ACURE om SAP-pakken inden for sundhed og IBM's sundhedsfaglige implementeringsmetode Ulrik Westring, Salgschef,

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1 ACURE om SAP-pakken inden for sundhed og IBM's sundhedsfaglige implementeringsmetode Ulrik Westring, Salgschef,

2 Hvordan kan et standard PAS og en ERP løsning fra SAP skabe værdi i sundhedssektoren? Hvad er SAP ERP (Virksomhedssystemer) og PAS (Patient Administrative System) Hvordan skabes værdi med IBM Prolink metode Eksempler på værdi skabt i Region Midtjylland

3 SAP er moduler der passer sammen Partners, Other Providers, Suppliers Strategic Planning Resources & Logistics Treatment Patient Relationship Management Strategic Service Offering Healthcare-specific Analyses; Reporting and Statistics Budget Management Partner Relationship Management Patients Analyse Call Center Resources and Supply Chain Planning Staff Management Logistics Support Økonomi Case Costing and Controlling Styring Patient Administrativt System Indkøb og Logistik Collaborative Care Support Medical Documentation and Activities Capture Diagnostic and Treatment Activities Coordination Prevention, Care and After Care Planning Human Ressource Patient Management Coding and Pricing Controlling Invoicing and Payment Handling Patient Administration and Services Resource Planning and Scheduling Anlæg / Aktiver Patient Portal Enterprise Management & Support Analytics Financials Human Capital Management med regionernes nye størrelse og kompleksitet Corporate Services Operations Support

4 Stor kundebase i hele verden som sikre udviklingen Over 1300 installationer i mere end 45 lande Americas 190 installations EMEA 1030 installations APA 90 installations Nagano prefectural federation of Agricultural cooperatives for Health and Welfare

5 SAP PAS og ERP skaber værdi ved at være Internationalt standard software som bygger på mange lande og hospitalers erfaringer i mere end 25 år Mulighed for international erfaring og videreudvikling med ressourcer fra mere økonomiske lande som f.eks. Indien. Fleksibel overfor forskellige forretningsmodeller og tilbyde løsninger på morgendagens udfordringer i dagens implementering Understøtter kompleksiteten i regionernes størrelse og driftsvilkår Modulopbygget og dermed mulighed for en gradvis implementering i takt med behov og organisationen er klar Intuitiv grafisk brugergrænseflade der understøttes af roller og workflows Indeholder åbne standarder og stærk ved integration og kommunikation med eksisterende løsninger

6 Indlæggelse i SAP PAS

7 Klinisk arbejdsplads i SAP PAS

8 DRG understøttelse Nem DRG bestemmelse og forståelig verifikation værktøjer DRG understøttelse i SAP Patient Management: Understøttelse af DRG dokumentation i den daglige arbejdsgang DRG kode ansvarlig for hver afdeling får et stærkt værktøj til verifikation af indberetningsgrundlaget Afregning af DRGs DRG- relaterede analyser Portal eller indarbejdede af kodningsskærmbilleder i kliniske værktøjer.

9 SAP levere værdig til kunderne : Udvalgte sundheds referencer Reduced time for making complex appointments from minutes to less than 3 minutes with SAP Patient Management Saved C$1.8 million in nursing hours and C$1.2 million in other costs over 5 years Implemented a standardized, paperless procurement system with electronic ordering Major reduction in procurement process cost (approx. estimation 87,000 per year) SAP Patient Management enabled online management of the scheduling of outpatient visits for 350 physicians Connectivity and security allows the hospital to open their systems to medical auditors of healthcare insurers resulting in reduced administrative processing time and cost Optimized processes to improve patient management and services Unified data and processes between clinics Streamlined logistics processes, ensuring necessary drugs and medical supplies are in stock Tightly integrated network with physicians via SAP NetWeaver Portal Thoraxklinik-Heidelberg Reduced workload for referring doctors and clinic staff due to improved scheduling processes Streamlined and simplified doctors access to patient data created and stored at clinic

10 IBM Healthcares samarbejde med SAP 2002 PriceWaterhouse Konsulentdelen erhverves 2005 Healthlink erhverves 2006 Barcelona Healthcare Competence Center 2007 SAP Prolink metode PriceWaterhouseConsulting: Flere kompetencer og referencer i Healthcare SAP projekterne oven i IBM's muligheder Healthlink Målrettet sundhedsvæsenet i USA, med mere end 600 ansatte, hvoraf 550 direkte arbejder med konsulentopgaver på sundhedsområdet I front med klinisk og back office implementeringer Råder over Prolink-værktøjet, der har vist sig at være en succesrig metodik ved indførsel af mere end 3000 projekter på sundhedsområdet Barcelona Healthcare Competence Center: I partnerskab med SAP Fremviser IBM s muligheder inden for betydende omstillingsprojekter på sundhedsområdet, især med SAP Understøtter projekter I sundhedsvæsenet SAP Prolink metode Fælles IBM og SAP investering Fokus på: SAP Enterprise Ressource Planning: Økonomi, Supply Chain Management (indkøb, logistik m.v.),content Management, HR og Ledelses Info Systemer (= Business Intelligence) SAP ISH (=Industry Solution for Healthcare) og Patient Management Solution.

11 Hospital top-of-mind confirm our strategy 1. Improve Patient Flow 2. Improve workflow 3. Process improvement is a discipline IBM PROLINK 4. Measure results 5. Medication management drives quality to the bedside 6. Smart alerts improve care 7. Provide ubiquitous access to digital images 8. Don t forget the operating room 9. Plan for the worst 10.Infrastructure is key to the future Source: 2007 Hospitals & Health Networks Most Wired Survey and Benchmarking Study

12 Benefits depend on the organisation's propensity to change There are 4 ways to realise the value from an IT investment 1. Purchase an integrated system with rich functionality 2. Ensure the software allows for flexibility of design 20% of value People Technology Process 3. Implement best practice processes 4. Persuade people to change 80% of value 80-90% of major change projects fail to achieve their human and technical objectives on time and within budget 90% of project failures are due to neglecting the human factors of the project $1 of IT capital should add $10 of additional value. But firms must adopt computers as part of a cluster of mutually reinforcing organisational changes. Otherwise the investment can create significant productivity losses as any benefits of computerisation are more than outweighed by negative interactions with existing organisational practices. Brynjolfsson Erik, Lorin Hitt: Beyond computation: Information Technology, Organisational Transformation and Business Performance.

13 Gartner vurdering af IBM som implementeringspartner IBM er Nordens største SAP implementerings partner

14 Preparing Your World To Change Addressing The Challenges Prolink4 was developed to Prolink4 was designed to address the typical project issues that our clients experienced Focus process and system implementations on the organization s strategic objectives Clearly identify what decisions need to be made by whom and when Help leaders make and own informed decisions early in the project Design and implement new processes based on specific vendor capabilities Take advantage of knowledge from previous projects to accelerate the process

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