cloud Experience across multiple devices Best-in-class SLAs and IT governance
Microsoft Online Services Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners Business Productivity Online Suite
Exchange Online Highlights Business Messaging Capabilities Email, shared calendar and contacts Flexible mailbox sizes Anywhere Access Mobility with Active Sync devices Security and Availability Built in anti-virus and anti-spam Multi-layer data protection Compliance archiving Email encryption Flexible Deployment Online & on-premises co-existence Active Directory synchronization Data migration Information & desk-less worker Simplified Management Unified administration center 24x7 support 99.9% service level agreement Always up to date software
SharePoint Online Highlights SharePoint Capabilities Collaboration Portal Enterprise Content Management Search Business Process Forms Business Intelligence Platform & Extensibility Security and Availability Data Center Access Control & Anti-virus Multi-layer Data protection Data Backup Support & Service Level Agreement Flexible Deployment Online & on-premises coexistence Data migration Standard and Dedicated User Segmentation Simplified Management Unified administration center Single Sign On Always up to date software Recycle Bin
JorgenR@microsoft.com
Agenda 9:00 Velkommen Jørgen Rahbek, Unified Communications Produktchef, Microsoft Danmark 9:30 Hempel Gruppen One Hempel Everywhere Flemming Kaaber Munksgaard, IT Operations Manager, Hempel Gruppen 10:00 Sikring af et succesfuldt skifte fra Notes til Microsoft Haythum Auda, UC Technology Architect, Microsoft Danmark 10:30 Pause 11:00 Danske Bank Knowledge and Collaboration Platform Morten Lind Davidsen, Vice President, Knowledge Systems, Danske Bank 11:30 Microsofts Unified Communications & Collaboration platform Haythum Auda, UC Technology Architect, Microsoft Danmark Mikkel Bach Nielsen, Teknologispecialist, Microsoft Danmark Thomas Kjærsgaard, UC Løsningsspecialist, Microsoft Danmark 12:15 Afrunding 12:30 Frokost
Kan det betale sig? Forrester Consulting, oktober 2007
Forretningsværdi struktur Forrester undersøgelse viser >500% ROI på tre år Øgede indtægter Lavere omkostninger Produktivitetsforbedringer individer/teams Reduktion i tid til færdiggørelse af projekter Afkortelser i salgscyklussen Flere salgswins Forbedret kundeservice og loyalitet Reducerede udgifter til rejse og uddannelse Reducerede udgifter til telefoni Lavere salgsomkostninger Reduceret TCO Forbedret compliance & E-discovery Profitabel vækst gjort mulig af UC Microsoft Confidential
ROI Interviews med 15 Microsoft UC-kunder komposit virksomhed ROI analyse belyser den økonomiske effekt Risikojusterede ROI for den sammensatte virksomhed er 563% Hent hele rapporten: http://download.microsoft.com/download/f/b/9/fb9ff050-708b-489f-a82a-5db3551e042d/tei%20of%20microsoft%20uc%202007%2017oct07.pdf
Gevinster og udgifter Gevinster over tre år mio $ Produktivitetsforbedringer 20 Besparelse på rejser 15 Reduktion i tid til færdiggørelse af projekter 15 Forkortet i salgscyklus 5 Reducerede omkostninger ifm dial-in conferencing og på telefonopkald 1,8 Udgifter mio $ Software 2,1 Hardware, professional services, uddannelse og intern administration 4,7
Reduce Travel and Training Costs (20-40%) Replace internal meetings, in-person training and customer / partner visits with LiveMeeting Reduce Real Estate & Facility Costs (30-40%) Reduce office space per employee and improve space utilization with telework and remote working Reduce Telephony & Audio Conferencing Charges (10-40%) Replace long distance and audio conferencing call charges with VoIP and save the cost of office move for phones Reduce the Cost of Voice Mail (20-60%) Replace and consolidate disparate voice mail and fax systems with Unified Messaging Reduce IT Infrastructure and Administration Cost (up to 50%) Extend existing investment while optimizing IT infrastructure by consolidating servers and multiple vendor solutions Note: Cost savings above are based on customer interviews and calculations using the Forrester s Total Economic Impact framework.
Yderligere information UC hjemmeside: http://www.microsoft.dk/uc UC Fact Pack : http://www.microsoft.com/danmark/uc/factpack/default.aspx Datablade, demo-videoer, casestudies UC Partnere http://www.microsoft.com/danmark/uc/partners.aspx Forrester Total Economic Impact of MS UC : http://download.microsoft.com/download/f/b/9/fb9ff050-708b-489f-a82a- 5db3551e042d/TEI%20of%20Microsoft%20UC%202007%2017Oct07.pdf
Adgang til Unified Communications demo-konto Fem brugere Presence, IM, PC-til-PC opkald, videochat E-mail, Outlook, Mobil-adgang, Web-adgang Unified Messaging, Outlook Voice Access Live Meeting, videokonference, webkonference IKKE telefonopkald til PSTN Indtast eget domæne for at brugere kan se hinanden vises ikke i systemet Indtast Microsoft sponsor: JorgenR@microsoft.com https://signmeup.uctrial.com/uctrial/register.aspx
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