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INTRODUKTION "#$%"%&'%(*+,*$-%./-.%$01*(-*$234$3%(%$%&5+6$&*(3'6-578(*&9'%$,0'%$:*5.65%(;*&%5%$'5<$$%%(""%=*7>7??? (9%,*$-%./-.%$:'6-0('5*&&%$%'4$&03571%$-%"34$1*(-*$2:63%("%&#6&03%@%$%:3&0.*+-*$2*(5%%(%$30#%'.*$%&'%$7 A4#*33$/("*+0("&%"%("%6,%$,%@%&'%$-%&&%-B(%$30'59$%&'%(:1*('2B(%$30631%5C26&630'2%D4":63%("0*&63-%"E%$% *+-*$2%"%5'*25<$%$:%$"%$%(03F%"6-:*5"%(#6&03%@%$$%G%"%26--/(02*;6(6-,*$-%./-.%$+$*-*$2%"%5'*25<$%$ 022%%$6.;-*&71%G%F0("$%$%(*-#0;6(6-*5+4/"'20H%5"%+6$/$%(%("%6&0%+9$:'6-'5*"03+/(3%$%$'6-"%(.$0-I$% 6.,*$-(0(3'20&"%0-*(3%F/'5*("%7 1%((%$*..6$5%$/"*$#%@"%5'6-%5,03;35%&%-%(50%(+I&&%'0("'*5'+6$*5<3%/"#$%"%&'%(*+,*$-%./-.%$01*(-*$27 J4&%"%'#%&9'%$$*..6$5%("%((/,I$%("%26--/(02*;6(6-,*$-%./-.%$#&*("5"%+6$'2%&&03%*25<$%$.4,*$-%./-.%-*$2%"%57A4"%(#*33$/("/"*$#%@"%'%(26--/(02*;6('+*3&03*(#%+*&0(3;&+6$#%"$0(3*+ 26--/(02*;6(%(:'*-5%(,/$"%$0(3*+-/&03F%"%$(%+6$+I&&%'0("'*5'%$#&*("5-*$2%"%5'*25<$%$7

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BAGGRUND OG FORM"L D*..6$5%(%$/"*$#%@"%5*+8",*(=%8KJ.4+6$*(&%"(0(3*+1*('2B(%$3063B(%$30'59$%&'%(7 D*..6$5%(%$/"*$#%@"%50'6--%$%(63%H%$4$%5^?N>63"*((%$/"3*(3'./(25+6$%(-<"%$I22%-%&&%--*$2%"%5' *25<$%$7D*..6$5%(F*$;&+6$-4&*50"%(;`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KUNDEREJSENS FEM FASER M(*-.NO.P-G.K(<.-%.9(<#-'&+:-I.*"#.;$%G-<-<. M(*-.TO.P-G.*'(+.$:*'&U-.#&%.9(<#-'&+:-. M(*-.QO.P-G.*LG-<.&%;"<#("%."#.9(<#-C$#C-<. [CMJADTUBJ M(*-.RO.P-G.D(G-<.'"%D('D.+.-%.<H:G&9-<.?.&%*D(++(DL<. M(*-.SO.P-G.K(<.;H-D.&%*D(++-<-D.-%.9(<#-C$#C-.

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HVOR FIK DU BEDST INFORMATION? Varmepumper I helårshuse: Barrierer og erfaringer blandt danske husejere. Energistyrelsen (2010 X6$",*$-% R/HL;&L,*(" i65*& l6'0('5*&&*5<$ bqu bpu b>u l6'%(%$30$4"30,%$% NOu N^u N]u j#933%-*$2%"%$ bu ]u bu A4(%G%5 bqu ^Pu b>u l6',%((%$63#%2%("5% ^Nu ^^u ^Nu j*,0'%$63;"''2$0h%$ Pu ru Qu 8("%5 NQu NQu NQu g%"022% ^u NQu ru 1%G%/""$*3*+%($*..6$5+$*B(%$30'59$%&'%(/("%$'5<G%$#0&&%"%5*+%(+$*3-%(5%$%5$4"30,(0(3''<3(0(37R03%&%"%',0'%$ /("%$'<3%&'%(:*5"%$%$+6$'2%&.4F,0&2%20&"%$:"%$F*$2/((%56.+9&"%+6$'2%&&03%F/'%@%$%'0(+6$-*;6('#%F6,7f%(' 0(5%$(%G%50%('56$"%&*+;&+I&"%(%+/(3%$%$'6-%(6,%$6$"(%50(+6$-*;6('20&"%:%H%$'.<$3%'"%$6H%-%$%'.%=0`2,%@&%"(0(37. @A"($8/&'*"0$940$,7#$4,$/($<&'"$"&$./0,"12,1"3$'"0$%/&$(/#"$8:;'"$940$"($82+$90/$XW"0&"3$+4,$7%%"$8/0$#2*../0,">$M./'$ /&D"9/*"0$,/&$7$'"&$+7(2/4&3$8./'$/&D"9/*"0$,/&$7$94084*'$*$,7($82+Y$A"($"0$'"&$#27'/&K"3$+4,$;"#$,/&#*"0@$ dl/'%@%$e

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KOMMUNIKATION I MANGE RETNINGER

TEKNOLOGIEN FORKLARES FORSKELLIGT

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